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Reviewed 13 January 2022 via mobile

Good size rooms, Clean, very comfortable bed, had a great nights sleep.veryhelpful friendly staff, who were able to recommend several places to eat as we were looking for Thai. The swimming pool was great and the hot spa pools very relaxing. Liked the eco ethos. Within walking distance of all the restaurants.

Date of stay: January 2022
Trip type: Travelled as a couple
Thank Diver764965
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nick Fitzgerald, General Manager at Aura Accommodation, responded to this reviewResponded 14 January 2022

Kia ora Pauline,
Thanks for the review, glad to hear you appreciated our top notch location right in the CBD. I hope you managed to find one of the great Thai restaurants to enjoy dinner whilst you were here, all only walking distance from Aura!
And of course, the pools are a fantastic way to relax and chill out after a day's exploring.
Hope to host you again - Ellen @ Aura

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Reviewed 12 January 2022

Stayed at the Aura in a rotorua and found everything perfect. The kids loved the pool and the mineral pools were great to relax in. Great facilities and location. Staff are so friendly and helpful. Will definitely visit again.

Date of stay: January 2022
Trip type: Travelled with family
Thank Gordy113
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nick Fitzgerald, General Manager at Aura Accommodation, responded to this reviewResponded 13 January 2022

Kia ora Gordon,
Thanks for the kind feedback - really appreciate it! The pools are always great fun for the family to enjoy and relax in at the end of the day, especially on these hot summer days. Great to hear you got some good tips and recommendations from our friendly team - we hope you had a wonderful time in Rotorua!
See you next time, Team Aura

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Reviewed 5 January 2022 via mobile

My wife and I spent 4 great nights for a short break.
We were greeted by Ellen who was friendly and professional and provided us with local info along with the hotel amenities, and knowing we were arriving early ensured our room was ready.
A hand written welcome note was provided in the room which definitely gives that personal touch.
The room (upstairs studio) was very clean and had everything we needed for our stay, plus the aircon was perfect and the bed very comfortable.
The pool area was clean and the pool a perfect temperature to cool off without being too cold.
The mineral pools are a nice bonus to relax after a busy day along with the secure shed for mountain bike storage.
The complex is in a great location, walking distance to the Lake, Government Gardens, Eat Street and other bars, cafes and restaurants, whilst a short drive to the Polynesian Spar, Gondola and Redwoods.
Thank you team Aura (Ellen, Chloe and Nick and all other staff) for your friendliness throughout, your work towards the presentation of the Aura and our great stay.
Good luck for 2022.

Date of stay: January 2022
Trip type: Travelled as a couple
Thank Roving52437001694
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nick Fitzgerald, General Manager at Aura Accommodation, responded to this reviewResponded 8 January 2022

Kia ora guys,

Thanks for your feedback and kind words! It was a pleasure to host the two of you & ensure you made the most out of your time in Rotorua. Great to hear your appreciated our facilities and felt cosy and comfortable in your studio unit for the duration of your stay. Our new mattresses are proving to be a hit!
It's really awesome to read this feedback and be able to pass it onto our staff during the busy summer months, they really do appreciate you taking the time to write this for us, so thank-you.
We can't wait to host you again next time, as you know there is so much more to explore in Rotorua!
Thanks,
Team Aura

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Reviewed 3 January 2022 via mobile

What a great place to stay!
The pool was the highlight - warm, clean and well maintained. Staff were super lovely. Facilities were fantastic for our family. Can’t get much better with location. Short stroll to the lakefront and government gardens. A very thoughtful accommodation provider. Very well equipped and all round great place to stay!
We will be back ☺️

Date of stay: January 2022
Trip type: Travelled with family
Thank LeahTrent
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nick Fitzgerald, General Manager at Aura Accommodation, responded to this reviewResponded 5 January 2022

Kia ora Leah,
Was great to have you all stay - thanks so much for taking the time to give us some feedback. Great to hear the pool was a highlight of your stay, it's easy to pass a full afternoon in there especially with these super hot days recently!
We can't wait to host you all again in the future, there is always more fun to be had in Rotorua!

Thanks again Leah,
Team Aura

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Reviewed 23 December 2021

Very friendly and warm welcome on arrival. We were slightly worried about being from Auckland only a few days after the Covid border opened but shouldn’t have been. Not only at Aura but everywhere we went in Rotorua people were happy to have us visit. Very sweet welcome note in the room too and a little bottle of milk in the fridge. Nice little touches. The bed was very comfortable and while the rooms are getting a bit on in age they were immaculately clean. Interesting note in the kitchen about the local water and info next to the pool about heating it from under the ground. Would definitely stay again. Thanks team!

Date of stay: December 2021
Trip type: Travelled as a couple
Thank faisty
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nick Fitzgerald, General Manager at Aura Accommodation, responded to this reviewResponded 28 December 2021

Kia ora faisty,
Thanks for your lovely words, we really appreciate you taking the time to give us this feedback! It's great to read that you enjoyed all our little touches around the property and in your room, there is so many cool things going on here that we want our guests to know about!
Super glad you came and stayed and we would love to have you back again!
Have a happy new year! Team Aura

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