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Mike S
Whangarei, New Zealand

Good sized room. Great pool

4.0 of 5 bubblesReviewed 23 Mar 2018via mobile
Really impressed with the size of the room we booked for 1 night. It was very clean & the kids loved the spa bath. Good water pressure for the shower. The bed could have been more comfortable but we were only there for one night so not too worried about that.
The heated swimming pool & spa pool in was a hit for both the whole family.
We'll stay there again when visiting New Plymouth.
Date of stay: March 2018
Trip type: Travelled with family
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Reviews (136)
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Reviewed 31 January 2018

Me and my family stayed there for a night last week and here's some opinions and experiences I have about this place:

Pros:
1. Location location location!. At the main road so it is super easy to find. 24hrs McDonald, supermarket, gas stations just across the road. You could find something to eat no matter when.
2. Very friendly staffs
3. Free unlimited WiFi

Cons:
1. Property is bit old. Definitely needs attention. Shower head fell off, so was the bar of towel holder. No air conditioning but electric fan only so my family could hardly sleep while the room temperature was so high. The main sliding door might need some WD40 as it made squeaky noise when open.
2. One of the main reasons I booked this was because they have a bath so that I could give my 1-year-old a bath after daytime activities. Yes they have that in the toilet but it was a bit misleading while the bath is only the bottom part of the small shower box with a higher side wall. My 1-year-old? Yes. An fully grown adult try to get in? No way.
3. I wish they could extend the open time of their swimming pool and spa. I was thinking to use it at about 11pm after all activities then realized they closed at 9pm.
4. That was the first time an insect (I believe it was an ant) got into my ear while I was sleeping while staying here. It scared me heaps as it made a lot of noise and some itchy feeling inside my ear. Luckily I finally got that out of my ear by jumping around and shaking my head. This might not totally be this motel's fault as I saw ant everywhere in New Plymouth but I think this part of the hygienes in the room could still be improve a little bit because I saw some ant walking around on the chair during the day time already.

Conclusion: I could go back there again only if the price is cheaper and/or other places are fully booked.

Date of stay: January 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank tokutoshi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 January 2018 via mobile

Stayed here at the end of December and although a little dated this motel is spotless and clean. The lady at a Reception was just so knowledgeable and helpful. We extended our stay another couple of days So recommend to anyone wishing good priced accomodation
. Pool was great. Unit was quiet

Date of stay: December 2017
Trip type: Travelled with family
1  Thank Su M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ambercourt, Manager at Amber Court Motel, responded to this reviewResponded 6 January 2018

Thank you for staying with us and taking the time to write a review. We appreciate you feedback and look forward to welcoming you back to Amber Court Motel. Kind regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 December 2017

We booked this motel because the pictures implied there was a sea view from the property. This was definitely not the case. The motel itself was reasonably spacious,but smelt musty and unused. It was very dated, and the ants in the kitchen were a problem. There was a can of fly spray but it was empty! The traffic noise was bad. Best advice if you have to stay there, don’t pick a Saturday. The boy racers don’t give it a rest.

Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Service
1  Thank Sue P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ambercourt, Manager at Amber Court Motel, responded to this reviewResponded 25 December 2017

Thank you for your feedback. I'm unsure of what images you saw as non of our images show sea views. We have recently embarked on a programme for ant eradication, but this is an ongoing issue. We trust you have a wonderful Christmas and apologies for the disappointment.

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Reviewed 22 November 2017

Our 1 bedroom unit was clean and spacious, shower good with clean towels daily if required. A heated swimming pool and spa available for use. Friendly hosts. Parking good very handy to supermarket and an easy walk to town. Free wifi was a bit slow at times.

Date of stay: November 2017
Trip type: Travelled as a couple
Thank ChristineW10
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ambercourt, Manager at Amber Court Motel, responded to this reviewResponded 3 December 2017

Many thanks for your feedback

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Reviewed 18 November 2017

A group of 35 of us spent 2 nights at this motel and not one dissatisfied customer! The rooms are well-appointed and very comfortable, fully self-catering with free wifi and plenty of TV channels. Friendly, welcoming proprietors. Breakfast available if you order it the night before.- but McDonalds is just a short walk away, and it's near to most of the amenities. There's even a water filter in reception for guests to help themselves (the local tap water has a slightly unpleasant taste). There is a pool but we didn't visit it. Our room was one of the nearest to the street, but it was surprisingly quiet. We'll stay there again when we're in town.

Room tip: If you have difficulty with stairs, ask for a downstairs room.
Date of stay: November 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
2  Thank Anne D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ambercourt, Manager at Amber Court Motel, responded to this reviewResponded 3 December 2017

Lovely to hear your feedback, many thanks

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