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3 - 8 of 417 reviews
Reviewed 9 January 2020

Welcoming, Clean and perfect for families. Our kids loved the pool and spa area. Rooms were great size with a beautiful view on the second deck. Staff were polite, welcoming and really helpful. Would stay here again!!

Date of stay: November 2019
Trip type: Travelled with family
Thank HeatherTeRure12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2019

Good :
The staff were efficient. Milk was supplied upon check in.

Bad:

The shower broke when my daughter was having a shower. Hit her face, took her to the emergency, had it stitched ruined our first night.

My wife stepped on a gib board screw on the floor around the walls had holes. Couldn't walk properly.

My daughter is 2 years and 1months
They will charge $35 per person for extra person charge because she is over 2 years old. If you are under 2 they won't charge extra person charge but if you are over 2? You will get charged $35 per night.

Something I learnt? I will pay extra to stay in a better place from now on and never go to a motel looking at a rating on TripAdvisor saying this place is good to stay.

Date of stay: December 2019
Trip type: Travelled with family
Thank 861junl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summitmotorlodge, Owner at Summit Motor Lodge, responded to this reviewResponded 30 December 2019

Good Morning Jun,

I have read your response, It would be helpful if you could advise which shower your 2 and 1/2 year old daughter has broken as we are yet to find it. You also refer to walls as having holes in them ... where? You also refer gib board on the floor with a screw? This is a surprise to us as the Executive Studio is fully carpeted. All staff are unaware of any incident but are sympathetic to your daughter's accident if we were aware we would have assisted in any way we can.

On your next visit, It would be a kind approach to book the correct number of people staying rather than arriving with extras and being aggressive in regards to the required payment. Booking. com is a professional site and precise in room allocation and numbers of beds you book.

Thank you for your reservation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2019 via mobile

This motel met all our needs,upon arrival greeted by friendly staff,supplied with a large bottle of milk,the rooms were clean and spacious. Great shower, good beds, everything was good.
Would stay again.

Date of stay: December 2019
Trip type: Travelled with family
1  Thank Keith W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2019

Our school has used Summit annually. We bring a small group each time and the reason we keep going back to Summit ..... it is the service, nothing is too much trouble. They welcome our students and staff as if they really value our business and of course the cost and quality of the rooms is an absolute winner !

Date of stay: October 2019
  • Trip type: Travelled on business
    • Value
    • Service
Thank U8546CEpeterf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summitmotorlodge, Manager at Summit Motor Lodge, responded to this reviewResponded 26 November 2019

Good Morning,

Thank you for choosing Summit Motor Lodge. We are pleased that you have enjoyed your stay with us. We look forward to seeing you again in future.

Kind Regards

The Team Summit

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2019

Good location close to the motorway. We stayed there overnight after the Tauranga Marathon. Staff are friendly. The room has a heat pump and Sky TV to entertain the kids. Room was a bit dated, not a big issue.

Room tip: The room we stayed in has a heat pump.
Date of stay: September 2019
    • Location
    • Cleanliness
    • Service
Thank Froilan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summitmotorlodge, Manager at Summit Motor Lodge, responded to this reviewResponded 26 November 2019

Good Morning,

Thank you for choosing Summit Motor Lodge. We are pleased that you have enjoyed your stay with us. We look forward to seeing you again in future. We will continue to work on updating the rooms.

Kind Regards

The Team Summit

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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