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Venus Taitapanui

Above & beyond

5.0 of 5 bubblesReviewed 6 Jul 2021via mobile
Great location, great reception staff were very accommodating, great room (703), great housekeeping, great amenities, great views, great value for 4 adults..was everything you would expect from a 4 star Hotel
Date of stay: July 2021
Trip type: Travelled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Oytun Cevik, Other at Adina Citylife Wellington, responded to this review
Responded 6 Jul 2021
Dear Guest,

Thank you for choosing to stay with us and sharing your most positive review.

I am pleased to hear that you enjoyed your stay with us and that we exceeded your expectations.

Thank you also for recognising the team for their helpfulness, friendliness and great service. I will certainly share your feedback with them. It is part of our culture to celebrate success and receiving positive feedback is an integral part of this process.

Please do not hesitate to contact us directly for your next booking or visit us online for our best available promotions. Something even more exciting is that now you can stay all over New Zealand with Heritage Hotels, you can find somewhere special to stay from the Bay of Islands to Cromwell, we have a property that can accommodate you. Please visit Heritagehotels website for more information.

We look forward to welcoming you back to CityLife Wellington in the near future.

Regards
Oytun Cevik
Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,236)
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All reviews city life cable car lambton quay directors suite great location two bedroom apartment full kitchen gilmer terrace washing machine and dryer central location kitchen facilities an upgrade great room te papa street noise staff were friendly and helpful an easy walk
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67 - 72 of 1,236 reviews
Reviewed 24 June 2021 via mobile

Centrally located. We stayed in a spacious one bedroom apartment. Fully equipped kitchen etc. Staff attended quickly to requests for extra blanket and hangers. We had to alter booking and receptionist happily handled it all for us. Would highly recommend and stay again.

Date of stay: June 2021
Trip type: Travelled as a couple
Thank FionaG1749
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Oytun Cevik, Other at Adina Citylife Wellington, responded to this reviewResponded 25 June 2021

Dear Guest,

Thank you for choosing to stay with us and sharing your most positive review.

I am pleased to hear that you enjoyed your stay with us and that we exceeded your expectations.

Thank you also for recognising the team for their helpfulness, friendliness and great service. I will certainly share your feedback with them. It is part of our culture to celebrate success and receiving positive feedback is an integral part of this process.

Please do not hesitate to contact us directly for your next booking or visit us online for our best available promotions. Something even more exciting is that now you can stay all over New Zealand with Heritage Hotels, you can find somewhere special to stay from the Bay of Islands to Cromwell, we have a property that can accommodate you. Please visit Heritagehotels website for more information.

We look forward to welcoming you back to CityLife Wellington in the near future.

Regards
Oytun Cevik
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2021

The location is great with easy access from the hotel to both The Terrace and Lambton Quay. The staff were first class and very very helpful as our daugher was on crutches and they even supplied a wheelchair and shower stool.The 2 bedroomed unit was perfect for our needs. A little tired decor wise but good value for the price paid

Date of stay: June 2021
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
1  Thank 269philt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Oytun Cevik, Other at Adina Citylife Wellington, responded to this reviewResponded 16 June 2021

Dear Guest,

Thank you for choosing to stay with us and sharing your most positive review.

I am pleased to hear that you enjoyed your stay with us and that we exceeded your expectations.

Thank you also for recognising the team for their helpfulness, friendliness and great service. I will certainly share your feedback with them. It is part of our culture to celebrate success and receiving positive feedback is an integral part of this process.

We wish you and your daughter all best and hope that she recovers from her injury soon.

Please do not hesitate to contact us directly for your next booking or visit us online for our best available promotions. Something even more exciting is that now you can stay all over New Zealand with Heritage Hotels, you can find somewhere special to stay from the Bay of Islands to Cromwell, we have a property that can accommodate you. Please visit Heritagehotels website for more information.

We look forward to welcoming you back to CityLife Wellington in the near future.

Regards
Oytun Cevik
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2021

This is a great central city location, very comfortable and great price point. We had 2 bedrooms plus lounge so plenty of room. The service at reception was impeccable. The only criticism I have is the curtains don't close properly, allowing light to shine through where they don't meet. I think blinds would provide a darker room and a better night's sleep. I would definitely stay again.

