We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
$172
No prepayment needed
Hotels.com
ZenHotels.com
$161
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (2,046)
Filter reviews
2,046 results
Traveller rating
878
804
261
73
30
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
878
804
261
73
30
Show reviews that mention
All reviews te papa great location family room harbour view across the road courtney place free wifi new zealand per day an easy walk buffet breakfast car park south island floor museum nz supermarket
Selected filters
Filter
Updating list...
9 - 14 of 2,046 reviews
Reviewed 1 February 2024

Reception matched lowest price. Ladies on Reception super..total 'can do' mentality..especially Jessica who seemed to be on duty 24/7🤣. Every request sorted, even organised weighing our bags before checkout! Room v comfy super..large room with little kitchen. Ideal before long haul back to ireland. Breakfast not great but v happy with hotel/staff/location. Just across rd from Oriental beach and access to Freyburg pool.

Room tip: Large room ideal as we had v large suitcases. Breakfast not great but nice eateries nearby.
Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Breda C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Copthorne OrientalBay, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this reviewResponded 28 February 2024

Awesome to hear about Jessica, I will make sure to pass on to her. Sorry to hear about your breakfast , I have passed on to the Executive Chef and we will look into what we can do to make it better! We hope to welcome you back after your long haul to Ireland!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2024 via mobile

We were a group. Many rooms faced a construction site ours which theoretically faced the water had no air conditioning and the weather was hot. The door to the outside, the only way to get fresh air, opened to a public space shared by at least 15 rooms. We were informed by the front desk that only the most expensive rooms faced the water and had air conditioning. The carpet was shabby, the service mediocre and the food at our hotel dinner was poor. Not a good choice and a disappointment over all.

Room tip: Don’t stay here
Date of stay: January 2024
Trip type: Travelled with friends
Thank Rachel07043
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Copthorne OrientalBay, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this reviewResponded 28 February 2024

Thank you for taking the time to review our hotel. It seems your group were booked in our entry-level room type for your stay. Please note that the entry-level room type is the most basic category of room available at our hotel. These rooms are typically designed to offer a comfortable and functional space for guests at an affordable price. These rooms have either shared balcony access with limited harborviews or city view rooms. I have also passed on your feedback to my Executive Chef regarding your dinner and service in the restaurant.


We apologize for any inconvenience caused by the construction happening in the neighborhood. We understand that external factors can impact our guests' experience, and we regret that this affected your stay.

Your satisfaction is our priority, and we apologize if the entry-level room did not meet your expectations. We value your feedback and will take into consideration as we look to make upgrades to the hotel.

We hope that you will consider staying with us again in the future, so that we may have the opportunity to provide you with an improved experience.

Sincerely,

Carlee Igoniwari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2024 via mobile

Arrived at the hotel an hour after check in. Unfortunately our room wasn’t ready so we were given a drinks voucher - lovely gesture!

Unfortunately the car park was full so we had to park on the road luckily it was out of the time to have to pay (side note) we did manage to get parking the next day.

The room has a nice view of the bay but I would have liked a slightly better one given what we paid.
The room itself was nice, the beds were comfy but it defiantly needed a dust! Given that everything was dark wood it made it very visible.

The reason this review is not a 5 star as it could have been was because of the massive patch of black mould of the bathroom ceiling about the shower. I’m pretty sure that is not ok.
Otherwise the bathroom was very clean.

It is unfortunate that’s the only reason I couldn’t give 5!

Date of stay: January 2024
Trip type: Travelled as a couple
Thank bethsX8331SC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Copthorne OrientalBay, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this reviewResponded 28 February 2024

Thank you for taking the time to share your feedback with us regarding your recent stay. We also work for better, we want those 5 stars!

I am very sorry that there was black mold in the bathroom. We understand that this is not acceptable,and should have been caught prior to your stay. I will note that we already treated and removed from the bathroom.

We appreciate your feedback and hope that you will consider staying with us again in the future, so that we may have the opportunity to provide you with that 5 star experience you were hoping for!

Sincerely,

Carlee Igoniwari
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2024

Pleasant hotel that was well located on Oriental Bay right around the corner from the national museum. As a family of 5, we were quite comfortable in a 3 bedroom apartment and there was plenty of space for all of us. The kitchenette is functional but I would not have wanted to cook a main meal as it is a bit limited. It was great to have a washer and dryer as Wellington lived up to its reputation and was a bit wet, windy and rainy.

Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Darren_C_Thomas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Copthorne OrientalBay, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this reviewResponded 28 February 2024

Thank you Darren for your review! Sorry about the Wellington weather. Nothing beats us though on a good day! Hope you will stay with us again your next visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2023

Another stay in the Copthorne, Wellington. This is a comfortable, informal hotel which is situated on the coast with lovely views of the harbour and ocean, yet a very short distance from the centre of the city. Lots of eateries nearby.
The hotel itself is sadly suffering from some wear and could benefit from a bit of a refurb. The room (Superior Harbour View Room) was very moderate in size - space for a bed & the essential furniture only. Not large as the 'superior' tag might indicate. Nor opulent. The balcony is small and not one which invites one to sit out on - no outdoor furniture provided anyway. The bathroom is dated by today's standards - and, unfortunately, very small. Everything worked though. The bed was of good quality and comfortable. The room was clean and housekeeping (daily) was very good.
We always find the staff friendly and helpful. The car park (on the 7th floor $25 a night) is a bonus as car parking locally is in high demand and works out more expensive.
Breakfast is the usual buffet and priced fairly competitively with local cafes ($20 &$35).
Overall, this is a good value for money hotel. Comfortable, easily accessible and reasonably priced for an hotel of this calibre.

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank 738colinf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Copthorne OrientalBay, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this reviewResponded 5 December 2023

Hi 738Colinf,

Thank you for your feedback, it is greatly appreciated and I am delighted to hear you enjoyed your visit to the Copthorne Wellington. You will be glad to hear that the hotel has plans to undergo a full renovation over the next couple of years, which I hope can tempt you back.

Thanks,
-Ish.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews