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All reviews bubble bath spa pool a lovely stay anja unit hosts motel accommodation
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Reviewed 2 May 2021 via mobile

Theo owner is super friendly and welcoming, but unfortunately the room left a lot to be desired.
The shelf in the kitchen was riddled with dead bugs and the blinds were thick with dust.
The spa pool was very loud so we didn't enjoy it as much as we had hoped.
The decor could use a fresh lick of paint to brighten it up.

Date of stay: May 2021
Trip type: Travelled as a couple
1  Thank Luuluu71
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mike Raynes, Owner at ASURE Palm Court Rotorua, responded to this reviewResponded 4 May 2021

Thank you Luuluu for taking the time to review us and your comments are noted.
We do our best to strife for clean rooms and apologize for the dust and bugs in the room. The spa pools are generally loud as the air blower which generates the bubbles is noisy.
Kind Regards
Mike

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2021

We just finished our road trip and we would like to share that we really enjoyed our stay in ASURE Palm Court Rotorua. Mike and Anja are very friendly host and accommodating our needs with warm-hearted hospitality and greeting, which we really appreciated as we have a furry boy with us and seldom see pet friendly accommodation in Rotorua.
When we had some questions before making a booking, they replied very quickly and they got us a lot of useful info about the area. I can see they are very professional and I feel I have already missed talking to them.
A hot tub in the guest room is a big plus and the facility is well-maintained. We definitely recommend if you are looking for something special among a tons of motels in Rotorua. And we will return someday very soon. Thank you.

Date of stay: April 2021
Trip type: Travelled with family
Thank AkiJer21
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mike Raynes, Owner at ASURE Palm Court Rotorua, responded to this reviewResponded 4 May 2021

Greetings
My apologies for the late response. I would like to thank you for taking trhe time to review us its very much appreciated.
Kind Regards
Mike

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2021 via mobile

The gentleman hosting was an absolute star!! We thoroughly enjoyed our stay. The Room was very clean and the bed was comfy. The spa pool was the highlight of my weekend and I enjoyed soaking with the bubble bath to top my day off. I will definitely be back and highly recommend others looking for a wonderful experience in Rotorua. Huge thanks to the wonderful host who really made us feel welcome:)
Cheers
Petal

Date of stay: January 2021
Trip type: Travelled as a couple
Thank Petrulz29
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mike Raynes, Owner at ASURE Palm Court Rotorua, responded to this reviewResponded 11 January 2021

Thank you for the fantastic review. It was a pleasure to host you and we really appreciate you taking the time to review us.

Kind Regards Mike and Anja,

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Reviewed 2 January 2021 via mobile

It was a lovely stay ☺️ room was clean and prepared well. Staff was very friendly and welcoming. Definitely recommend this to everyone looking for accommodation The location is perfect! hope to come back soon.

Date of stay: January 2021
Trip type: Travelled solo
Thank RamanUppal1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mike Raynes, Owner at ASURE Palm Court Rotorua, responded to this reviewResponded 4 January 2021

Than you for taking the time to review us its very much appreciated.
Regards
Mike

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2020

We booked a studio room at this particular motel some weeks in advance because of good reviews on Trip advisor and the details provided on their website seemed favourable.

The pros and cons for us were as follows :-

Cons :-

The room is a bit disappointing with a strange choice of furniture placed in user unfriendly positions. There did not appear to have been much thought put into decor presentation.

The shower, toilet and wash hand basin are all crammed into a very small area with seemingly unnecessary partitioning, which, together with the low ceilings give a claustrophobic feel.

The large double bed is two single beds pushed together which made a noticeable ridge in the centre.

Pros :-

The owners are very friendly and helpful with plenty of time to stop and chat and after our late arrival Mike escorted us to our unit and even offered to help us unload our vehicle.

Very good easy to use Sky TV coverage with multi choices on a nice size clear TV

Very good quick, free unlimited Wifi

The outside areas of the motel grounds are clean neat and tidy so was our room.

Quiet - no noise from neighbouring rooms or from traffic on a busy road

Date of stay: November 2020
    • Location
    • Cleanliness
    • Service
1  Thank Andrew G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mike Raynes, Owner at ASURE Palm Court Rotorua, responded to this reviewResponded 16 November 2020

Thank you Andrew for taking the time to review us,your feedback is appreciated
Kind Regards
Mike
.

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