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“Beautiful food, great coffee…unhappy & unhelpful staff member!”

Victoria's Cafe Kitchen Bar
Ranked #2 of 45 Quick Bites in Taupo
Certificate of Excellence
Price range: $10 - $20
Cuisines: Bar, New Zealand
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Dinner, Reservations
Description: Victoria's is THE place to eat in Taupo. We refurbished 2014 and our new look is comfortable, warm, modern and classy with a great outside dining area. We are a bustling café serving innovative food in friendly atmosphere. We are the place to meet for both individuals and large groups for delicious speciality coffee and an amazing gastrocafe/pub dining experience. Our fabulous breakfasts and scrumptious lunches are prepared by our passionate in-house chefs and served by our friendly, knowledgeable team. We look forward to seeing you soon!
Reviewed 21 May 2021 via mobile

Beautiful food, great coffee and we’ve always enjoyed coming here…except this morning (Fri 21 May 2021 at 8.30am) the exceptionally rude girl on the til was a shocker! My friendly greeting was ignored with a deadpan stare and my friends request for one of the coffees to be in a takeaway cup (as her husband never finishes an entire cup while sitting for breakfast so likes to take the remainder away with him) was hotly debated by the staff member as being unnecessary! Seriously?

Date of visit: May 2021
Thank Lochtravels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lifeisgood127, Owner at Victoria's Cafe Kitchen Bar, responded to this reviewResponded 29 May 2021

Hi Lochtravels , I am so so sorry that you received this experience yesterday , it is the complete opposite to what we are hoping to achieve . Recently we decided to offer an alternative for people who want to use a takeaway cup in-house as we felt they were wanting to possibly keep their coffee hotter and we are trying to reduce the landfill issues . So we bought some keep cups that could be used in house . We discussed that in no way was it a problem for anyone to use a takeaway cup if they wanted it was only to be an option. We are always looking to reduce any environmental impact we may have on the planet but obviously this went out the window yesterday ! I will be having a serious chat to the crew tomorrow and humbly apologise for any ill will generated . We are all trying our best but sometimes get it wrong .
I hope to see you again soon .
Regards Victoria

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (511)
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45 - 49 of 511 reviews

Reviewed 7 March 2021

During a recent stay in Taupo I visited Victoria's Café Kitchen Bar three times - twice with my wife for coffee and cake and the third time with friends for lunch. The staff was polite and helpful on each occasion while the food and coffee was consistently great - I had an omelette which was one of the best I have eaten out. The café was spotlessly clean and the service fast and efficient. There is plenty of free car parking nearby. I thoroughly recommend Victoria's Café Kitchen Bar.

Date of visit: February 2021
    • Value
    • Service
    • Food
Thank Peter C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 February 2021

Stopped in here for Brunch.
Lovely atmosphere. Great food and great service.
Would recommend to anybody stopping in Taupo

Date of visit: February 2021
Thank CShalders
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 February 2021 via mobile

Wow. This place rocks. Great food and service. The muesli with pinnacotta and vegan dish were absolutely delicious. Highly recommend.

Date of visit: February 2021
Thank maoricyclist
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 January 2021 via mobile

Called in for breakfast when passing through Taupo.

Great food and coffee. Service and ambiance also good.

Works Breakfast was awesome.

Will definitely be back.

Date of visit: January 2021
Thank Waipuka
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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