This was our last stop of a 15 day trip around the lower North Island and what a huge disappointment for our $160. The elevator stunk of urine and the carpet from there to our room was full of stains. Once in our room we were greeted with torn wallpaper, dirty and stained carpets, a loose kitchen cupboard door hinge, water leaking in the kitchen cupboard with stains, and a small balcony which was so grubby that you wouldn’t sit out there and definitely wouldn’t eat there. The extractor fan in the bathroom was effective but would wake the dead and was so full of old dust and mould. The toilet seat was loose and when I got the electric jug out, the base had dirt around the inside and the lid came off in my hands. When all of this was brought to their attention, they thanked us for our feedback.