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hchaffeh

visitors

4.0 of 5 bubblesReviewed 4 weeks ago
windy wellington was not windy but glorious.
we were so lucky.
we found the room very clean and the sheets were crisp and white and bed was soo comfy
Date of stay: June 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rick Crannitch, General Manager at Naumi Studio Wellington, responded to this review
Responded 4 weeks ago
Hi Hchaffeh,

Thank you for your review, we greatly appreciate it!
We are delighted to know that you have enjoyed your stay.

We look forward to welcoming you again in the future!
Warm regards,

Naumi Wellington Team

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,393)
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Traveller rating
593
442
225
79
54
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All reviews cuba st comfort hotel great location funky decor bathroom floor small room cafes and restaurants street noise would stay again a great stay great room bed was very comfortable central location te papa cq lola kitchenette
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13 - 18 of 1,393 reviews
Reviewed 4 weeks ago

The hotel is painted and decorated to look flash, however, it is far from it. It's old, noisy, has a do it yourself check-in and check-out system while the receptionist sit there chatting to each other. Finally, they send way too many emails after visiting.

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank gdevilliers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rick Crannitch, General Manager at Naumi Studio Wellington, responded to this reviewResponded 3 weeks ago

Hi gdevilliers,

At the time of your arrival our team were completing their handover. I'm sorry that they did not provide the level of service I would expect and that this impacted on your experience. Whilst we do offer self check-in kiosks for those who wish to do it themselves, we also offer traditional check-in for those her prefer this option.

Regards

Rick Crannitch
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Very small room, unfriendly staff, noise from outside. Couldn't sleep. No beverages in the fridge. Just location is handy

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank vchawl422914
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rick Crannitch, General Manager at Naumi Studio Wellington, responded to this reviewResponded 3 weeks ago

Hi,

Thank you for the review.

We have a wide range of room types available, from small, yet functional rooms to large Suites which offer an abundance of room to stay & play. Please feel free to view our website for more info on the room types available.

We pride ourselves on our service levels and I am sorry that we did not showcase that on this occasion. Please be assured that I have followed this up with the team.

Thank you

Rick Crannitch
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Great Medici hotel, awesome location, easy walking distance to all the attractions as well as some great food places nearby

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank aparry389352
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rick Crannitch, General Manager at Naumi Studio Wellington, responded to this reviewResponded 4 weeks ago

Hi Aparry389352,

Thank you for your review, we greatly appreciate it!
We are delighted to know that you have enjoyed your stay.

We look forward to welcoming you again in the future!
Warm regards,

Naumi Wellington Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Staff were very friendly and helpful at all times. Room was a bit smaller than expected but clean and secure.

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank D2457CQmichael
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rick Crannitch, General Manager at Naumi Studio Wellington, responded to this reviewResponded 4 weeks ago

Hi D2457CQmichael,

Thank you for your review, we appreciate it.

However, we are so sorry to hear that you found your room small.

Naumi Studio is known for its smaller rooms due to the history of the building, however, try our Naumi Hotel side for a larger room! This is our new side and recently refurbished.

We cannot wait to welcome you again in the future!
Warm regards,

The Naumi Wellington Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

While there were small issues with the room, no hot chocolate drink, no tissues and a sliding bathroom door that would not stay closed the staff were friendly and the decor funky. Definitely a small room designed for a short trip and not spending time in the room. Bed was comfy if too soft for me. More than 2 nights would get too painful. They let you choose floor and location of room which was really nice. Choose away from cuba st, you only see building tops and noise from street is loud at night with drunk people screaming.

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank cezarnerodgers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rick Crannitch, General Manager at Naumi Studio Wellington, responded to this reviewResponded 4 weeks ago

Hi Cezarnerodgers,

Thank you for your review, we greatly appreciate it!
Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

I greatly appreciate your comments about tissues and hot chocolate, and we do provide them on request. We are extremely sorry for the inconvenience caused.

We are so sorry to hear that you found your room small. Naumi Studio is known for its smaller rooms due to the history of the building, however, try our Naumi Hotel side for a larger room! This is our new side and recently refurbished. We cannot wait to welcome you again in the future!
Warm regards,

The Naumi Wellington Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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