We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Even Better than Last Time - 6 stars from Me”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Novotel New Plymouth Hobson
Ranked #2 of 30 Hotels in New Plymouth
Certificate of Excellence
Auckland, New Zealand
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Even Better than Last Time - 6 stars from Me”
Reviewed 6 January 2017

Visited the hotel back in April and again on New Years Day 2017, 2 nights for the 4 of us. We were given an upgrade to the Suite. It was fantastic, big room with 2 separate bedrooms and a fantastic bathroom with an amazing bathtub. The room was very modern, big TV, comfortable lounge, cooking facilities all with a lot of space. We were very very impressed. As usual the staff were friendly, fast and efficient. We stayed at the Auckland Airport Novotel in December and thought this was the best Novotel in NZ, but New Plymouth now takes the prize.

  • Stayed January 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank peterwI3040OB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelHobson, Front Office Manager at Novotel New Plymouth Hobson, responded to this review, 8 March 2017
Dear Peter,

We very much appreciate your comments regarding your stay at our hotel and I'm pleased to hear our staff made such a positive impact for you.

It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team. We are so glad you enjoyed the upgrade - our 2 bedroom apartents are beautiful and really are home away from home with everything you need.

We look forward to welcoming you back to our hotel in the future.

Kind regards,
Allie Blackwood
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

209 reviews from our community

Traveller rating
    126
    67
    14
    1
    1
See reviews for
33
93
9
53
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Lower Hutt, New Zealand
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 January 2017

My wife and I stayed for four nights between Christmas and New Year last year (2016), we selected this hotel because it was new, and part of the Accor Hotels group, which I am a loyalty member of.
The welcome we received at arrival was warm, friendly and genuine. Our room was on the second (top) floor and was fairly spartan by Novotel standards, but quiet, comfortable and functional; I was impressed and the number of power sockets in the room--sufficient even for me. The TV had the usual free to air channels plus Sky sports, news and two Sky movie channels. The bathroom was a wet floor shower with the usual amenities provided. Our impression of the room was "nice" rather than "wow", but we enjoyed it nevertheless.
Breakfast in the morning was the typical buffet-style (there did not appear to be other choices). I would have to describe the breakfast selection as adequate, somewhat below what I typically experience at a Novotel. Nevertheless we enjoyed our breakfast each morning and the staff were very efficient and friendly. I am used to having a barista available (which there was) but there was a charge for barista-made coffee--deferring to the machine at the end of the buffet. The chef made me an omelette each morning, which were excellent (compliments to the chef) and we left each morning with full tummies, so all was good!
Typically I stay in New Plymouth for business, usually 5 nights at a time. This hotel is my new business accommodation in New Plymouth! I'll be back!

  • Stayed December 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank WellingtonChris10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelHobson, Front Office Manager at Novotel New Plymouth Hobson, responded to this review, 8 March 2017
Dear Chris,

Thank you for taking the time to leave a great review!

We certainly value the feedback provided and we are glad you enjoyed what our hotel has to offer. We are so pleased to hear you will be back and we look forward to welcoming you in the near future.

Kind regards,
Allie Blackwood
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 January 2017

This is our 2nd time staying. The first time was 2weeks after they had opened and had a standard room. Room was excellent but has no outlook at the back of hotel. This time we booked one of the superior rooms which face the street. Room was excellent. They have complimentary bikes available which we took advantage of to ride the coastal walkway. Well worth doing if you're staying. Staff are all very friendly and helpful.

  • Stayed December 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank CraigBAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelHobson, Front Office Manager at Novotel New Plymouth Hobson, responded to this review, 8 March 2017
Dear Craig,

We very much appreciate your comments regarding your stay at our hotel and I'm pleased to hear our staff made such a positive impact for you.

It is always a pleasure to receive positive feedback and I will be sure to share your comments with our team. We are glad you managed to take advantage of the complimentary bikes - they are such a good way to get around and see what our beautiful region has to offer.

We look forward to welcoming you back to our hotel in the future.

