Once again, the QT was an amazing place to stay. We wanted a relaxed, fun, quality weekend away in Wellingto n and QT delivered. Was lovely having the pool, spa and proper sauna to relax in at the end of the day. Close to swimming at Oriental Bay, food trucks on Sunday morning and Hilma Klint Exhibition. We also had a $60 credit to spend at the Hippopotamus Restaurant which was a lovely surprise. We are gold members and enjoyed our complimentary drink on arrival and late checkout time of 1pm. Always a pleasure staying at the QT

Our experience with QT was mixed. The lobby and entrances and reception etc were stunningly presented. The staff were great, helpful and accommodating. The room had beautiful touches, like the mini bar being stocked with lovely artisan treats and lovely complimentary toiletries.

The state of the room however was really underwhelming. Little things like the light outside our door hanging (almost falling off the wall), fixtures in the room needing replacing like loose handles, some dishes in the kitchenette were dirty, cups didn’t match, and much more. The curtains had fallen down off the rail and patches of the walls had been re-plastered but not repainted. Small details really but we were disappointed considering how much attention was paid to the communal spaces and really when your paying $$$ you do expect more.

Hotel great, service was not very good. Hotel seemed under pressure- slow checking in & out, unclear communication. Room had poor bathroom ventilation- steam from shower didn’t clear away resulting in Smoke Alarm being set off.
The room otherwise was very good and to the usual high standard.