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KeenPhotographer-11
Birkdale, Australia

Deserves its good reviews

5.0 of 5 bubblesReviewed 28 Jan 2024
My superior king bed room with a kitchen was very pleasing. Very clean.
Be aware that this is a large establishment that has some rooms facing the busy road and some other rooms that require stairs to access. Ask for a ground level back room.
Though this can result in noise from early morning departures especially if workers are off to their site works.
Considering the room came with a full oven there were then not oven friendly cooking containers supplied. I think that management will supply a frypan if U ask.
I did not make use of the pay to access breakfast or the evening dining as self catering was my goal.
As a stay it certainly deserves its good reviews.
Date of stay: January 2024
Trip type: Travelled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Darrin Muggeridge, Owner at Auto Lodge Motor Inn, responded to this review
Responded 19 Feb 2024
Thank you for your review, we do have a wide range of rooms so pride ourselves on finding the right room to match our guests when they call to make their bookings. We are glad you enjoyed being able to self-cater during your stay and look forward to welcoming you again. Please always feel free to ask if there is extra equipment you need, our team of friendly staff are always happy to oblige where possible.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 16 January 2024 via mobile

Unfortunately we came away unimpressed, severely disappointed and unlikely to reccomend.

When you pull in … actually it doesn’t look half bad, go into reception ok… this is modern nice! Then we take the down turn.

The room is dated. Really dated. Although the bed was comfortable which is really the only redeeming feature.

The carpet was old, the windows needed a clean and to be honest the room needed brining into the 21st century… quickly.

Now we move to the bathroom. This was not an enjoyable experience and on the second day we decided to just forgo it altogether.

There were tiles missing from the floor, the toilet would suddenly start leaking water, the shower curtain had toothpaste or hair dye on it - not sure which and there was let’s just say “body hair” in the shower area along with a lot of dust.

I know when you get a deal you shouldn’t expect too much but this was so far from ok.

Hope you get these issues sorted for future guests.

Date of stay: January 2024
Trip type: Travelled as a couple
Thank bethsX8331SC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Darrin Muggeridge, Owner at Auto Lodge Motor Inn, responded to this reviewResponded 20 February 2024

Thank you for your feedback, it is important to us in order to gauge where our next renovations should be focused. We have recently supplied new beds to our Standard rooms and have new furniture on the way which will improve these entry-level rooms. Our Executive and Superior Kitchen studios have modern bathrooms and are of a much higher standard all-round and still priced well. Our apologies that the housekeeping level was not up to our usual standard, even during the very busy holiday season.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2023

Fantastic room, excellent beds, and pillows. Very clean .. we had hotel room with balcony and it was lovely to have the door to balcony open to have fresh air. Also sheer curtains a bonus.
There was a lift so no worry about our cases getting taken upstairs.
A variety of teas, as well as coffe or chocolate.
Reception was welcoming.
There is a shower and bath.
The covered pool and spa was very welcomed after a day of travelling.
Excellent stay and value plus. Thankyou

Room tip: Excellent value and price and friendly staff Thankyou, appreciated
Date of stay: September 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Katwynn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Darrin Muggeridge, Owner at Auto Lodge Motor Inn, responded to this reviewResponded 3 November 2023

Thankyou Katwynn, we appreciate your feedback and are glad you enjoyed your stay with us

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Reviewed 29 July 2023

Something about the honest service and smiles you get all around New Zealand that makes most places a pleasure to stay.
The staff at Auto Lodge Motor Inn were always helpful, whether it was printing something, storing some cases, local knowledge abotu bike hire, haircuts, or coffee. They made you feel at home.
Rooms come with a useful fridge, and some have views over to the sea.
There's a small swimming pool and hot tub which was good to relax in.
Breakfast was standard fare, and i have no complaints there. It was quite busy and the staff made sure everything was tidy and stocks were replenished.
Up the road was a walking track down to the beach via the back of the bowling club. Walking into town was easy and there was a small Sunday market.

Date of stay: February 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Jstarmusic
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Darrin Muggeridge, Owner at Auto Lodge Motor Inn, responded to this reviewResponded 3 August 2023

Thank you for your review, we are pleased you enjoyed your stay and found our staff friendly and helpful. Glad you enjoyed the easy walk to the beach and the walkways and had time to relax in the pool and spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2023

Had dinner in restaurant on arrival Wednesday evening. Meals were both delicious and well presented. Waitress asked if we would like the dessert menu which I said yes please. 20 mins later still didn’t come back with it so I caught another waitress eye and she brought us the menu to look at. Another 20 mins went by and no one came to ask what we would like so we left. 3 staff were chatting behind the screen which we could see so they were not overly busy by the time we asked for menus. Very disappointing and definitely won’t be back and will never recommend .
Our room was a good size and bed was comfy but the bathroom smelt of urine.
Also not the hotels fault but a waste truck was pumping the sewer pipe out on the street outside our room at 10 pm that night which went on for 20 mins. So noisy it woke us up and we couldn’t get to sleep. This was on the sea side of the lodge.

Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank raewynanne
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Darrin Muggeridge, Owner at Auto Lodge Motor Inn, responded to this reviewResponded 4 May 2023

Thank you for your feedback, we appreciate customers reviews as they assist us to improve the quality of our facilities. We apologise for not looking after you in the way we should have, we will address the issues you had in the restaurant and the room and hope you will visit us another time so that we can show you improved hospitality.

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Reviewed 12 April 2023

We needed a place just for one night and this fit the bill perfectly. Very clean, plenty of space, comfortable beds. Nice bathroom products, fluffy towels and lots of hot water. The kitchenette had everything for a quick breakfast. Convenient park right outside the room. Friendly staff and great location.

Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank LeeAdelaide
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Darrin Muggeridge, Owner at Auto Lodge Motor Inn, responded to this reviewResponded 11 May 2023

Thank you, we appreciate your feedback and are very glad you had an enjoyable stay. We hope to see you again sometime

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