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Lynne R
Whangamata, New Zealand

A perfect Hotel to reflect the art of New Plymouth

5.0 of 5 bubblesReviewed 28 Aug 2023
A return visit for us and it was as good as ever. The rooms and suites are tastefully designed with great contemporary art in a perfect location in the inner city across from the excellent Govett Brewster art gallery and Len Lye Centre, with excellent dining options right on the doorstep. We love Queen Victoria suite. Daniel has to be one of the best hotel managers ever!
We loved that after a day's long drive, we could order wine and pizza, delivered to our suite from the adjoining Snug restaurant/bar options.
Date of stay: July 2023
Room Tip: Definitely recommend all dining and bar options on Snug and also followed Daniels recommendation...
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Rodrigo M, Guest Services / Front Office at King And Queen Hotel Suites, responded to this review
Responded 8 Sept 2023
Hi lynner842

Thank you for your gret review! Thank you for appreciating all that we offer. It is great to hear that not only the comfortable room and the location of our hotel but also our team could contribute to your satisfaction. I will make sure that Daniel receives the "Best Manager Award" this year. We are constantly aiming for making each stay special for all our guests. Thank you again for your kind words. We look forward to welcoming you back to us.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (561)
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All reviews anniversary suite across the road len lye centre restaurants and bars coastal walkway comfortable bed new zealand highly recommend this hotel sea view the location is perfect an upgrade stayed for one night daniel wing ozone gallery plymouth
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Reviewed 28 August 2023

Friendly service and a clean comfortable room. A place to which I will certainly return. The neighboring food hall is useful, and it's also just over the road from the Monica cafe at the Govett-Brewster Art Gallery/Len Lye Centre, an interesting place to visit.

Date of stay: August 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank DayTrip15326362153
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rodrigo M, Guest Services / Front Office at King And Queen Hotel Suites, responded to this reviewResponded 9 September 2023

Hi DayTrip15326362153

Thank you for your great review! We are delighted to hear that you enjoyed your comfortable room and service along with our ideal location only a stone's throw away from some of New Plymouth's best hospitality places and attractions.
We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2023

Amazing location - so close to everything. Great service and loved the little booklet you get with all the added discounts. We used it heaps - for the complimentary bubbles, desserts at Social Kitchen and the 2 for one for the gallery across the road. Great touch was the complimentary sweets at reception at night time. Couldn't fault it ! Will come back again and explore the rest of New Plymouth.

Date of stay: July 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Amartin41
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rodrigo M, Guest Services / Front Office at King And Queen Hotel Suites, responded to this reviewResponded 9 September 2023

Hi Amartin41

Thank you so much for your wonderful review - I'm so glad to read that everything was so much to your liking including all the little touches. The sweets are very popular after a great dinner at the marvellous restaurants around the hotel. Until next time !

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2023

Loved all the extra touches that came with King and Queen ...the voucher book and complimentary bubbles. Great central location. Close to all amenities. The staff were friendly and provided a great service. Nice rooms.

Date of stay: July 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Discover12422609415
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rodrigo M, Guest Services / Front Office at King And Queen Hotel Suites, responded to this reviewResponded 9 September 2023

Hi Discover12422609415

We really appreciate your comments regarding your stay at our hotel and its central location. It is always a pleasure to receive positive feedback about our staff as well. We look forward to welcoming you back to our hotel in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2023

The bed was SO comfortable!! Perfect location too, only 1 minute walk to either the city centre or the coastal walkway, could not ask for a better spot. After check out we were given the OK to leave our car in the car park while we explored this gorgeous little city with so much to offer. We also really appreciated the complementary glass of prosecco and the little discount book the hotel provided, which we used for a free dessert and a free donut at venues nearby. All in all, absolutely amazing value for money, and really lovely, friendly people on reception. Will definitely visit again and thoroughly recommend this hotel for a perfect New Plymouth experience.

Date of stay: August 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Karen T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rodrigo M, Guest Services / Front Office at King And Queen Hotel Suites, responded to this reviewResponded 9 September 2023

Hi Karen
Thank you for your lovely review! . It is always a pleasure to receive positive feedback about the hotel, its location, amenities and our team - I will be sure to share your comments with them. We look forward to welcoming you back to our hotel in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2023

Absolutely beautiful room. Everything was pristine and we were surprised with a lovely upgrade. Staff were so welcoming, friendly and helpful. Highly recommended and we’ll definitely be back to stay again

Date of stay: August 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Trek33273047602
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aileen Roepcke, Guest Services / Front Office at King And Queen Hotel Suites, responded to this reviewResponded 26 August 2023

Thank you so much for taking the time to review our hotel! Whenever we can we offer complimentary upgrades so our guests get to enjoy the best of our hotel. The team and I are thrilled with your comments. Hope to see you again in the future.
Rodrigo Martins - Front Desk Manager

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