Date of stay: May 2021
    • Value
    • Cleanliness
    • Service
Thank akmitch33
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Oytun Cevik, Other at Adina Citylife Wellington, responded to this reviewResponded 3 June 2021

Dear Guest,

Thank you for choosing to stay with us and sharing your positive review.

I am pleased to hear that you enjoyed your stay with us and that we achieved your expectations.

Thank you also for recognising the team for their helpfulness, friendliness and great service. I will certainly share your feedback with them. It is part of our culture to celebrate success and receiving positive feedback is an integral part of this process.
On the other hand, I am sorry to hear about the curtains letting the day light through the room. This is in fact part of our current refurbishment plan which we will change the way it is at the moment very soon. We certainly understand how important a good night sleep for our guests.
Please do not hesitate to contact us directly for your next booking or visit us online for our best available promotions. Something even more exciting is that now you can stay all over New Zealand with Heritage Hotels, you can find somewhere special to stay from the Bay of Islands to Cromwell, we have a property that can accommodate you. Please visit Heritagehotels website for more information.

We look forward to welcoming you back to CityLife Wellington in the near future.

Regards
Oytun Cevik
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2021

I settled on City Life Wellington as having the best mix of location, rooms and price during 9 months of weekly trips and trialing several CBD hotel options.

Great location on foot or driving near the motorway. Very well appointed rooms and the biggest plus for me was proper kitchenette facilities, much better than most standard hotels which for me made it great value.

Friendly staff and fairly well equipped gym.

The only downside is no restaurant (including breakfast) facilities, although this may change again in the future. Plenty of options right out the door though so this shouldn't put you off.

Date of stay: April 2021
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank S1369BFbenp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Oytun Cevik, Other at Adina Citylife Wellington, responded to this reviewResponded 27 May 2021

Dear Guest,

Thank you for choosing to stay with us and sharing your most positive review.

I am pleased to hear that you enjoyed your stay with us and that we exceeded your expectations.

Thank you also for recognising the team for their helpfulness, friendliness and great service. I will certainly share your feedback with them. It is part of our culture to celebrate success and receiving positive feedback is an integral part of this process.

Please do not hesitate to contact us directly for your next booking or visit us online for our best available promotions. Something even more exciting is that now you can stay all over New Zealand with Heritage Hotels, you can find somewhere special to stay from the Bay of Islands to Cromwell, we have a property that can accommodate you. Please visit Heritagehotels website for more information.

We look forward to welcoming you back to CityLife Wellington in the near future.

Regards
Oytun Cevik
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2021

We had a lovely holiday in Wellington. Staying at City Life meant we didn't need a car as the bus stops are really close to the hotel and you are within walking distance of many shops and restaurants. We had an apartment looking down on to Lambton Quay but it wasn't at all noisy. The beds were very comfortable, the house keeping first class and as we were so close to a super market it was easy to pop down and buy breakfast items. All the staff we met at City Life were happy and obliging. I'm starting to sound like a paid PR person but I'm not. I booked and paid through the Heritage hotels web-site.

Date of stay: May 2021
Thank kiwitvl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Oytun Cevik, Other at Adina Citylife Wellington, responded to this reviewResponded 24 May 2021

Dear Guest,

Thank you for choosing to stay with us and sharing your most positive review.

I am pleased to hear that you enjoyed your stay with us and that we exceeded your expectations.

Thank you also for recognising the team for their helpfulness, friendliness and great service. I will certainly share your feedback with them. It is part of our culture to celebrate success and receiving positive feedback is an integral part of this process.

Please do not hesitate to contact us directly for your next booking or visit us online for our best available promotions. Something even more exciting is that now you can stay all over New Zealand with Heritage Hotels, you can find somewhere special to stay from the Bay of Islands to Cromwell, we have a property that can accommodate you. Please visit Heritagehotels website for more information.

We look forward to welcoming you back to CityLife Wellington in the near future.

Regards
Oytun Cevik
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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