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Colin C
Wellington, Wellington, New Zealand

Excellent 10/10

5.0 of 5 bubblesReviewed 5 weeks ago
Stayed here for one night for a wedding, I used to stay here regularly through work but hadn't been here for around 10 years, the place was great then and is still great now, room was clean and modern, the breakfast buffet was great with a selection of cooked food or cereals & fruit etc, the staff are great, no complaints here. 10/10
Date of stay: April 2024
Trip type: Travelled solo
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Peter Tennent, Owner at The Devon Hotel & Conference Center, responded to this review
Responded 4 weeks ago
Thanks for joining us again Colin, We appreciate your support. We'd love to welcome you back soon.....let's not wait another 10 years. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 24 March 2024 via mobile

We arrived early on the Friday and our rooms were ready and waiting. Fantastic after a 6 hour trip. Booked two rooms for a family of four which wasn’t necessary as we could have fitted in one. However both rooms had different bathrooms and offerings. The one my daughter and I shared had an upgraded bathroom and coffee pod machine whilst the other room had a daggy shower and no coffee machine. That afternoon we wanted a swim and I had to ask the reception staff for the pool to be cleaned as it was murky and filthy. A quick scoop didn’t make much of a difference. On Friday the spa worked and was lovely and warm, and after a 6 hour walk on the Saturday all we wanted was a spa but the pool was cold? That was very disappointing. Pool towels could do with an upgrade too. Biggest criticism is the rooms are not sound proof.

Date of stay: March 2024
Trip type: Travelled with family
Thank virtue162016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter Tennent, Owner at The Devon Hotel & Conference Center, responded to this reviewResponded 26 March 2024

Congratulations on completing the Oxfam Trailwalker - well done!
Yes, we upgraded one of your rooms reserved to facilitate an early check in and to keep you close.
Be assured our pool and spa are cleaned and monitored. Yes, a huge crowd hit the spa on Saturday and it was refilled - it can take over an hour to reach its 40 degrees again. I'm so sorry you struck it in the interim.
Yes, you got free access to all the pools/spas at the NP Aquatic Centre, but much more relaxing here on the property.
Kind regards,
Peter Tennent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2024 via mobile

Always amazing! The rooms are lovely, and the bedding is so comfy ! I always look forward to staying here. The staff are great and this time we ate dinner twice at Marbles buffet. Excellent food and multiple choices of cuisine. Also the dessert area is fabulous every night !
Very good value all around for rooms and restaurant.
You can even do your laundry while kids can enjoy the pool and hot tub area.
A must in New Plymouth !

Date of stay: March 2024
Trip type: Travelled with friends
Thank karenron2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter Tennent, Owner at The Devon Hotel & Conference Center, responded to this reviewResponded 14 March 2024

Thanks for joining us Karen & Ron, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

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Reviewed 3 March 2024

From the time I checked in to checkout every staff member was courteous and helpful. The owner took time to meet me which was a lovely treat. The breakfast was one of the best. The room was clean and the bed most comfortable. Felt very much at home.

Date of stay: February 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Liselotte M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter Tennent, Owner at The Devon Hotel & Conference Center, responded to this reviewResponded 4 March 2024

Thanks for joining us, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2024

The towels were thread bare, no hand soaps supplied until we asked for some. The room was incredibly small the old saying no room to swing a cat.
Friends were staying and their room was bigger than ours for the same money.
Had to turn the fridge off at night because of the motor running quite loud.
Definitely not recommended.

Room tip: Check the place beforehand. But then they take the money on your cc the day before so you would have trouble getting it back.
Date of stay: January 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
1  Thank Marie B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter Tennent, Owner at The Devon Hotel & Conference Center, responded to this reviewResponded 28 February 2024

Hi Birdy 6464,
Ouch!
We are focused on ensuring every guest that joins us has the best of experiences. I'm so sorry that did not happen for you.
Kind regards,
Peter Tennent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2024

We had a great experience over Americana weekend with great service, reasonable prices and an overall great experience. They re-opened the bar at 11pm for a nightcap, serviced our room every day, everyone had a smile and to top it off they rang soon after we left to say they had found a set of ear pods- now that just doesn’t happen these days!

Date of stay: January 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Donna_Luey_B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter Tennent, Owner at The Devon Hotel & Conference Center, responded to this reviewResponded 26 February 2024

Thanks for joining us Donna & Luey, We appreciate your support. Kind regards, Peter & Rosemary Tennent (and all The Devon Hotel crew)

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