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Don2156
Sydney, Australia

Great location…..poor bed

Review of QT Wellington
3.0 of 5 bubblesReviewed 28 Jul 2024
1. Great location almost on waterfront, nice flat 10k+ run along foreshore and next to big supermarket..about 10 min walk to Cuba street area

2. Breakfast is ok but expensive, if it’s not included and you have time cafes are better

3. Age old problem with the bed…sags and you can feel the outline of the thousands of people that have slept there before, it’s a core product for a hotel it’s frustrating when basics like a good bed aren’t right…

4. Hotel has plenty of character, not your run of the mill chain hotel
Date of stay: July 2024
Trip type: Travelled on business
4.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QT Team Member, Other at QT Wellington, responded to this review
Responded 5 Aug 2024
Thanks so much for your feedback. We're so sorry the bed did not meet your expectations and impacted your stay with us!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 23 July 2024

My new favorite place to stay in Wellington. Great location by the waterfront,with superb Customer Service. My room was immaculately presented, with the nicest pillows I've experienced. Excellent dining in the Hippopotamus Bar, but my favorite aspect of my stay was the artwork displayed throughout the hotel complex.
First class.

Date of stay: July 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank johncE4269EE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QT Team Member, Other at QT Wellington, responded to this reviewResponded 24 July 2024

Fantastic reading ! Thanks so much for your comments. We're delighted you enjoyed your time with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2024

My husband and I are frequent visitors. We had a total of over two weeks accommodation spread over four weeks. The staff were incredibly helpful, changing bookings , nothing was too much trouble. From reception, concierge to housekeeping we were so well looked after in a more than comfortable and beautifully decorated hotel. Thanks Peter and Angela

Room tip: Use the bar such wonderful service
Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank PetrosC56
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QT Team Member, Other at QT Wellington, responded to this reviewResponded 24 July 2024

Thanks for this ! We love the fact our team made an impression on you, and we were rapped to read this. See you next time !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2024

I booked our team into this quirky hotel, and it was better than expected. The beds were comfy, it was warm and clean. It has very different artwork around the hotel which makes you want to stop and look.
We had breakfast in the Hippopotamus bar, and it was delicious.

Date of stay: June 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Hilary K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QT Team Member, Other at QT Wellington, responded to this reviewResponded 24 July 2024

Thanks so much ! Great to hear that you enjoyed your time at QT Wellington !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2024

The good aspects were
+ the outstanding artwork in foyer
+ the bar
+ the huge bath was great
+ the shower was good
+ good soundproofing
+ TV mount position opp bed was good

The not so good:
+ coffee cups in room wayyyy too thick
+ electric jug was dinky and really cheap
+ mattress was a bit soft
+ no filter coffee bags

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Scenic06271845729
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QT Team Member, Other at QT Wellington, responded to this reviewResponded 24 July 2024

Thanks so much for your feedback. We appreciate your comments and for your effort in posting a review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2024 via mobile

When I arrived the entrance buzzer on Wakefield wasn’t working. Fortunately a guest let me in. Then at reception they couldn’t find my booking, although I had the booking number and the travel agent email. They then searched again and found they had booked me the following night but not for the first night….room was average, no coffee machine, hard pillows…won’t be staying again.

Date of stay: July 2024
Trip type: Travelled on business
Thank waynemF6687OK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
QT Team Member, Other at QT Wellington, responded to this reviewResponded 5 July 2024

So sorry to hear your experience was not great. It appears you stayed at the Museum Apartment Hotel. We've asked for your review to be moved. Best wishes.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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