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All reviews welcome basket heat pump great place to stay the sofa bed one bedroom unit sky tv on arrival free wifi would definitely stay here again fresh milk excellent motel local attractions fenton street heated swimming pool air conditioning enjoyed our stay excellent stay
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101 - 106 of 588 reviews
Reviewed 28 January 2018 via mobile

Stayed for one night only here , I can say without a doubt it’s the cleanest hotel I have stayed in , immaculate, everything worked , sky , aircon , comfortable King size bed , we were I a Executive Studio , spa bath was good also , a bit pricey but we were in the middle of the high season , close to all amenities, I would recommend here .

Date of stay: January 2018
Trip type: Travelled as a couple
Thank homechushi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateandRichardBoyd, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 30 January 2018

Thank you so much for the review. Really glad you enjoyed your stay and we were able to meet your needs. Take care and enjoy the rest of your year-Judith

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Reviewed 28 January 2018 via mobile

Stayed one night had a loverly room with a large spa bath new rooms with modern decor couldn't fault it. Although it says free WiFi we were not given a code or anything at checking in and found the reception closed at 9 so unable to use this service. Other than this a great visit

Date of stay: January 2018
Trip type: Travelled on business
Thank libsterh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateandRichardBoyd, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 29 January 2018

Apologies, wifi code is always given however we slipped up with you so I cant apologise enough. Thank you for staying with us and I do hope you have a lovely 2018-Judith

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Reviewed 27 January 2018 via mobile

This was my first time staying in a motel so it was a new experience for me! The staff were very friendly and the place was clean and tidy. Overall it was a lovely experience however the sulphur smell in the town was quite shocking and definitely was a negative point of staying in Rotoroa. It's not the motel' s fault but something you should be aware of when visiting the town.

Date of stay: January 2018
Trip type: Travelled as a couple
1  Thank AnonMcG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateandRichardBoyd, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 29 January 2018

hahahahhahaah, thank you for the review. Yes Sulphur is the "memory" for Rotorua.it isnt nice, but we do become used to it.
The tourist attractions outweigh the smell, and when you realise what Rotorua is all about the smell will be minimal. Thank you for enjoying your stay and New Zealand-Take care-Judith

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Reviewed 26 January 2018

This is a great option for business travellers - decent sized rooms, good wifi, and you can order a continental breakfast. It's also close enough to town that you can walk there and back. I booked 10 rooms for a meeting and all my colleagues were happy with their stay.

Date of stay: October 2017
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank Rick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateandRichardBoyd, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 27 January 2018

Thanks so much..hope you will consider us again. -Judith

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Reviewed 25 January 2018

Good size room with all the amenities you need. Staff were really helpful when we requested an upper level room as there no vacancy and they sorted it for us, thanks! Although we didn't take the bikes on this trip there are good bike wash facilities too.Will stay here again.

Date of stay: January 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Brady G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateandRichardBoyd, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 26 January 2018

Thank you for your review. Glad we were able to assist, and we also have a lock up for the mountain bikes too-Judith

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