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bronz99
Paraparaumu, New Zealand

A bit tired, but clean and welcoming

4.0 of 5 bubblesReviewed 20 Jul 2022
Very friendly office staff. Thought I'd booked small studio, but was in a large upstairs unit as smaller units were being used as temporary housing. Housekeeping excellent. Buildings past their best, shook when heavy traffic went past, open steps to upper floor a bit dodgy looking and treads not very wide. Bathroom area appeared to have been "refreshed" recently and although very compact, was tidy; good strong supply of hot water in the shower. Best of all, turning on the light did not activate a noisy air expeller. Bed/mattress too soft for my taste, and synthetic duvet and cover not really warm, but excellent wool blankets in spare wardrobe kept me cozy. Housekeeping staff washed dishes I didn't have time for, which was above and beyond my expectations. A couple of shabby features and things needed fixing - but not too inconvenient since I was on my own. Overall my unit was clean and tidy, with sufficient power points, electric blanket, decent hair dryer, and cooking facilities.
Date of stay: July 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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4 - 9 of 83 reviews
Reviewed 18 February 2022

Group booking for an event.
Cigarette butts litter the ground outside and hand rails not attached at the ground end. Police called 2 x upstairs and took a woman away. None of our party felt safe.
No heat pump and had to get a replacement fan from the office. Didn't leave windows open for safety reasons.
Hotplates dirty and rusty. Plate cupboard too high for me to reach. Kitchen floor looked unwashed.
Small blood stain on the duvet. Reported this but no change to bedding.
Could hear others showering, toileting, etc. One of our couples had plumbing issues - water from upstairs came up their kitchen sink and shower blocked.
Overcharged one night ($135). Would not refund to the credit card it was charged to - we had to supply our bank details to get a refund. Another of our couples also overcharged and had to give bank details to get refund.
Whole place is dated to say the least. Carpets disgusting and need cleaning.
Appears to be used as a home for homeless people. One unit had dogs in it.

Date of stay: January 2022
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank SandraC736
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 October 2021

Don't bother gang members in back rooms full time because of housing shortage dirty . drugs used in front of children was a tall guy sitting in a gold Holden commodore with a glass pipe burning the bubble part out back had the cheek to offer some to me to try before I buy ...... just called police

Date of stay: September 2021
Trip type: Travelled on business
Thank Sideburnsssss
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 May 2021

Normally a quiet location well suited for our visit. Unit 11 is upstairs and they are not soundproofed. 5.15am-7am Saturday morning four carloads of people interrupted our sleep. Unit a little tired. The mat covering the hole in the carpet near the door needs to be bigger. Clean and well serviced.

Room tip: Ask for a quiet end unit downstairs.
Date of stay: May 2021
Trip type: Travelled on business
Thank lynreednz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 April 2021 via mobile

Only 10 mins walk from the information centre.
A forest walk beside a small river can be accessed within 100m.
Clean and comfortable.
Free wifi with a fridge that didn't run constantly.
The place had been well maintained and lay outside the hustle and bustle of the cbd

Date of stay: April 2021
Trip type: Travelled solo
Thank peterrM6374WL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 August 2020

My daughter and I stayed 2 nights to visit family. Studio unit spacious, clean and tidy, had everything we needed. Awesome short walk down Huatoki walkway to city centre, cafe and seafront. Will definitely stay next time we are in NP

Date of stay: August 2020
    • Value
    • Cleanliness
    • Service
1  Thank JacquiBlack68
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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