Dear Guest,
Thank you for choosing to stay with us and sharing your positive review.
I am pleased to hear that you enjoyed your stay with us and that we achieved your expectations.
Thank you also for recognising the team for their helpfulness, friendliness and great service. I will certainly share your feedback with them. It is part of our culture to celebrate success and receiving positive feedback is an integral part of this process.
On the other hand, I am sorry to hear about the curtains letting the day light through the room. This is in fact part of our current refurbishment plan which we will change the way it is at the moment very soon. We certainly understand how important a good night sleep for our guests.
Please do not hesitate to contact us directly for your next booking or visit us online for our best available promotions. Something even more exciting is that now you can stay all over New Zealand with Heritage Hotels, you can find somewhere special to stay from the Bay of Islands to Cromwell, we have a property that can accommodate you. Please visit Heritagehotels website for more information.
We look forward to welcoming you back to CityLife Wellington in the near future.
Regards
Oytun Cevik
Hotel Manager