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travelfan2019
Whanganui, New Zealand

Great spot

4.0 of 5 bubblesReviewed 23 Oct 2021
So handy to everything, good size rooms and breakfast minimal but great if you're in a hurry. The 2 bedroom unit was great for work colleagues staying for a week. Staff helpful, easy access by taxi and to town in elevator.
Date of stay: November 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zyrille Manzano, Other at CityLife Wellington, responded to this review
Responded 27 Oct 2021
Kia Ora kiwitravelfan,

Thank you for sharing your generous compliments about your stay at CityLife Wellington here on Tripadvisor. It's great to know you had enjoyed your stay with us. I will surely share your kind words to the team.

Please do not hesitate to contact us directly for your next booking or visit us online for our best available promotions. Something even more exciting is that now you can stay all over New Zealand with Heritage Hotels, you can find somewhere special to stay from the Bay of Islands to Cromwell, we have a property that can accommodate you. Please visit Heritagehotels website for more information.

We are looking forward to welcoming you back soon.

Regards,

Zyrille Manzano
Front Office Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,236)
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All reviews city life cable car lambton quay directors suite great location two bedroom apartment full kitchen gilmer terrace washing machine and dryer central location kitchen facilities an upgrade great room te papa street noise staff were friendly and helpful an easy walk
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Reviewed 19 October 2021 via mobile

Great location, great service, exactly what we wanted. Some of the features, like toaster, plates & cutlery, were more like a motel, such was exactly what we wanted for our stay - out dining once a day, other times having a nice snack in our spacious room.

Date of stay: October 2021
Trip type: Travelled as a couple
Thank David J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zyrille Manzano, Other at CityLife Wellington, responded to this reviewResponded 20 October 2021

Hi David,

Thank you for sharing your fantastic experience with us. We are delighted to learn that you have enjoyed the great service of our friendly and dedicated team, the room features and amenities as well as the location of the hotel that is close to famous city landmarks.

Please do not hesitate to contact us directly for your next booking or visit us online for our best available promotions. Something even more exciting is that now you can stay all over New Zealand with Heritage Hotels, you can find somewhere special to stay from the Bay of Islands to Cromwell, we have a property that can accommodate you. Please visit Heritagehotels website for more information.

We look forward to have you back for another enjoyable stay.

Regards,

Zyrille Manzano
Front Office Manager


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2021 via mobile

We have been coming back to city life apartments whenever we are in Wellington. Brilliant courteous staff, clean apartments and it’s central location does it for us. well stocked kitchen and amenities. And we can just walk to most of Wellington attractions.

Date of stay: October 2021
Trip type: Travelled with family
Thank Herman H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zyrille Manzano, Other at CityLife Wellington, responded to this reviewResponded 20 October 2021

Hi Herman,

Thank you for your wonderful review. It is indeed a pleasure to have you and your family with us whenever you come and visit Wellington.

We are glad that the team here made your stay enjoyable. Your kind words are much appreciated. We are happy to learn that the room features and amenities, location and cleanliness have always been up to your expectations.

Please do not hesitate to contact us directly for your next booking or visit us online for our best available promotions. Something even more exciting is that now you can stay all over New Zealand with Heritage Hotels, you can find somewhere special to stay from the Bay of Islands to Cromwell, we have a property that can accommodate you. Please visit Heritagehotels website for more information.

Thank you for your continuous support and we are looking forward to your next visit.

Regards,

Zyrille Manzano
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2021 via mobile

Great service and very helpful staff.we really enjoyed our stay, able to check I.in early and leave later.nice room for 5 people . Great view our window. Good location in Centre of city on Main Street

Date of stay: October 2021
Trip type: Travelled with family
Thank Daydream547802
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zyrille Manzano, Other at CityLife Wellington, responded to this reviewResponded 14 October 2021

Kia Ora Daydream547802,

Thank you for a positive review and for sharing your wonderful experience at CityLife Wellington.

I am delighted to read that our staff have made your stay even more special. I am sure they are happy to receive your compliments. Thanks for highlighting the central location of the hotel which is a stone's throw away to major city highlights.

Please do not hesitate to contact us directly for your next booking or visit us online for our best available promotions. Something even more exciting is that now you can stay all over New Zealand with Heritage Hotels, you can find somewhere special to stay from the Bay of Islands to Cromwell, we have a property that can accommodate you. Please visit Heritagehotels website for more information.

The team and I certainly look forward to your next visit.

Regards,

Zyrille Manzano
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2021 via mobile

Stayed in a 2 bedroom unit with friends. It was very clean and tidy, with comfy beds and pillows. Unit was huge! Almost too big really? Staff very friendly and helpful. Great central location, although if you have a room facing Lambton Quay, you will have lots of street noise - buses, rubbish trucks, street sweepers, noisy people.

Date of stay: October 2021
Trip type: Travelled with friends
Thank MCJ66
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zyrille Manzano, Other at CityLife Wellington, responded to this reviewResponded 13 October 2021

Kia Ora MCJ66,

On behalf of everyone at CityLife Wellington, thank you for taking the time to post a review and particularly on your wonderful comments regarding the room's cleanliness, comfort and the central location of the hotel.

I am delighted that you enjoyed your accommodation and found the staff to be very friendly and helpful. I will definitely share your feedback with everyone of them.

Please do not hesitate to contact us directly for your next booking or visit us online for our best available promotions. Something even more exciting is that now you can stay all over New Zealand with Heritage Hotels, you can find somewhere special to stay from the Bay of Islands to Cromwell, we have a property that can accommodate you. Please visit Heritagehotels website for more information.

Many thanks again, and we look forward to your next visit.

Regards,

Zyrille Manzano
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2021

Zyrille (I hope I have the spelling correct?) the manager was so friendly and helpful. He even took us up to the rooms and assisted with the luggage, recommended local restaurants ... just genuinely awesome customer service.

The rooms (party of 6 of us - 1x 2 bedroom 1x 1 bedroom) were SO big! Clean, comfy, all the appliances and amenities you could want. Travelled with elderly folks and the lift straight down to Lambton Quay made it a perfect location for shops, cable car, Te Papa etc.

Really rate this place for value for money, service, rooms and location.

Room tip: Little bit of street noise as we were on a low floor, no view but everything else makes up for it.
Date of stay: October 2021
    • Value
    • Sleep Quality
    • Service
Thank KirstenChristchurch
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zyrille Manzano, Other at CityLife Wellington, responded to this reviewResponded 11 October 2021

Dear Kirsten,

Thank you for choosing to stay with us and sharing your most positive review.

I am pleased to hear that you enjoyed your stay with us and that we exceeded your expectations.

Thank you also for recognizing Zyrille for his helpfulness, friendliness and great service. I will certainly share your feedback with him and the rest of the team. It is part of our culture to celebrate success and receiving positive feedback is an integral part of this process.

Please do not hesitate to contact us directly for your next booking or visit us online for our best available promotions. Something even more exciting is that now you can stay all over New Zealand with Heritage Hotels, you can find somewhere special to stay from the Bay of Islands to Cromwell, we have a property that can accommodate you. Please visit Heritagehotels website for more information.

We look forward to welcoming you back to CityLife Wellington in the near future.

Regards
Oytun Cevik
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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