This is the first review I have ever written, I feel compelled to write it because the hotel room was quite literally one of the worst hotel rooms I have ever stayed in. We stayed in room 110 (I have also seen a terrible review on room 111) It's like a basement room that looks out to a horrible courtyard. The room its self was disgusting, not because it was dated, but because it was dirty and unclean. There was hair in the bathroom which had been swept into a pile and not removed, mold, the windows were filthy, floor wasn't cleaned properly. It looked NOTHING like the pictures they advertise. Unfortunately I only kept two pictures, but it's enough to show this is no one near a 4 star hotel room. I can only assume we got this room because we used Booking.com and got a good price, so they put us in the underground rooms. On checkout the staff didn't seem at all interested in our feedback. In hindsight I wish we'd just changed hotels and lost out on our money, we were only in Wellington one night and this was a real damper on the time we spent there. Honestly I would never choose to stay here again, nor would I recommend it to anyone.