We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Wai Ora Lakeside Spa Resort(Rotorua)(Great Value!)
US$135
US$108
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Free cancellation until 27/07
Book now, pay at stay
US$126
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
Free cancellation until 25/07
Book now, pay at stay
US$115
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Prince's Gate Hotel(Rotorua)(Great Value!)
US$67
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 12% below average rates

The price you found is 12% lower than this hotel's average rate of US$76/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Aura Accommodation(Rotorua)(Great Value!)
US$93
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Best Western Braeside Rotorua(Rotorua)(Great Value!)
US$88
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$137
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Cleveland Thermal Motel(Rotorua)(Great Value!)
Free cancellation until 21/07
US$94
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Sport of Kings Motel(Rotorua)(Great Value!)
US$108
US$102
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Holiday Inn Rotorua(Rotorua)(Great Value!)
US$70
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (550)
Filter reviews
550 results
Traveller rating
357
139
37
6
11
Traveller type
Time of year
LanguageAll languages
More languages
357
139
37
6
11
Show reviews that mention
All reviewswelcome basketheat pumpgreat place to stayone bedroom uniton arrivalsky tvfree wififresh milkexcellent motelwould definitely stay here againlocal attractionsfenton streetheated swimming poolair conditioningbed was comfortableenjoyed our stayexcellent stay
Filter
Updating list...
123 - 128 of 550 reviews
Reviewed 14 August 2017

Can't fault it. Will definitely be back. Two bedroom unit, lounge, lovely big spa. comfortable, clean, spacious. Close to everything with zero road noise. Managers were lovely. Honestly cannot fault this lovely motel

Room Tip: Room 20 is perfect for two couples
Stayed: August 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Erin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShelleyTim, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 15 August 2017

Thank you for the kind words, and we can't wait to see you on your next visit.

We really are fortunate to have a lovely motel to share with people, and it is nice and close to the majority of attractions in our beautiful city.

We are happy that you enjoyed yourselves, and we look forward to hosting you again.

Tim & Shelley

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2017 via mobile

Had a 1 night stay in the honey moon suite room 18, the staff was friendly and helpful and I would definitely recommend this place for anyone looking at getting away for the weekend to relax. Only down flaw but wasn't really a hassle is that we were smokers and had to walk all the way down stairs. Can't wait to come back again! Thank you.

Stayed: August 2017, travelled as a couple
Thank michaela t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShelleyTim, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 15 August 2017

Thank you for your review.

The romance package sure has been a massive hit, and we are so happy that you and your partner enjoyed yourselves so much!

Keep a close eye out on our facebook page as we have a few more treats in the pipelines.

We look forward to your next visit :)

Tim & Shelley

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2017

Lovely, welcoming, helpful and accommodating hosts. The room/facilities were perfect for our overnight getaway and the room was clean and tidy. We will be staying again! I highly recommend the Emerald Spa Motor Inn �

Stayed: August 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Tarn_Allwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShelleyTim, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 15 August 2017

Thank Tarn!

It was great having you stay with us, and we are so happy you had a great time while here.

The whole team here takes great pride in our product and making sure that we help you create long lasting memories, and we are so happy we helped you to create some good ones!

We look forward to your next stay!

Tim & Shelley

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2017

Pros: Good location on Fenton, walk in 15 minutes to supermarket, restaurants and CBD. Unit was clean and inviting, we were in #28 which had advantage of a balcony overlooking the smallish heated pool. Good standard of utensils in the kitchenette. The cleaning person was wonderful and obviously takes pride in her work, sorry can't remember your name. There is ample off street parking free of charge.
Cons: No windows or air in the 2nd bedroom. Kitchenette is small with not enough storage or bench space for a family to comfortably self cater.
General: Reception on arrival and departure was matter of fact but not welcoming or grateful. A smile goes a long way, Bathrobes are on request with a lecture on how families (of which we are) tend to ruin them. You cannot use them to go to the pool even though it's winter. Despite this we enjoyed our 3 night getaway and would probably stay at Emerald again because of its cleanliness and location.

Room Tip: #28 is the only room with a private balcony making it nice and light. I was told all 2 bedroom units are on the upper floor so anyone with a mobility problem has to be able to climb stairs.
Stayed: July 2017, travelled with family
Review collected in partnership with this hotel
Thank Retirees2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShelleyTim, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 15 August 2017

Thank you for the review.

Location for us is extremely important. Being a close 15 minute walk from town, and a lot of the attractions (Te Puia, Whakarewarewa, Redwood forest to name a few) makes us very popular with a lot of guests.

Our team here at the Emerald Spa pride ourselves on having a great product - excellent housekeeping, maintenance and fantastic customer service, and we are sorry that we did not hit the mark on this occasion. Rest assured we will look into why we dropped the ball here. We have passed your appreciation onto Les who was the housekeeper who serviced your room during your stay.

Yes, our robes are on request. A quick call to reception and we can deliver these to the room.

Again, thank you for the review. Next time you and your wife stay, we will make sure that we get you on the ground floor.

Tim & Shelley

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2017

Unit very warm and lovely to have a huge spa bath that was a wonderful surprise especially in Rotorua during winter. Would be better if there was a window in the spa/bathroom. Overall the beds and unit was very comfortable. Hosts are great.

Stayed: July 2017, travelled with family
Review collected in partnership with this hotel
Thank 883tania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShelleyTim, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 15 August 2017

Thank you for your review.

The spa baths sure are a hit, especially after being out and about exploring our lovely region during the cold months.

We are sorry but some of our units do not have windows in the bathrooms as we share a wall with the motel next door to us.

We do get a lot off feedback about the king sized beds in all of our units being comfortable, and we are glad that you had a nice relaxing time while here.

Next time you stay with us, we can arrange to have you on the sunnier side of the motel with a window in the bathroom.

Tim & Shelley

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews