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mblake802
Brisbane, Australia

Very good

Review of QT Wellington
4.0 of 5 bubblesReviewed 19 Jan 2022
The art really works-great hotel but its hard to get 5 stars out of me.

Bed was great, room was great, breakfast was great
I hate using valet parking so a definite down size and took a long time to book in. Probably the nicest hotel in Wellington though
Date of stay: January 2022
Trip type: Travelled on business
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
, Owner at QT Wellington, responded to this review
Responded 20 Jan 2022
Hi mblake802,
Whoop Whoop! Thank you for the feedback,
Fantastic to read you loved the bed, room and breakfast!
Let us know when you are coming back, we will aim for that hard 5* review!!
See you soon.
Warm regards,
Ian Charlton
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 20 January 2022

We spent a night here to just have a break from our normal lives, whilst visiting an elderly relative nearby. The room itself was lovely- so clean, high end feel especially the bathrooms, comfortable bed and pillows and curtains that blacked out the light. Going to the little pool for a quick swim and lounge in the sap pool was just what we needed- plenty of towels provided, not crowded at all. In particular we will remember the friendliness of the reception staff (she also brought us the loveliest pudding when we ordered room service!). I didn't think I would enjoy the artworks but we really did, they added interest, personality and quirk. I would have liked more Sky TV channels, and I wish the restaurant had been open on a Wednesday (I should have checked this). And the coffee pods were metal- hope they recycle them. Other than that though- wonderful stay and I have already booked again for 2 upcoming events in Feb and June.

Date of stay: January 2022
    • Location
    • Sleep Quality
    • Service
Thank rachelc987
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 20 January 2022

Hi rachelc987,

Thank you for the feedback of QT Wellington,

From start to finish, from the staff to the spa it really sounds like you enjoyed your visit.

We are looking forward to your upcoming visits.

See you soon.

Ian Charlton
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2022 via mobile

Great hotel that we have stayed at multiple times. We did get a room that had issues with the air conditioning unit however a quick phone call to reception and we were swiftly moved to another room which was ideal. We also received a bottle of wine for the inconvenience, great service!

We were also lucky enough to get Wellington on an absolutely perfect weekend so really got to enough the fabulous waterfront and great restaurants in the area. Must do is Ortega Fish Shack and Ombra (Italian) 👌👌

Date of stay: January 2022
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank JanineMacdonald
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 20 January 2022

Hi JanineMacdonald,
Thank you for sharing your recent stay with us!
Perfect weekend weather... as they say, cant beat Welly on a good day!
Glad to your read loved the service and enjoyed your experience at QT Wellington.
Hopefully we can welcome you back again very soon.
Warm regards,
Ian Charlton
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 January 2022

We had a wonderful weekend trip to the windy city made even better by the beautiful accomodation at QT. Our room had amazing views out over the marina and everyhting was so well thought out. The bed was also ridiculously comfortable. We loved the art all around the building and had fun exploring the halls and public spaces to spot it. Breakfast was delicious and also came with the same gorgeous view, and our dinner at Hot Sauce was outstanding. We would highly recommend staying here, it is super central for exploring the city but also feels like a spot you can escape to. We will stay here again.

Date of stay: December 2021
    • Value
    • Location
    • Service
Thank SuziWans
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 19 January 2022

Dear SuziWans,
Thank you for the feedback and taking the time to share your recent stay with us at QT.
So great to read you loved the art, Hot Sauce and over experience.
Hopefully we can welcome you back again very soon.
Warm regards,
Ian Charlton
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2022 via mobile

Booked a one bedroom apartment for myself and and two young kids. Everything is a bit tired. I have problems with washing machine and dryer and dishwasher. Tiles in the bathroom are looking a bit black/pink from mould. Service at reception was top notch but was let down by actual room and amenities

Date of stay: January 2022
Trip type: Travelled with family
Thank slothmonkey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 18 January 2022

Hi Slothmonkey,
Thank you for taking the time to share your recent stay with us at QT,
Great to read that you found the reception team top notch!
We appreciate your honest feedback and will be sure to share it with the team to ensure we are constantly improving.
Thank you & regards,

Ian Charlton
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2022

The hotel was not what we imagined for the price we were paying. The balcony was dirty and hard to access as the door kept shutting. It was hard to hear when room service was being delivered. The service was slow when asking for knives and forks and the receptionists seemed less interested in us as guests and more interested in the shift changeover. Our food from room service was sub-standard. The Sticky date pudding looked, felt, and tasted like it was bunged in the microwave... there was simply no love at this hotel. Nice to look at, but no heart!

Date of stay: December 2021
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank JaseTP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management response:Responded 17 January 2022

Hi JaseTP,

Thank you for sharing your experiences at QT Wellington

Obviously I am disappointed to read that your stay wasn’t up to your expectation. Certainly it seems well fell far short of our usually high standards. Please be assured that I will share your feedback with the team to ensure we can provide a higher level of service to all our guests.

Thank you & regards,

Ian Charlton
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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