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Reviews (1,839)
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Traveller rating
1,310
408
96
17
8
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All reviews boutique hotel eat street lovely boutique mineral pool within walking distance outdoor pool central location streat lake
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4 - 9 of 1,839 reviews
Reviewed 20 April 2022 via mobile

We loved splashing around in the pool and the great location close to the restaurants (especially the ice cream shop!).

The staff were friendly and helpful and the rooms very comfortable. We loved that there was a TV in our room.

Date of stay: April 2022
Trip type: Travelled with family
Thank LuluRoo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Christine McDonald, Other at Regent of Rotorua, responded to this reviewResponded 4 weeks ago

Kia ora Lulu,

Thank you for your great review and rating. The outdoor pool at 27 degrees and the indoor mineral pool at 40 degrees are certainly an asset in this colder weather! We look forward to welcoming you back soon for another great family break.

Warm regards, Christine McDonald, Hotel Manager

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Reviewed 17 April 2022 via mobile

Situated right in the hearts of Rotorua this hotel lived up to expectations and hype. Fun and quirky decor, delicious and well priced cocktails in the bar and a pleasant ambience.

The superior room was comfortable and well appointed. Would try to take advantage of the pool and private spa area next time.

Date of stay: April 2022
Trip type: Travelled as a couple
Thank AKLDer
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Christine McDonald, Other at Regent of Rotorua, responded to this reviewResponded 4 weeks ago

Kia ora,

It's lovely to see you found The Regent to be a great weekend getaway spot and that we lived up to your expectations. How nice that you enjoyed delicious cocktails in our house bar. I do recommend the pools next time you stay. A soak in the 40 degree mineral pool followed by a dip in the outdoor pool (or the other way around) is delightful!

We look forward to welcoming you back soon.
Warm regards, Christine McDonald, Hotel Manager

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Reviewed 13 April 2022

We traveled down for a mini break and stayed, we booked the gourmet package deal. Must say could not fault it such a comfortable room, fantastic service , hot tub nice and clean and water perfect, poll warm and refreshing. The dinner was absolutely stunning and team were perfectly attentive . the breakfast to finish was just as we hopped nicely cooked and presented with again the supper service we had experienced this weekend. I must say we will defiantly be back with friends to join us to good not to share.
I also rated the hotel on their web site and what class for the manger to personally respond to us and thanked us,

Date of stay: April 2022
    • Value
    • Cleanliness
    • Service
Thank brendon152
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Christine McDonald, Other at Regent of Rotorua, responded to this reviewResponded 4 weeks ago

Kia ora Brendon,

Thanks again for your wonderful review. We're delighted you enjoyed everything about your stay and will be returning with friends to repeat your experience. I have passed you wonderful comments on to the Team.

Warm regards, Christine McDonald, Hotel Manager

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Reviewed 17 March 2022 via mobile

Thoroughly enjoyed our two nights at the Regent. Couldn’t really fault it. The swimming pool is lively and clean and warm. The hot tub a nice treat and the water lovely.
The rooms extremely clean and in great condition. Bed is comfy enough. The towels, soaps etc are of reasonable quality and the dressing gown always a plus!
We had breakfast both days and couldn’t fault the food.
All the staff are super friendly and can’t do enough for you.
Definitely can recommend !

Date of stay: March 2022
Trip type: Travelled as a couple
1  Thank KushlaR1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Christine McDonald, Other at Regent of Rotorua, responded to this reviewResponded 22 March 2022

Kia ora Kushla, Thanks so much for your great review, comments and recommendation! We look forward to taking care of you the next time you stay. Warm regards, Christine McDonald, Hotel Manager

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Reviewed 25 November 2021

The staff were great, my room was lovely and the pool fabulous. I had lunch in the restaurant and the food was great as well.
Travelling on my own this hotel is close to everything, especially Eat St where I could go to without feeling uncomfortable at all.
I will certainly be going back.

Room tip: Rooms at the back upstairs very quiet.
Date of stay: November 2021
    • Value
    • Cleanliness
    • Service
Thank CheSolo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Christine McDonald, Other at Regent of Rotorua, responded to this reviewResponded 29 November 2021

Kia ora CheSolo, We're delighted you enjoyed your stay with our great staff and food, lovely room and fabulous pool. It's great to read that you felt comfortable travelling on your own with all amenities close to hand. We look forward to welcoming you back soon. Warm regards, Christine McDonald, Hotel Manager

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