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Emerald Spa Motor Inn
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Reviews (546)
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All reviewswelcome basketheat pumpgreat place to stayone bedroom unitsky tvfree wifion arrivalfresh milkwould definitely stay here againexcellent motellocal attractionsfenton streetheated swimming poolair conditioningenjoyed our stayexcellent staygreat facilities
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49 - 54 of 546 reviews
Reviewed 12 February 2018

Overall a nice place with the exception of the ant problem in the kitchen and bathroom area. Unfortunately our breakfast food was inundated with ants and had to be thrown . Good location and clean bedding.

Stayed: February 2018, travelled with family
Review collected in partnership with this hotel
Thank jeramie319
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateandRichardBoyd, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 14 February 2018

OMG..apologies Jeramie, I wished you had told me of your breakfast dilemma. Please accept my apologies sincerely. Ants aree rampant in Rotorua, even the pest control cant keep up. Certainly taking this on board. If you are ever this way again, please make yourself known to me- thankyou for the review.-Judith

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2018

Very nice room, great spa and shower. Quiet location and still not far away from town. There was no pot & pans so cooking was limited to the microwave and toaster which was ok. Fantastic bed, we slept as kings.

Stayed: February 2018, travelled as a couple
Review collected in partnership with this hotel
Thank rita_vanderwegen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateandRichardBoyd, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 10 February 2018

wow, thank you so much for the review, yes our executive rooms only allow for "instant" cooking, if cooking facilities are required please let us know during the booking process. Enjoy the rest of your journey, hoping you are still enjoying yourselves-Judith

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Reviewed 6 February 2018 via mobile

We stayed for 2 nights and enjoyed our stay. There was a spa pool in the room and also a big flatscreen TV that we used to watch some shows at night. Inside our room we could barely smell the sulphur but outside it was everywhere and quite strong.
We had a kitchenette, microwave, coffe plunger, fridge and all other needed cuttlery. A/C was great, although a bit noisy.

Stayed: February 2018, travelled as a couple
Thank Arash V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateandRichardBoyd, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 7 February 2018

Thank you so much for the review, so glad you stayed with us and enjoyed your stay, so helpful. Will check out the aircon today._Judith

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Reviewed 6 February 2018 via mobile

Spent two nights here recently. Very clean room and very comfy bed. Didn’t care for the assigned Room 12 as the front door and the stairs to the second level were a few feet from each other. Was able to switch to Room 11 which got rid of the stair traffic but still had headlights a few feet from our bed.

Stayed: February 2018, travelled as a couple
Thank FurtherOnUpTheRoad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateandRichardBoyd, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 7 February 2018

Thank you fopr your review, most of the motel industry is in this predicament unfortunately. Downstairs rooms with car parking out side, however good to know information for the next guest.Thank you for staying with us, enjoy the rest of your journey-Judith

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Reviewed 5 February 2018

Was a beautiful suite - very clean and spacious! Thoroughly enjoyed our time here. The staff were friendly and helpful too. Cleaners efficient and polite. Location is nice and central to town. Would definitely return.

Stayed: January 2018, travelled as a couple
Review collected in partnership with this hotel
Thank J9566KLrebeccap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateandRichardBoyd, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 6 February 2018

Thank you so much for your review-Our housekeepers will be pleased to read this. Look forward to a return trip-Judith

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