Our experience with QT was mixed. The lobby and entrances and reception etc were stunningly presented. The staff were great, helpful and accommodating. The room had beautiful touches, like the mini bar being stocked with lovely artisan treats and lovely complimentary toiletries.
The state of the room however was really underwhelming. Little things like the light outside our door hanging (almost falling off the wall), fixtures in the room needing replacing like loose handles, some dishes in the kitchenette were dirty, cups didn’t match, and much more. The curtains had fallen down off the rail and patches of the walls had been re-plastered but not repainted. Small details really but we were disappointed considering how much attention was paid to the communal spaces and really when your paying $$$ you do expect more.
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