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Pam M

Daughters 21st

4.0 of 5 bubblesReviewed 13 Oct 2021via mobile
Great service and very helpful staff.we really enjoyed our stay, able to check I.in early and leave later.nice room for 5 people . Great view our window. Good location in Centre of city on Main Street
Date of stay: October 2021
Trip type: Travelled with family
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Zyrille Manzano, Other at CityLife Wellington, responded to this review
Responded 14 Oct 2021
Kia Ora Daydream547802,

Thank you for a positive review and for sharing your wonderful experience at CityLife Wellington.

I am delighted to read that our staff have made your stay even more special. I am sure they are happy to receive your compliments. Thanks for highlighting the central location of the hotel which is a stone's throw away to major city highlights.

Please do not hesitate to contact us directly for your next booking or visit us online for our best available promotions. Something even more exciting is that now you can stay all over New Zealand with Heritage Hotels, you can find somewhere special to stay from the Bay of Islands to Cromwell, we have a property that can accommodate you. Please visit Heritagehotels website for more information.

The team and I certainly look forward to your next visit.

Regards,

Zyrille Manzano
Front Office Manager

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,235)
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All reviews city life cable car lambton quay directors suite great location two bedroom apartment full kitchen gilmer terrace washing machine and dryer central location kitchen facilities an upgrade great room te papa street noise staff were friendly and helpful an easy walk
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Reviewed 12 October 2021 via mobile

Stayed in a 2 bedroom unit with friends. It was very clean and tidy, with comfy beds and pillows. Unit was huge! Almost too big really? Staff very friendly and helpful. Great central location, although if you have a room facing Lambton Quay, you will have lots of street noise - buses, rubbish trucks, street sweepers, noisy people.

Date of stay: October 2021
Trip type: Travelled with friends
Thank MCJ66
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zyrille Manzano, Other at CityLife Wellington, responded to this reviewResponded 13 October 2021

Kia Ora MCJ66,

On behalf of everyone at CityLife Wellington, thank you for taking the time to post a review and particularly on your wonderful comments regarding the room's cleanliness, comfort and the central location of the hotel.

I am delighted that you enjoyed your accommodation and found the staff to be very friendly and helpful. I will definitely share your feedback with everyone of them.

Please do not hesitate to contact us directly for your next booking or visit us online for our best available promotions. Something even more exciting is that now you can stay all over New Zealand with Heritage Hotels, you can find somewhere special to stay from the Bay of Islands to Cromwell, we have a property that can accommodate you. Please visit Heritagehotels website for more information.

Many thanks again, and we look forward to your next visit.

Regards,

Zyrille Manzano
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2021

Zyrille (I hope I have the spelling correct?) the manager was so friendly and helpful. He even took us up to the rooms and assisted with the luggage, recommended local restaurants ... just genuinely awesome customer service.

The rooms (party of 6 of us - 1x 2 bedroom 1x 1 bedroom) were SO big! Clean, comfy, all the appliances and amenities you could want. Travelled with elderly folks and the lift straight down to Lambton Quay made it a perfect location for shops, cable car, Te Papa etc.

Really rate this place for value for money, service, rooms and location.

Room tip: Little bit of street noise as we were on a low floor, no view but everything else makes up for it.
Date of stay: October 2021
    • Value
    • Sleep Quality
    • Service
Thank KirstenChristchurch
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zyrille Manzano, Other at CityLife Wellington, responded to this reviewResponded 11 October 2021

Dear Kirsten,

Thank you for choosing to stay with us and sharing your most positive review.

I am pleased to hear that you enjoyed your stay with us and that we exceeded your expectations.

Thank you also for recognizing Zyrille for his helpfulness, friendliness and great service. I will certainly share your feedback with him and the rest of the team. It is part of our culture to celebrate success and receiving positive feedback is an integral part of this process.

Please do not hesitate to contact us directly for your next booking or visit us online for our best available promotions. Something even more exciting is that now you can stay all over New Zealand with Heritage Hotels, you can find somewhere special to stay from the Bay of Islands to Cromwell, we have a property that can accommodate you. Please visit Heritagehotels website for more information.

We look forward to welcoming you back to CityLife Wellington in the near future.

Regards
Oytun Cevik
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2021 via mobile

Fantastic hotel, extremely helpful and welcoming team at reception who made our stay super enjoyable. The suite was spacious and well appointed, all amenities clean and hygienic. Location is central, parking easy and it's walking distance to Te Papa, Courtney Place and many other attractions. I highly recommend.

Date of stay: August 2021
Trip type: Travelled with family
Thank Bettinahesse
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zyrille Manzano, Other at CityLife Wellington, responded to this reviewResponded 17 August 2021

Kia Ora Bettina,

Thank you for staying with us at CityLife Wellington and for sharing your wonderful experience here on Tripadvisor.

I am delighted that you were taken cared of by the Reception Team all throughout your stay and made your weekend trip even more enjoyable. Thank you for highlighting the spacious suites and cleanliness of the hotel. I will definitely share your kind words with the rest of the team members.

Please do not hesitate to contact us directly for your next booking or visit us online for our best available promotions. Something even more exciting is that now you can stay all over New Zealand with Heritage Hotels, you can find somewhere special to stay from the Bay of Islands to Cromwell, we have a property that can accommodate you. Please visit Heritagehotels website for more information

We hope to welcome you back again in the future.

Regards,

Zyrille Manzano
Front Office Manager






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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2021 via mobile

We stayed for my birthday celebration. Staff were very helpful, got an upgrade room plus a bottle of wine as a birthday gift.
Room was clean and bed comfy. Perfect location on Lambton Quay for shopping and cable car.

Date of stay: August 2021
Trip type: Travelled as a couple
Thank Chrissy K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zyrille Manzano, Other at CityLife Wellington, responded to this reviewResponded 10 August 2021

Kia Ora Chrissy,

Thank you for staying with us and for taking the time to share your generous compliments about your experience here on Tripadvisor.

We are glad that you chose to celebrate such a joyous celebration with us and it brings us delight to learn that we have made your day extra special.

Please do not hesitate to contact us directly for your next booking or visit us online for our best available promotions. Something even more exciting is that now you can stay all over New Zealand with Heritage Hotels, you can find somewhere special to stay from the Bay of Islands to Cromwell, we have a property that can accommodate you. Please visit Heritagehotels website for more information.

We are looking forward to the pleasure of welcoming you back to CityLife Wellington in your future travel plans.

Regards,

Zyrille Manzano
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2021 via mobile

Great location, very secure if traveling on your own. Friendly reception, room upgrade from studio to one bedroom. Spacious room, very clean, bathroom amenities included. Great kitchen. Heatpump efficient. TV in lounge and bedroom. Supermarket a few doors down, very central, easy to walk or uber around. Would stay again.

Date of stay: July 2021
Trip type: Travelled on business
1  Thank Rayfsus
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zyrille Manzano, Other at CityLife Wellington, responded to this reviewResponded 30 July 2021

Kia Ora Rayfsus

Thank you for staying with us and for sharing your superb review.

It brings us joy to know that you appreciated the friendly service provided by our staff. We are fortunate to be situated central that is close to most of the city highlights. Thanks too, for complimenting the room features and amenities.

Please do not hesitate to contact us directly for your next booking or visit us online for our best available promotions. Something even more exciting is that now you can stay all over New Zealand with Heritage Hotels, you can find somewhere special to stay from the Bay of Islands to Cromwell, we have a property that can accommodate you. Please visit Heritagehotels website for more information.

We look forward to welcoming you back to CityLife Wellington in the near future

Regards,

Zyrille Manzano
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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