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Melessa H
Matamata, New Zealand

Lovely central location with brand new facilities

5.0 of 5 bubblesReviewed 21 Apr 2024via mobile
Fabulous location right in CBD, could walk to Centre City shopping and restaurants/cafes. Good onsite parking. Beautiful room with all new facilities, balcony to take in the city atmosphere. Also hop skip & jump to Coastal Walkway for a stroll.
Would recommend and stay again.
Date of stay: April 2024
Trip type: Travelled as a couple
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1 - 6 of 82 reviews
Reviewed 20 December 2023 via mobile

This hotel is in a great location in the centre of the town centre. It is in close proximity to many restaurants. The checkin and checkout processes were quick and hassle free. Staff were friendly and the room was quite large and clean.

The bed and pillows were very comfortable. A great value stay!

Date of stay: December 2023
Trip type: Travelled as a couple
Thank Adrian632
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 October 2023

A great overnight stay. The room was large and in great condition. There is a shopping mall across the road, with easy access to stores and restaurants. Easy and convenient parking. Can’t wait to return.

Date of stay: October 2023
    • Value
    • Sleep Quality
    • Service
Thank TimJewel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 October 2022 via mobile

A very pleasant 3 nights. Very roomy hotel,in pristine condition.In walking distance of main shopping mall an numerous restaurants.impossible to find any faults. Will definitely be 1st choice when we return to New Plymouth. The staff were unobtrusive but very helpful if required. Easy and convenient parking.

Room tip: Prepare for a enjoyable stay.
Date of stay: October 2022
Trip type: Travelled as a couple
Thank petere508
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa Anslow, General Manager at The Metrotel Motel, responded to this reviewResponded 10 October 2022

Dear Peter, thank-you for leaving us such a wonderful review. We are thrilled that you loved your experience at our motel, and enjoyed what New Plymouth has to offer.
Our staff will definitely be happy to read what you have written. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We look forward to seeing you again in the near future.

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Reviewed 19 September 2022 via mobile

Outstanding hotel. Very light spacious rooms. Very clean and tidy. Modern room big bathroom, sliding doors to balcony. Good heating and good views. Walking distance to many hotels and restaurants. Breakfast at crowded house was outstanding by the way.
Good parking.
We will be back

Date of stay: September 2022
Trip type: Travelled with friends
Thank Geridog1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa Anslow, General Manager at The Metrotel Motel, responded to this reviewResponded 30 September 2022

Hi Geridog1, Thank you so much for leaving us such a wonderful review. We are delighted that you loved your stay at our motel and beautiful region. Our staff will be happy to read what you wrote. We put customer service as our main priority and we look forward to welcoming you again in the near future.

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Reviewed 14 January 2022 via mobile

We recently stayed here for a weekend away. From the moment that we booked, the service was exceptional. A personalised email shortly following our booking set the tone, where nothing is a problem for the staff at this hotel. They were so welcoming and went out of their way to make sure that we enjoyed our weekend in their beautiful city. The facilities are modern and sparkly clean, with the beds among the most comfortable that I have experienced in a hotel. The central location is fantastic, we walked everywhere and didn’t hop in the car again until we left. The free onsite car parking is the icing on the cake. We will definitely be back!

Date of stay: January 2022
Trip type: Travelled with friends
Thank townie2001
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rajeev Dahiya, General Manager at The Metrotel Motel, responded to this reviewResponded 17 January 2022

Wow Townie, This review made our day! We are thrilled that you loved your experience at the motel and look forward to welcoming you back soon.

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