Kind regards,
Allie Blackwood
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 January 2017

First stay here
Most things were fine just 2 areas where we had reservations
1. No guest laundry (in our 20 years experience this is unusual for accor hotels in NZ
2. Ther was a second TV in the bedroom which was frankly a health hazard -very difficult to walk past it at the end of the bed without damaging various parts of the body!

  • Stayed December 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelHobson, Front Office Manager at Novotel New Plymouth Hobson, responded to this review, 8 March 2017
Dear Peter,

We very much appreciate your comments regarding your stay at our hotel and the time you have taken to provide us with constructive feedback.

We look forward to welcoming you back to the hotel in the future however if you select the Executive Room on your next stay, you will have more room to move around.

Kind regards,
Allie Blackwood
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 31 December 2016 via mobile

This was the first time we've stayed here. The service at reception was friendly enough. The hotel is fairly new, I thought it smelt a bit like a hospital. We were off to a good start until we went to have dinner in the hotel restaurant, we were told that there was an hours wait, we said we were happy to wait, but we were met with her saying, "I don't think you understand - we have an hours wait before we can seat you". We responded with "We do understand & we want to wait". She didn't seam happy for us to wait & yet it only took half an hour. When the food came out it looked like old fish on mushy stir fry, the pork looked a bit the same. The next morning we had breakfast, I ordered an omelette- it came out looking like a dry, crusty, burnt pizza - lots of filling, hardly any egg. Restaurant offers a poor standard of food & kitchen staff did not seam to take kindly to feedback (stood around staring). There was a good amount of car parking. In the end we had a good enough stay but spoilt every time we went near the restaurant- service & food needs a lift - don't think it was 4 star standard.

Stayed December 2016, travelled as a couple
Helpful?
Thank Ursh503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelHobson, Front Office Manager at Novotel New Plymouth Hobson, responded to this review, 8 March 2017
Dear Ursula,

We very much appreciate your comments regarding your stay at our hotel. We certainly value your feedback and rest assured we will work with our team to ensure that we rectify the issues you encountered during your stay.

If you would like to discuss any of these issues in further detail, please do not hesitate to contact us directly on gm@hobsonhotel.co.nz.

We look forward to welcoming you back to the hotel in the future. The restaurant is truly wonderful and the chefs do a great job so we hope your next experience is better than the last.

Kind regards,
Allie Blackwood
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New Plymouth hotels
1.4 km away
King and Queen Hotel Suites
King and Queen Hotel Suites
#1 of 30 in New Plymouth
299 reviews
1.4 km away
The Waterfront
The Waterfront
#6 of 30 in New Plymouth
232 reviews
0.6 km away
The State Hotel
The State Hotel
#3 of 30 in New Plymouth
143 reviews
Show Prices
Show Prices
Show Prices
0.4 km away
The Devon Hotel & Conference Center
4.9 km away
One Burgess Hill
One Burgess Hill
#5 of 30 in New Plymouth
281 reviews
0.1 km away
Quality Hotel Plymouth International
Show Prices
Show Prices
Show Prices

Been to Novotel New Plymouth Hobson? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel New Plymouth Hobson

Property: Novotel New Plymouth Hobson
Address: Cnr of Hobson and Leach Streets, New Plymouth 4312, New Zealand
Phone Number:
Region: New Zealand > North Island > Taranaki Region > New Plymouth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 30 Hotels in New Plymouth
Price range (per night): $157 - $196
Hotel Class:4.5 star — Novotel New Plymouth Hobson 4.5*
Number of rooms: 85
Official Description (provided by the hotel):
Pure luxury. Unwind in New Plymouth's newest hotel, the 4.5 star Novotel New Plymouth Hobson. With a striking modern design, spacious rooms with walk-in showers, and complimented by Governors Eatery + Bar serving the finest local produce, the hotel is conveniently located within New Plymouth's vibrant CBD and just a short stroll to the very best shopping and night life. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia APAC, Wotif.com, Hotels.com, HotelQuickly, lastminute.com.au, Hotel.de and Agoda so you can book your Novotel New Plymouth Hobson reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing