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All reviews welcome basket heat pump great place to stay the sofa bed one bedroom unit sky tv on arrival free wifi would definitely stay here again fresh milk excellent motel local attractions fenton street heated swimming pool air conditioning enjoyed our stay excellent stay
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Reviewed 19 December 2017

The Best one I stayed in Rotorua, very very nice owner, super clear and comfortable room, big private spa pool in the bathroom can fit 4 of us ( me and my partner , 8yrs n 4yrs boys )
The only choice for me in the future when I travel rotorua again.

Date of stay: December 2017
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank tiffany_heiman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmeraldSpa, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 20 December 2017

Hi Tiffany-Thank you so much for your review. Really appreciate this so much. Merry Christmas and a very happy new year. - Judith

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Reviewed 15 December 2017

Paid for the room the day before and was offered an upgrade(rooms with a spa) at no extra cost. They also allowed me an early check in to suite my schedule. Thank you:)
Gave me everything I needed with a smile and more.

Date of stay: December 2017
  • Trip type: Travelled solo
    • Value
    • Sleep Quality
    • Service
Thank MaraeaT7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateandRichardBoyd, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 17 December 2017

Thank you for staying with us. Glad you enjoyed your stay. Merry christmas and a very happy new year-Judith

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Reviewed 14 December 2017 via mobile

One of many motels in town. A bit impersonal as such, but clean and comfy rooms and friendly staff. Note that not very unit has a spa pool, in case you’re taking this into account when deciding where to stay.

Date of stay: December 2017
Trip type: Travelled as a couple
Thank verbijsterd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateandRichardBoyd, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 17 December 2017

Thank you so much for your review. We treat every guest as family and want to ensure they have a comfy stay. There are 2 units that do not have a spa in, and the price reflects this. Merry christmas and happy New Year-Judith

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Reviewed 13 December 2017

Very friendly and helpful staff. Room was nice and clean, well laid out and had good facilities. Shower and spa tup in the bathroom were excellent. Rooms were nicely air conditioned and quiet despite being on a main drag.

Date of stay: December 2017
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Kai C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateandRichardBoyd, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 17 December 2017

Thank you for the review- Merry Christmas and a very Happy New Year, hope it allows more travel for you-Judith

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Reviewed 13 December 2017

Thank you so much for a wonderful stay. The motel room was lovely and clean and comfortable. We ordered breakfast for the next morning and highly recommend this. The staff were very friendly and really made you feel welcome.

Date of stay: December 2017
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank piggys10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KateandRichardBoyd, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 17 December 2017

Thank you so much...look forward to a return visit. Merry Christmas and Happy 2018-Judith

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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