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All reviews welcome basket heat pump great place to stay free wifi the sofa bed on arrival fresh milk sky tv fenton street heated swimming pool would definitely stay here again local attractions excellent motel air conditioning enjoyed our stay excellent stay two nights
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Reviewed 20 December 2017

We had looked at a lot of tired, crummy-looking, overpriced rooms, when we happened to find the Emerald Spa Motor Inn. The managers were so accommodating to us. We always look at a room before we rent it, to make sure it is up to “snuff”. Their rooms are beautiful and super clean! The pool was sparkling, and warm. We stayed 2 nights on our way south, and another on our way to Aukland. I have told friends who will be traveling there, about the property.

Room Tip: Always look at the room before you take it!
Stayed: December 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Judith E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmeraldSpa, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 21 December 2017

Thank you for the review..we loved having you both here. Hope all was well on your return flight home. Looking forward to meeting your friends in the new year. Happy New Year and a very merry Christmas.-Judith

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Reviewed 19 December 2017

The Best one I stayed in Rotorua, very very nice owner, super clear and comfortable room, big private spa pool in the bathroom can fit 4 of us ( me and my partner , 8yrs n 4yrs boys )
The only choice for me in the future when I travel rotorua again.

Stayed: December 2017, travelled with family
Review collected in partnership with this hotel
Thank tiffany_heiman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmeraldSpa, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 20 December 2017

Hi Tiffany-Thank you so much for your review. Really appreciate this so much. Merry Christmas and a very happy new year. - Judith

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Reviewed 15 December 2017

Paid for the room the day before and was offered an upgrade(rooms with a spa) at no extra cost. They also allowed me an early check in to suite my schedule. Thank you:)
Gave me everything I needed with a smile and more.

  • Stayed: December 2017, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank MaraeaT7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateandRichardBoyd, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 17 December 2017

Thank you for staying with us. Glad you enjoyed your stay. Merry christmas and a very happy new year-Judith

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Reviewed 14 December 2017 via mobile

One of many motels in town. A bit impersonal as such, but clean and comfy rooms and friendly staff. Note that not very unit has a spa pool, in case you’re taking this into account when deciding where to stay.

Stayed: December 2017, travelled as a couple
Thank Patrick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateandRichardBoyd, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 17 December 2017

Thank you so much for your review. We treat every guest as family and want to ensure they have a comfy stay. There are 2 units that do not have a spa in, and the price reflects this. Merry christmas and happy New Year-Judith

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Reviewed 13 December 2017

Very friendly and helpful staff. Room was nice and clean, well laid out and had good facilities. Shower and spa tup in the bathroom were excellent. Rooms were nicely air conditioned and quiet despite being on a main drag.

Stayed: December 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Kai C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateandRichardBoyd, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 17 December 2017

Thank you for the review- Merry Christmas and a very Happy New Year, hope it allows more travel for you-Judith

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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