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spenditnow
Auckland Central, New Zealand

Convenient location, spacious apartment

4.0 of 5 bubblesReviewed 29 Apr 2021
I spent only one night here, was upgraded from a studio to a one bedroom apartment, which was appreciated. The apartment was numbered 111 on the first floor and I I notice that a previous reviewer mentioned reading a poor review of it, but all of the kitchen and bathroom fittings appeared to be fairly new and the furnishings were clean when I stayed.
If the larger apartment I have booked later in the year when we come to Wellington for the Wearable Arts Show is of the same standard, I will have no complaints.
Date of stay: April 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Oytun Cevik, Other at Adina Citylife Wellington, responded to this review
Responded 29 Apr 2021
Dear Guest,

Thank you for choosing to stay with us and sharing your most positive review.

I am pleased to hear that you enjoyed your stay with us and that we exceeded your expectations.It's great to receive such positive review form our guests.

Please do not hesitate to contact us directly for your next booking or visit us online for our best available promotions. Something even more exciting is that now you can stay all over New Zealand with Heritage Hotels, you can find somewhere special to stay from the Bay of Islands to Cromwell, we have a property that can accommodate you. Please visit Heritagehotels website for more information.

We look forward to welcoming you back to CityLife Wellington for WOW in the near future.

Regards
Oytun Cevik
Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,241)
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All reviews city life cable car lambton quay directors suite great location two bedroom apartment full kitchen gilmer terrace washing machine and dryer central location kitchen facilities an upgrade great room te papa street noise staff were friendly and helpful an easy walk
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Reviewed 28 April 2021

We stayed in a 3 Room Apartment on the top floor at City Life Wellington - what a wonderful room. The location is superb being less than 100m from the Cable Car & Countdown, as well as in the heart of Wellington Shopping. We walked to almost all of the attractions - Te Papa Museum, Wellington Museum, Space Place etc. The room was very spacious and had all the facilities required for a good stay.

Room tip: Our top floor 3 Bedroom Apartment was superb
Date of stay: April 2021
    • Value
    • Cleanliness
    • Service
1  Thank Richardjenny W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Oytun Cevik, Other at Adina Citylife Wellington, responded to this reviewResponded 29 April 2021

Dear Richardjenny W,,

Thank you for choosing to stay with us and sharing your most positive review.

I am pleased to hear that you enjoyed your stay with us and that we exceeded your expectations.

Please do not hesitate to contact us directly for your next booking or visit us online for our best available promotions. Something even more exciting is that now you can stay all over New Zealand with Heritage Hotels, you can find somewhere special to stay from the Bay of Islands to Cromwell, we have a property that can accommodate you. Please visit Heritagehotels website for more information.

We look forward to welcoming you back to CityLife Wellington in the near future.

Regards
Oytun Cevik
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2021 via mobile

We loved our stay at CityLife. The staff were very friendly and obiling. The location was so good with being so central and in walking distance to a lot of places. The apartment was absolutely perfect with comfy beds and lovely and clean with all the appliances you need to cook a meal or do a load of washing. Definitely stay there again.

Date of stay: April 2021
Trip type: Travelled with family
Thank Gavatar5
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Oytun Cevik, Other at Adina Citylife Wellington, responded to this reviewResponded 27 April 2021

Dear Gavatar5,

Thank you for choosing to stay with us and sharing your most positive review.

I am pleased to hear that you enjoyed your stay with us and that we exceeded your expectations.

Please do not hesitate to contact us directly for your next booking or visit us online for our best available promotions. Something even more exciting is that now you can stay all over New Zealand with Heritage Hotels, you can find somewhere special to stay from the Bay of Islands to Cromwell, we have a property that can accommodate you. Please visit Heritagehotels website for more information.

We look forward to welcoming you back to CityLife Wellington in the near future.

Regards
Oytun Cevik
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2021 via mobile

Ok experience. Staff were nice. Miss the onsite breakfast. Room was just OK - a bit worn - bathroom door cracked/broken - shower was grotty with black mold at bottom of shower door. Why have you not taken advantage of covid down time to spiff-up the property? The entire building is a bit dated and run down.
Cheers,
Randall Tutton

Date of stay: April 2021
Trip type: Travelled as a couple
Thank RandallPaparoa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zyrille Manzano, Other at Adina Citylife Wellington, responded to this reviewResponded 21 July 2021

Kia Ora Randall,

Thank you for choosing to stay with us and sharing your most review.

Thank you also for recognizing the team for their friendliness and great service. I will certainly share your feedback with them. It is part of our culture to celebrate success and receiving positive feedback is an integral part of this process. On the other hand, we appreciate your feedback on the bathroom and shower door issues. We are looking into this matter very seriously and the departments involved are in full swing as these will be our top priority.

Please do not hesitate to contact us directly for your next booking or visit us online for our best available promotions. Something even more exciting is that now you can stay all over New Zealand with Heritage Hotels, you can find somewhere special to stay from the Bay of Islands to Cromwell, we have a property that can accommodate you. Please visit Heritagehotels website for more information.

We look forward to welcoming you back to CityLife Wellington in the near future.

Regards

Zyrille Manzano
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2021 via mobile

Spacious rooms, good kitchenette and bathroom, well appointed, excellent location in the heart of Wellington City, flawless check-in and -out. Easy walk to Cable car, 10 minutes to Te Papa Museum. (Some street noise.) Recommended.

Date of stay: April 2021
Trip type: Travelled on business
Thank ajshowie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Oytun Cevik, Other at Adina Citylife Wellington, responded to this reviewResponded 20 April 2021

Dear ajshowie,

Thank you for choosing to stay with us and sharing your most positive review.

I am pleased to hear that you enjoyed your stay with us and that we exceeded your expectations.

Please do not hesitate to contact us directly for your next booking or visit us online for our best available promotions. Something even more exciting is that now you can stay all over New Zealand with Heritage Hotels, you can find somewhere special to stay from the Bay of Islands to Cromwell, we have a property that can accommodate you. Please visit Heritagehotels website for more information.

We look forward to welcoming you back to CityLife Wellington in the near future.

Regards
Oytun Cevik
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2021

This is the first review I have ever written, I feel compelled to write it because the hotel room was quite literally one of the worst hotel rooms I have ever stayed in. We stayed in room 110 (I have also seen a terrible review on room 111) It's like a basement room that looks out to a horrible courtyard. The room its self was disgusting, not because it was dated, but because it was dirty and unclean. There was hair in the bathroom which had been swept into a pile and not removed, mold, the windows were filthy, floor wasn't cleaned properly. It looked NOTHING like the pictures they advertise. Unfortunately I only kept two pictures, but it's enough to show this is no one near a 4 star hotel room. I can only assume we got this room because we used Booking.com and got a good price, so they put us in the underground rooms. On checkout the staff didn't seem at all interested in our feedback. In hindsight I wish we'd just changed hotels and lost out on our money, we were only in Wellington one night and this was a real damper on the time we spent there. Honestly I would never choose to stay here again, nor would I recommend it to anyone.

Room tip: Ring ahead and make sure you're not staying in one of the ground floor rooms.
Date of stay: January 2021
    • Location
    • Sleep Quality
    • Service
Thank Lifebetweenwork
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Oytun Cevik, Other at Adina Citylife Wellington, responded to this reviewResponded 14 April 2021

Dear LarisaC16,
Thank you for choosing to stay with us and sharing your feedback.
I am sorry to hear that we couldn't meet your expectations on this occasion. We certainly value your feedback and will share the areas of your concerns with our team to prevent any future re-occurrences.
We hope that you give us another opportunity in the future to prove you with a better product and service.
Regards
Oytun
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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