Name: Amazing
Item: Emerald Spa Motor Inn
Rating: 5

Address: 286 Fenton Street, Rotorua 3010, New Zealand

Phone Number:

Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua

Amenities:

Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access

Hotel Style:

#9 Romantic Hotel in Rotorua

#10 Luxury Hotel in Rotorua

#11 Business Hotel in Rotorua

#11 Family Hotel in Rotorua

Price Range: $123 - $259 (Based on Average Rates for a Standard Room)

Hotel Class:4 star — Emerald Spa Motor Inn 4*

Number of rooms: 29

Official Description (provided by the hotel):: One of Rotorua's newest 5 star Motels providing "luxury" accommodation with an outdoor heated swimming pool, BBQ facilities and small gym. 28 luxurious suites; studio, one and two bedroom all air-conditioned with large spas, 50+ Sky TV channels, Free WiFi, King size beds, hush glass and self catering kitchenettes. Ideal for families, couples and business travellers. Only 0.5 km from the excitement of the city, this 5-star motel has an excellent location for restaurants, golf course, racecourse, conference centre and thermal attractions. Offering superior services Emerald Spa Motor Inn is committed to ensuring that your stay is comfortable, relaxing and enjoyable. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia APAC, Wotif.com, TripOnline SA and lastminute.com.au so you can book your Emerald Spa Motor Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:: Emerald Hotel Rotorua

michaela t

Reviewed 13 August 2017 via mobile

Amazing

Had a 1 night stay in the honey moon suite room 18, the staff was friendly and helpful and I would definitely recommend this place for anyone looking at getting away for the weekend to relax. Only down flaw but wasn't really a hassle is that we were smokers and had to walk all the way down stairs. Can't wait to come back again! Thank you.

Ask a question about Emerald Spa Motor Inn

Thank michaela t

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Thank you for your review.

The romance package sure has been a massive hit, and we are so happy that you and your partner enjoyed yourselves so much!

Keep a close eye out on our facebook page as we have a few more treats in the pipelines.

We look forward to your next visit :)

Tim & Shelley

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Write a Review

Reviews (442)

19 - 23 of 442 reviews

Tarn_Allwood

Reviewed 12 August 2017

Great Place to Stay!

Lovely, welcoming, helpful and accommodating hosts. The room/facilities were perfect for our overnight getaway and the room was clean and tidy. We will be staying again! I highly recommend the Emerald Spa Motor Inn �

Review collected in partnership with this hotel

Ask Tarn_Allwood about Emerald Spa Motor Inn

Thank Tarn_Allwood

Thank Tarn!

It was great having you stay with us, and we are so happy you had a great time while here.

The whole team here takes great pride in our product and making sure that we help you create long lasting memories, and we are so happy we helped you to create some good ones!

We look forward to your next stay!

Tim & Shelley

Retirees2016

Auckland, New Zealand

133

Reviewed 8 August 2017

OK but!

Pros: Good location on Fenton, walk in 15 minutes to supermarket, restaurants and CBD. Unit was clean and inviting, we were in #28 which had advantage of a balcony overlooking the smallish heated pool. Good standard of utensils in the kitchenette. The cleaning person was wonderful and obviously takes pride in her work, sorry can't remember your name. There is ample off street parking free of charge.
Cons: No windows or air in the 2nd bedroom. Kitchenette is small with not enough storage or bench space for a family to comfortably self cater.
General: Reception on arrival and departure was matter of fact but not welcoming or grateful. A smile goes a long way, Bathrobes are on request with a lecture on how families (of which we are) tend to ruin them. You cannot use them to go to the pool even though it's winter. Despite this we enjoyed our 3 night getaway and would probably stay at Emerald again because of its cleanliness and location.

Room Tip: #28 is the only room with a private balcony making it nice and light. I was told all 2 bedroom units...

See more room tips

Ask Retirees2016 about Emerald Spa Motor Inn

Thank Retirees2016

Thank you for the review.

Location for us is extremely important. Being a close 15 minute walk from town, and a lot of the attractions (Te Puia, Whakarewarewa, Redwood forest to name a few) makes us very popular with a lot of guests.

Our team here at the Emerald Spa pride ourselves on having a great product - excellent housekeeping, maintenance and fantastic customer service, and we are sorry that we did not hit the mark on this occasion. Rest assured we will look into why we dropped the ball here. We have passed your appreciation onto Les who was the housekeeper who serviced your room during your stay.

Yes, our robes are on request. A quick call to reception and we can deliver these to the room.

Again, thank you for the review. Next time you and your wife stay, we will make sure that we get you on the ground floor.

Tim & Shelley

883tania

Great Hosts

Unit very warm and lovely to have a huge spa bath that was a wonderful surprise especially in Rotorua during winter. Would be better if there was a window in the spa/bathroom. Overall the beds and unit was very comfortable. Hosts are great.

Ask 883tania about Emerald Spa Motor Inn

Thank 883tania

Thank you for your review.

The spa baths sure are a hit, especially after being out and about exploring our lovely region during the cold months.

We are sorry but some of our units do not have windows in the bathrooms as we share a wall with the motel next door to us.

We do get a lot off feedback about the king sized beds in all of our units being comfortable, and we are glad that you had a nice relaxing time while here.

Next time you stay with us, we can arrange to have you on the sunnier side of the motel with a window in the bathroom.

Tim & Shelley

Y2811MZsarahc

Reviewed 7 August 2017

Would definitely return!!!!

The room was very clean - the staff extremely friendly and the corner spa bath in the room so you could relax and watch the TV while you soaked was the best!
Will definitely be back for another visit. Thanks for the hospitality.

Ask Y2811MZsarahc about Emerald Spa Motor Inn

Thank Y2811MZsarahc

Thank yo uso much for the review.

It is great to see that you enjoyed the Executive Spa room so much. We get a lot of great feedback about these rooms and that you can watch the TV while soaking in the bath.

We look forward to seeing you again on your next stay.

Tim & Shelley

1 …4 5 6 …89

1.3 km away Quest Rotorua Central #1 of 92 in Rotorua 721 reviews	1.2 km away Holiday Inn Rotorua #18 of 92 in Rotorua 868 reviews	0.3 km away Silver Fern Rotorua - Accommodat... #5 of 92 in Rotorua 1,006 reviews
Show Prices	Show Prices	Show Prices
1.9 km away Aura Accommodation #3 of 92 in Rotorua 219 reviews	2.0 km away Novotel Rotorua Lakeside #20 of 92 in Rotorua 2,525 reviews	5.2 km away Best Western Braeside Rotorua #9 of 92 in Rotorua 501 reviews
Show Prices	Show Prices	Show Prices

Amazing - Emerald Spa Motor Inn

“Amazing”

Review of Emerald Spa Motor Inn

Been to Emerald Spa Motor Inn? Share your experiences!

Additional Information about Emerald Spa Motor Inn

Is This Your TripAdvisor Listing?

Explore similar hotels

Browse nearby