This is no-frills accommodation but had everything that you’d need for a basic stay: hot shower (although absolutely no pressure so dribbled out!), towels, fan in the room for hot nights, tea & coffee facilities, fridge, toiletries etc. The staff were really friendly! Great views of Lake Taupo and good location. We used this as a base for Waitomo & Tongariro and it worked well for that. If you’re looking for a bed, this is great but if you want a place to spend some time in, maybe spend a little more for something smarter.