Stayed 4 days at the hotel in a 2 bedroom apartment with the family and had a great time. The hotel is right in front of Te Papa Museum and the Wellington Waterfront and in central Wellington. The apartment was great and spacious. The beds was big and comfortable and all the amenities in the apartment were good. Appreciated the laundry facilities the most. The staff were great as well.
Hi AvineshM3,
Thanks for choosing QT Wellington your recent visit.
We are pleased that you enjoyed your stay here and hopefully we can welcome you back again soon!
Warmest regards
Ian Charlton
General Manager
We really enjoyed our stay at QT Wellington. The room was lovely and comfortable with a nice big bath which was relaxing before bed. Sadly the following morning when we attended breakfast (included in our stay) there was no buffet due to red light restrictions therefore there was only around 5 items on the menu. Staff did not explain the process around ordering/coffee was cold/food was disappointing with no flavour and service time was long and appeared under staffed. Unfortunately I wouldn’t choose to stay at QT again now.
Hi christieH277,
Thank you for taking the time to share your feedback. Firstly, its great to read that you loved the room, big relaxing bath and bed. Everything you would expect from a QT. We Love it!
While I wish you had a better breakfast experience, it is feedback like this that we learn from and use to improve. Thank you for sharing.
We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Warm regards,
Ian Charlton
General Manager
Absolutely phenomenal spot in Welly, with harbor views and comfortable amenities.
Only this that was a bit strange is they didn't offer much entertainment other than basic sky/cable. Would have assumed a location of this calibre to have Netflix/streaming services available.
Not much of an issue as there's so much to do around you don't need the tv
Hi Extraordinary751549,
Thank you for the fantastic feedback!
We are so pleased to read you found us phenomenal! Yahoo!!!
Located in the heart of Welly CBD makes QT Wellington the ideal location to explore, eat and be merry.
Hopefully we can welcome you back again very soon.
Warm regards,
Ian Charlton
General Manager
Wow. This hotel is absolutely amazing. From the friendly check in, ease of parking and then the room. We were treated to a delightful stay at the QT.
The front desk lady was able to load my PGR rewards on so we could get a late checkout. She was friendly and gave some advice on things to do.
The room itself. Well, from the comfortable bed and perfect pillow set up to the bathroom with the deep bath we were set for the night! Being able to control the temperature of the room is always something we look for and this gave you the option.
I had thought I had booked a room with a balcony but hadn’t, they tried to accomodate us but couldn’t and as a result we got free drinks. On check out the girl told me how to ensure to get a balcony next time. So I appreciate that advice.
This hotel is luxury and upmarket but you still feel the friendly vibes from the staff and the room feels homely with its extras.
The guy at the valet impressed my partner by sharing some dive spots which he will use next time I am sure.
Thanks QT for the exceptional stay. 10/10 recommend!!
Hi pmawilki,
Thank you for the feedback!
From check in to check out, We are very happy that you enjoyed your stay here and hopefully we can welcome you back again soon!
Warmest regards
Ian Charlton
General Manager
We were very happy with almost everything about our stay.
However we were very surprised to find a shower over a bath in what was otherwise a well appointed bathroom. very 1980's ! my wife & I felt unsafe climbing in and out of the bathe each time we showered
Hi Murray D,
Thank you for the feedback and taking the time to share your concerns with us!
So glad you loved almost everything about your stay.
Hopefully we can welcome you back again very soon.
Warm regards,
Ian Charlton
General Manager
