We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Nigel S
Mount Maunganui, New Zealand

Poor Vaccine Mandate

1.0 of 5 bubblesReviewed 15 Feb 2022
We have previously stayed in this Hotel and loved it!
However our stay this week highlighted the Hotels poor or lack of Vaccine Mandate policy.
We were not asked to provide our Vaccine Passes on either booking or check in, which is poor!
On sitting in the Hotel bar not long after arrival, through the foyer walks a protestor involved in the current protest at parliament in his white gumboots with no mask on!
On querying this with reception, we were told that the Hotel welcomes all guests, regardless of Vaccine status!
On further discussion when checking out, we were told that there were quite a number of unvaccinated protesters staying in the Hotel and that they were all being housed on the same floor, regardless they were using the same lifts and facilities.
The staff told us they were not happy with this Management policy either as it put them at risk along with their families, for simply doing their job!
Not a pleasurable stay in these circumstances
Date of stay: February 2022
Trip type: Travelled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
$196
Fully refundable
No prepayment needed
  • Trip.com
    $196
  • ZenHotels.com
    $175
  • Hotel Website
    $195
6.2 km from Sofitel Wellington Hotel
Free Wifi
Restaurant
$166
  • Priceline
    $166
  • Hotels.com
    $166
  • Agoda.com
    $167
3.2 km from Sofitel Wellington Hotel
Free Wifi
JCHGC Exterior
$149
Fully refundable
No prepayment needed
  • Priceline
    $149
  • Hotels.com
    $149
  • Agoda.com
    $1,124
0.6 km from Sofitel Wellington Hotel
Free Wifi
Restaurant
Exterior
$152
  • DoubleTree
    $152
  • Trip.com
    $152
  • Priceline
    $152
0.5 km from Sofitel Wellington Hotel
Free Wifi
Restaurant
$199
Fully refundable
No prepayment needed
  • Hotels.com
    $199
  • Priceline
    $199
  • Vio.com
    $199
0.0 km from Sofitel Wellington Hotel
Free Wifi
Pool
$138
Fully refundable
No prepayment needed
  • Trip.com
    $149
  • Vio.com
    $133
  • Priceline
    $245
1.7 km from Sofitel Wellington Hotel
Free Wifi
Restaurant
$209
Fully refundable
No prepayment needed
  • Trip.com
    $209
  • StayForLong
    $194
  • Hotel Website
    $207
0.4 km from Sofitel Wellington Hotel
Free Wifi
Pool
Exterior view
$125
  • ibis
    $125
  • Trip.com
    $125
  • Priceline
    $125
0.5 km from Sofitel Wellington Hotel
Restaurant
Bar/Lounge
Reception Lady Naumi Naumi Studio Hotel Wellington
Earn Trip Coins after your stay
  • Agoda.com
    $221
  • Vio.com
1.7 km from Sofitel Wellington Hotel
Free Wifi
Pool
Save more with IHG One Rewards
  • Booking.com
    $317
  • Trip.com
    $317
  • Hotels.com
    $317
0.6 km from Sofitel Wellington Hotel
Free Wifi
Pool
View more hotels in Wellington
Reviews (700)
Filter reviews
700 results
Traveller rating
482
139
46
17
16
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
482
139
46
17
16
Show reviews that mention
All reviews bose sound system stunning hotel luxury hotel rain shower botanical gardens lambton quay hotel restaurant mini bar comfortable beds valet parking across the road the club lounge cable car jardin cemetery accor parliament
Selected filters
Filter
Updating list...
79 - 84 of 700 reviews
Reviewed 10 February 2022

Loved the whole stay. Hotel, room, staff, drinks, food. Will book again next time. The standard of the furnishings and attention to detail on fittings and decor is wonderful. The bar service was very accommodating and we loved the breakfast. Should have had dinner as well.

Date of stay: February 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank jeremyparamount
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 February 2022

Stayed here when the hotel first opened several years ago and looked forward to finally returning.

Had a Superior room for a one-night stay. Check-in was seamless, COVID requirements were easily met. Room, and bathroom, were very clean. Bed was comfortable and a/c worked well. Great blackout curtians. Room was very quiet (to both internal and external noise).

No mini-bar provided, but understand that's a COVID thing.

Will stay here again.

Perfect for business or pleasure.

Date of stay: February 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
1  Thank Chchfamily2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 February 2022

Thank you Sofitel, myself and a few mum friends decided on a trip away without the kiddies and it was the best stay! So relaxing, everything we needed. The service was amazing, the rooms were beautiful, clean and so spacious. The perfect getaway! Thank you!

Date of stay: January 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank sarahtoon2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 January 2022

Beautifully finished hotel. Decadent and classy as you would expect from a Sofitel. Comfortable beds and clean luxurious bedding and rooms.
The staff are friendly and professional and Tenant adds a welcoming greeting and keeps the front of house staff on reception receptive and ready for guests.
Good location with easy access from the Terrace.

Date of stay: January 2022
Trip type: Travelled on business
1  Thank Fivestar247
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 January 2022

We stayed one-night and the service we received was outstanding, everyone was so very friendly and extremely accommodating. Location is great so close to everything. We ate in the hotel restaurant and having dined before we knew the food was outstanding and it certainly was. We did have a long wait of about 20 minutes for our order to be taken and drinks to arrive but once ordered this wasn't an issue. The food was exceptional, the chef(s) really know how to cook and present good food and everything was cooked perfectly and beautifully presented. I really appreciated them being so very accommodating to my dietary requirements. The only slight disappointment was the continental breakfast the next morning, if there had been more fresh fruit, nuts and dried fruit on offer it would've been great. Having said that the a l'carte breakfast was lovely. The rooms are excellent and the bed really comfortable. Can't wait to stay again.

Date of stay: January 2022
    • Value
    • Cleanliness
    • Service
Thank NMVino
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews