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“Oily and untasty but makes a vegetarian happy”
Review of Nikau Restaurant

Nikau Restaurant
Ranked #58 of 269 Restaurants in Rotorua
Certificate of Excellence
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 17 February 2018 via mobile

I ordered a risotto and it was so oily that you could of picked up a spoon and slurpped up the oil. The service was so slow with just a half empty restaurant and we were sat down on the table without any knives and forks or napkins. My friend had some good food but asked for it without olives and got it with olives so they obviously don't listen to your requests. They were good to not charge for my meal but I didn't bother eating there again during my stay.

1  Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pipiana W, General Manager at Nikau Restaurant, responded to this reviewResponded 6 March 2018

I was disappointed to read your review, and extend my sincere apologies for the disappointment meal and restaurant experience. I have since reviewed with Chef how the Risotto is served and we have made changes to the final plating, which eliminates any oil build-up. The problem seems to come from the salad leaves placed on top of the risotto and 'drizzled' with olive oil. However it appears on occasion there is too much oil being 'drizzled'. Also the sun dried tomatoes added to the oil, so have they been tweaked also.
The new version is : Trio of wild mushroom risotto with herb soil| mascarpone| air-dried tomatoes| shaved parmesan.
We are confident we have resolved this problem and are now serving a very tasty vegetarian risotto.
With regard to the other service issues I have spoken with Restaurant Manager and she passes on her apologies also.
Thank you for highlighting these issues and giving us the opportunity to rectify.

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Reviewed 2 February 2018 via mobile

Hidden inside the Millennium Hotel in Rotorua is the Nikau restaurant. As we were staying in the hotel, and had already had an active day we decided to have dinner in Nikau.

We booked a window seat as they open the windows up during service. We first had a couple of drinks in the hotel bar (also open to the public), before wandering down to Nikau. The wait staff were courteous and diligent, the ambiance was relaxed and great for a romantic dinner. The food was well presented and tasted great too!

There was a good range of gluten free options. However, only a single gluten free desert- a common (and disappointing) theme with many restaurants.

If we return to the Millennium Hotel in Rotorua again we wouldn’t hesitate to have dinner here again.. although some more gluten free desert options would be nice.

Thank stitterrell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pipiana W, General Manager at Nikau Restaurant, responded to this reviewResponded 6 March 2018

Thank you for your feedback following your dining experience in Restaurant Nikau. We're delighted you had a great meal.
Your comments regarding gluten free dessert choice is noted, and has been passed on to our Executive Chef. We'd be happy to look at additional gluten-free dessert options.

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Reviewed 3 January 2018 via mobile

Fantastic, delicious and amazing food,immaculate and efficient service. Thank you harpeet Will be back again

Thank Missy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony M, Director of Sales at Nikau Restaurant, responded to this reviewResponded 7 January 2018

Kia ora Missy,

Thank you for taking the time to comment on your recent dining experience. I have passed on your comments to the team in Restaurant Nikau. Much appreciated.

Nga Mihi

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Reviewed 31 December 2017 via mobile

Had a Delicious dinner here. The service was outstanding, very friendly and helpful. Have booked again already for tomorrow night

Thank Waltersj1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pipiana W, General Manager at Nikau Restaurant, responded to this reviewResponded 8 January 2018

We're delighted you enjoyed your dining experience in Restaurant Nikau!
Thank you for your feedback.

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Reviewed 5 September 2017 via mobile

My wife and I thoroughly enjoyed our intimate dining experience at the Nikau Restaurant at the Millennium Hotel in Rotorua.
The setting was great, the service was top class, and the food was excellent.
We were made to feel welcome, relaxed, and no request was too much trouble. We requested a little bit of time between main and dessert and this was not a problem.

The restaurant was warm and comfortable and quiet. All of these are factors that we rate highly for a dining experience. We could talk without straining to hear. The waiter was attentive without being at your elbow the whole time.
A lovely evening!

Thank Philip B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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