My only constructive feedback is that you can skip the Auckland-National Park leg of the journey, especially if you have already made your way down to Lake Taupo. However, the remainder of the journey was well worth the price tag. Comfortable cars, easy to get around the train to the restrooms, viewing car, and food car. The staff were friendly. The seating was comfortable and views were incredible. Throughout the journey, they provide headphones for you to listen to a recording which explains what you are looking at. We did have an unscheduled stop due to a power line having fallen onto the tracks. At this point, the staff allowed us to get off the train to get pictures with the train and stretch our legs. Final piece of advice: the food is first come, first served...so make sure you grab what you want early!