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Sammy B

Best service ever!

5.0 of 5 bubblesReviewed 4 weeks ago
We were there for a couples weekend away, we experienced some of the best service, and were very impressed with the comfort of the room. It was immaculately presented, perfectly central, and we really enjoyed the recommendations. Five Stars.
Date of stay: October 2024
Room Tip: Highly recommend booking a car park.
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rodrigo M, Guest Services / Front Office at King And Queen Hotel Suites, responded to this review
Responded 2 weeks ago
Thank you for your review! Your high praise means the world to us as we are aiming for no less than giving our guests the best experience. So pleased we've succeeded. Thank you so much. We can't wait to host you again in the future.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews anniversary suite across the road len lye centre restaurants and bars coastal walkway comfortable bed new zealand highly recommend this hotel sea view the location is perfect an upgrade stayed for one night daniel wing ozone gallery plymouth
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4 - 9 of 561 reviews
Reviewed 4 weeks ago

Comfortable and tidy room, upgraded to sea view as they were quiet, by very helpful staff. Location is excellent in centre of town for restaurants (more options availble than the list which management provide) art galley and shops; secure under- cover parking an extra $30 but included option of EV charging.
Hotel's E-Bike hire used - $80 for two of us to cycle the coastal walkway both directions in two hours. Only challenge was large number of children , dogs, and other cyclists - this costal facility is really busy! Bikes were lighter than ours at home, probably an advantge as we had to be ready to stop. Would visit again.

Date of stay: October 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Rhys E T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rodrigo M, Guest Services / Front Office at King And Queen Hotel Suites, responded to this reviewResponded 2 weeks ago

Thank you for your lovely review. We are so pleased that you enjoyed your stay with us and found the location and room to your liking. The e-bikes have been very popular lately and will be even more in the summer months. We look forward to seeing you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2024

we love this place
The rooms are lovely especially if you get one with sea view.
Very handy to great restaurants, food hall, breakfast spots.
apart from a great place to stay the staff at the desk are the friendliest , most lovely people I've ever come across at a hotel. This was our second time staying and wouldn't stay anywhere else in New Plymouth - love it.

Date of stay: October 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank haemish c
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rodrigo M, Guest Services / Front Office at King And Queen Hotel Suites, responded to this reviewResponded 2 weeks ago

We are delighted to hear that you enjoyed the hotel ambience along with our ideal location only a stone's throw away from some of New Plymouth's best hospitality places and attractions. So pleased you felt well looked after by our team. We hope to see you again soon at the hotel!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2024 via mobile

I had a fantastic stay at King and Queen Suites. From the moment I arrived, Rodrigo went above and beyond to make sure I felt welcomed. He is genuinely one of the nicest, most helpful, and funniest people I’ve met.

During my stay, I misplaced my keys, and thanks to Rodrigo, I was able to find them. He was down in the garage assisting me with parking, and when he remembered I was rummaging through my bag earlier, it helped me realize where I had left them. Such a lifesaver!

The rooms are incredibly comfortable, clean, and well-maintained, and you’re right in the heart of New Plymouth’s CBD. There are plenty of dining options just a few meters away from the hotel, and many allow you to charge your meals directly to your room—super convenient!

The views from the room were great, adding to the overall experience. I highly recommend King and Queen Suites to anyone visiting New Plymouth; it’s truly the best option around.

Date of stay: October 2024
Trip type: Travelled solo
Thank Stephenie B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rodrigo M, Guest Services / Front Office at King And Queen Hotel Suites, responded to this reviewResponded 20 October 2024

Thank you for your great review Stephenie! We are very happy to hear you enjoyed your stay at the hotel as well as the options that New Plymouth has to offer.
Thank you for your kind words and we hope to see you again soon at the hotel!

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Reviewed 19 August 2024

A group of came to New Plymouth for a combination of business and break. Stayed for three nights in one of the premium suites. The room was great. It was big and comfortable as was the bed. Had the best nights sleeps. The location is perfect and easy parking as well. the place to stay in New Plymouth

Date of stay: July 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Explorer060755
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rodrigo M, Guest Services / Front Office at King And Queen Hotel Suites, responded to this reviewResponded 1 September 2024

Thank you for your great review! Our Premium Suites are very popular and we are glad you enjoyed the room.
We hope to see you again at the hotel soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2024

Great location in a beautiful precinct close to art galleries, nice eateries and the New Plymouth water front. The King Henry apartment suited our family of five well, with a large safe covered outdoor area, good clean kitchen, large clean bathrooms, modern décor, warm, relaxing vibe and really helpful friendly staff.

Date of stay: July 2024
Trip type: Travelled with family
Thank NZL-WR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rodrigo M, Guest Services / Front Office at King And Queen Hotel Suites, responded to this reviewResponded 29 July 2024

Thank you for your review! We are so pleased that you enjoyed your stay with us and found the location and room to your liking. We look forward to seeing you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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