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17 - 22 of 778 reviews
Reviewed 22 May 2022

The staff were really nice and the breakfast is delicious i loved the pancakes and how they are made in front of you. The rooms are actually spacious and the pool wasn't cold at all the spa was hot...

Date of stay: May 2022
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Thank Jetpark121
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jet Park Hotels, Guest Services / Front Office at Jet Park Hotel Rotorua, responded to this reviewResponded 4 weeks ago

Kia Ora Jetpark121,

Thank you for your fantastic review. I am very happy to hear that you were very well looked after by our awesome staff members and you had a comfortable stay during your visit. I am glad to know that you loved our pancakes which are made in front of you. It was an absolute pleasure having you stay with us and we are grateful for the positive feedback. Your kind words will be passed on to the team. We look forward to welcoming you back in the future.

Kind Regards,

Bhavya Sharma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2022

We where passing tru, stayed overnight had had a pleasant stay. We got an upgrade room with bath, super!
Front desk was verry friendly and helpfull with giving tips. Breakfast was oke but wouldnt do it again to be honest.

Date of stay: May 2022
    • Value
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Review collected in partnership with this hotel
Thank Mike R
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jet Park Hotels, Guest Services / Front Office at Jet Park Hotel Rotorua, responded to this reviewResponded 4 weeks ago

Kia Ora Mike,

Thank you for your review. I am very happy to hear that you were very well looked after by our awesome staff members and you had a comfortable stay during your visit. It was an absolute pleasure having you stay with us and we are grateful for the positive feedback. Your kind words will be passed on to the team. I have noted your comments regarding the continental breakfast buffet offerings and would like to know more in depth that where we lacked to meet your expectations so that we can improve for future. We look forward to welcoming you back in the future.

Kind Regards,

Bhavya Sharma

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Reviewed 16 May 2022

The location is nice and central. The pet pamper package means I was able to bring my two dogs with me which was great. They had a good time as well. The service was good from the staff and the rooms are comfortable.

Date of stay: May 2022
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    • Location
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Review collected in partnership with this hotel
Thank hanslogo79
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jet Park Hotels, Guest Services / Front Office at Jet Park Hotel Rotorua, responded to this reviewResponded 16 May 2022

Kia Ora Hanslogo79,

Thank you for your email, it is extremely pleasing to see how great your experience was whilst staying with us. I am also glad to know that you appreciate the Pet Friendly Package we provided you during your stay. We thoroughly enjoyed having you stay with us and look forward to your next visit. See you next time!

Kind Regards,

Bhavya Sharma

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Reviewed 14 May 2022

The room was very comfortable and had all the facilities that you need. Fast WiFi. Very handy location. The pool and spa aren’t that great but we were too busy with tourist activities to use them anyway. Good continental breakfast. Friendly and helpful staff.

Date of stay: May 2022
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank Serena-Belle
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jet Park Hotels, Guest Services / Front Office at Jet Park Hotel Rotorua, responded to this reviewResponded 16 May 2022

Kia Ora Serena-Belle,

Thank you for your fantastic review. I am very happy to hear that you were very well looked after by our awesome staff members and you had a comfortable stay during your visit. It was an absolute pleasure having you stay with us and we are grateful for the positive feedback. Your kind words will be passed on to the team. I have noted your comments regarding the pool and spa and would like to know more in depth that where we lacked to meet your expectations so that we can improve for future. We look forward to welcoming you back in the future.

Kind Regards,

Bhavya Sharma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2022

Staff very pleasant, and helpful with interesting things to do in the area, and did not invade privacy
Would recommend to anyone if needed to go back to Rotorua would definitely stay there
Bed very clean and comfortable

Date of stay: May 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mugil2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Jet Park Hotels, Guest Services / Front Office at Jet Park Hotel Rotorua, responded to this reviewResponded 11 May 2022

Kia Ora Mugil2022,

Thank you for your fantastic review. I am very happy to hear that you were very well looked after by our awesome staff members and you had a comfortable stay during your visit. It was an absolute pleasure having you stay with us and we are grateful for the positive feedback. Your kind words will be passed on to the team. We look forward to welcoming you back in the future.

Kind Regards,

Bhavya Sharma

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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