Hi christieH277,
Thank you for taking the time to share your feedback. Firstly, its great to read that you loved the room, big relaxing bath and bed. Everything you would expect from a QT. We Love it!
While I wish you had a better breakfast experience, it is feedback like this that we learn from and use to improve. Thank you for sharing.
We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Warm regards,
Ian Charlton
General Manager