We took our 4 children to Taupo for two nights, we could have stayed at a friends but decided to treat the kids with somewhere nice. We booked and payed for a room that slept 6 and what we got didn’t even look like the room we booked, two single beds and a king, (this room slept 4) we had to ask for extra beds and the mattresses were literally torn and so very thin that the kids slept on the floor as they could feel every slat in the rollaway. We were told “they could “top and tail” they are teenagers and we had selected their ages when booking and we did not pay that much to “top and tail” we then had to ask for pillows for the disgusting rollaway beds to which they could not find any so we made do. Will not return here and don’t recommend at all.