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“Great Sports Bar & Late Night Food”

Crowded House Bar & Cafe
Ranked #55 of 164 Restaurants in New Plymouth
Price range: US$7 - US$26
Cuisines: Barbecue, New Zealand, Bar, Pub
More restaurant details
Restaurant details
Good for: Groups, Child-friendly, Cheap Eats, Bar Scene, Special Occasion Dining
Dining options: Lunch, After-hours, Dinner, Brunch, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Street Parking, Takeout, Television, Waitstaff, Wheelchair Accessible
Wellington, New Zealand
Level Contributor
79 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
“Great Sports Bar & Late Night Food”
5 of 5 bubbles Reviewed 2 weeks ago

We arrived at 10pm from a late flight from Auckland and struggled to find anywhere open for dinner so late. Fortunately crowded house came to the rescue offering cheap pub meals and snacks late at night. Washed down with some reasonably priced beers while watching Super 15 rugby, I'd definitely recommend this bar.

Visited March 2017
Helpful?
Thank iamrhys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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159 reviews from our community

Visitor rating
    59
    47
    30
    10
    13
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
Hamilton, New Zealand
Level Contributor
161 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
“Nice ambience,poor service”
3 of 5 bubbles Reviewed 2 weeks ago via mobile

Visited for a quick drinks . Paid at the counter and had to wait for a while . Had to go in again and reminded them . Host was apologetic , although ambience was good with tv and music in the background. We were disappointed as were told dinner stopped after 9 pm

Visited April 2017
Helpful?
Thank MAILRIQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmmaPuletaha, Owner at Crowded House Bar & Cafe, responded to this review, 2 weeks ago
Glad to hear you enjoyed our venue we apologize that the kitchen was closed when you were after something to eat, although our after hours menu was still available.
Our kitchen is open as long as there is a steady flow of customers to cook for. We thank you for your feedback and it will definetly be discussed in our next staff meeting.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
36 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Not worth money .”
1 of 5 bubbles Reviewed 3 weeks ago via mobile

Be alert...mon to sun specials....
Ordered fish and chips and smoked bbq chicken wings n sides...
Fish we asked for pan fried instead but is bland.
Chicken wings ok as lots of sauce..
We went there in sunday night which suppose to give free($5) doughnuts for every mains costing more than $25....
They never served us the doughnuts...We left after meal as was tired after long drive ....we went back today mon to request for our doughnuts....the manager, he said to come back next sun and eat again. He said they will not give if you dont ask....THIS IS WRONG...IF STATED FREE WITH MAINS OF MORE THAN $25 , THEY SHOULD SENT TOBOUR TABLE WITHIUT US ASKING AS SUPPOSE TO BE FREE.....MAYBE CONSUMERS GUIDE !! PERSONEL SHOULD LOOK INTO THIS AREA!!!!!!

Visited April 2017
Helpful?
Thank Jjasg10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmmaPuletaha, General Manager at Crowded House Bar & Cafe, responded to this review, 3 weeks ago
Thanks for your review, the team is sorry that you didn't enjoy your visit with us and you feel this way.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bergen, Norway
Level Contributor
315 reviews
95 restaurant reviews
common_n_restaurant_reviews_1bd8 122 helpful votes
“Absolutely no taste”
1 of 5 bubbles Reviewed 3 weeks ago

I don't really know where to start with this review. We were planning on eating at the Mongolian restaurant, but were quite late, and as this place looked quite lively and was a bit crowded we (I, must take the blame for that one) decided to go here instead.

Unfortunately that was a mistake that would leave us hungry. First of all it took about 10-15 minutes before the waitress came to see us. Luckily enough they placed decent music, so the wait wasn't that bad, and the waitress was also very nice when she first arrived. She took our orders (Beef Nachos and Smoked Chicken & Bacon Fettucine) and was quickly back with our beverages. The food took some time, but nothing out of the ordinary so no biggie so far.

However when the food first came, I wish it hadn't. Beef Nachos are not a culinary high, so I don't expect much, but at the same time it should be close to impossible to mess up such a dish. They managed tough. I tasted absolutely nothing. If someone had blindfolded me, I wouldn't have any idea of what I was eating. I tried to single out the tomato from the so called salsa, just to see if that at least had a taste, but that was only if I put my good will to it. The item with the most taste was the sour cream, which should tell you everything. I even had to use a lot of salt on the nachos, to be able to eat some of it. And the cheese? They've managed to put the cheese in the bottom, which made it look like it had been laying out in the sun for a few hours (and of course it didn't taste anything)

So what about the Chicken Fettucine? Well, I've always mocked my wife for not caring about taste (or the lack of it), and when even she reacts there is something wrong. The parmesan cheese was just put in one (sweaty) pile, which made it look anything else den delicious. The bacon had hardly touched any heat, and was basically raw and didn't taste anything like bacon should. The sauce itself at least had some taste, but it was so weak that it was hardly possible to identify.

As Norwegians we hardly complain about the food, we rather nod politely and not say anything, but this time we actually planned to as it was so extreme and with both meals. However after getting served we never saw out waitress again. As with many places that are "open till Late", they are more busy cleaning out the premises than actually taking care of the customers. This was also the case here and I do not get up to look for a server when in a restaurant. Attentive servers are the least one should be able to expect. After waiting 15 minutes without seeing her, the food was cold and beyond the possibility of saving anyway, so we left our almost full dishes at the table and left to pay.

We mentioned it when paying, but nothing was done. Here I mean the restaurant should have credited everything that was related to the food, but she just said she would contact the kitchen afterwards. I don't believe in arguing over a bill with any restaurant, as when being be confronted with an unhappy customer they should have procedures in place for handling it, and maybe this is the procedure?

Taste is a very subjective thing and normally when eating out somewhere there is a risk of getting a dish that is not to your liking, even though there is absolutely nothing wrong with the food. However when there is absolutely no taste even I draw the line.. I see that the place have had good reviews earlier, so let's hope that this was just an extremely bad day at the kitchen. As a pub though, I'm sure the place is nice.

  • Visited March 2017
    • Value
    • Service
    • Food
Helpful?
Thank Thomas1406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmmaPuletaha, Manager at Crowded House Bar & Cafe, responded to this review, 3 weeks ago
Hi Thomas,
Many thanks for your review, we are always grateful to hear feedback good (and bad).
We apologise that you and your wife did not enjoy the food when you visited, we have discussed this at length with our Kitchen staff and reviewed our presentation and seasoning of the dishes in question. You are correct, sometimes kitchens have very bad days and perhaps this was the case.
We will also address our Front of House staff and remind them of our complaints procedure that we have in place. You certainly should of had the issue addressed more thoroughly and the chef wishes your complaint had been passed on to him so he could have rectified it.
We are a great pub with good food and lovely staff, its a pity that your visit wasn't to the usual high standard that we pride ourselves on.
Regards
Emma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
8 reviews
4 restaurant reviews
“Mixed bag”
3 of 5 bubbles Reviewed 24 March 2017 via mobile

The night started well with a very bubbly staff member taking my order and delivering my drink. Unfortunately the Seafood Chowder was bland and lacked seasoning. The Southern Style Chicken Burger was good though, the wait staff were slow to take away previous plates, even though the restaurant wasn't busy. Might try this place again.

Visited March 2017
Helpful?
Thank mattinthehat25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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