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All reviews bubble bath spa pool a lovely stay anja unit hosts motel accommodation
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Reviewed 26 October 2020

We just stayed together with our family for the long weekend. Even though on arrival ther was an issue with 1 of our units. Mike and Anya welcomed us with enthusiasm mixed with sincere apologies, they also had the best fix they could offer being fully booked. Once settled this was followed up with a bottle of wine we had an amazing stay in clean, comfortable and spacious units side by side. Anya was very helpful and even gabe our 3yr old grandson as many brochures as he wanted and was happy to chat with him. Mike and Anya we will definitely be back

Date of stay: October 2020
Trip type: Travelled with family
Thank BeckyGeorge1234
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mike Raynes, Owner at ASURE Palm Court Rotorua, responded to this reviewResponded 27 October 2020

Thank you Becky for taking the time to review us its very much appreciated. It was a pleasure to host your family.

Kind Regards
Mike and Anja

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Reviewed 26 October 2020 via mobile

Very highly recommended. The owner was friendly and helpful. The rooms were nice and tidy and had all the facilities that we needed. Anyone who visits Rotorua should definitely book there stay here...

Date of stay: October 2020
Trip type: Travelled with family
Thank CameronC1319
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mike Raynes, Owner at ASURE Palm Court Rotorua, responded to this reviewResponded 27 October 2020

Thank you Cameron for taking the time to review us its very much appreciated.
Kind Regards
Mike

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Reviewed 21 October 2020

This motel is in a great location on Fenton St. I looked at all the reviews here and was a bit surprised that there are some obvious down sides to this motel. Firstly I booked a room with an outdoor spa pool but got an indoor one spa which didn’t work for me as I’m very claustrophobic. The whole unit needs to be refurbished especially the bathroom, it’s very dated. The bed was hard and the outdoor lights from the unit next door shone in all night so we had a bad night sleep. The kitchenette is really just tea and coffee making with a fridge and microwave. The hosts are lovely, so I thought twice about writing this review, but in all honesty the motel isn’t quite as shiny as all the other very excellent reviews say it is. We wouldn’t go back.

Date of stay: October 2020
    • Rooms
    • Cleanliness
    • Service
3  Thank KiwiCat1234
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mike Raynes, Owner at ASURE Palm Court Rotorua, responded to this reviewResponded 23 October 2020

Greetings
Thank you for taking the time to review us its very much appreciated. We are sorry you didn't find our motel lived up to your expectations. We strive to provide all our guests with a great experience.
Kind Regards
Mike

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Reviewed 11 October 2020

what a relief to find this great place to stay after previously booking into another provider which was shocking .The owners at palm court are so lovely and couldn't do enough to help. The room was clean and comftable and the spa pool was great . Such a quiet night despite being on the main road . we will definitely be back to stay here again.

Date of stay: October 2020
    • Value
    • Sleep Quality
    • Service
Thank xmas66
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mike Raynes, Owner at ASURE Palm Court Rotorua, responded to this reviewResponded 17 October 2020

Greetings
Thank you for taking the time to review our motel its very much appreciated
Kind Regards
Mike

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Reviewed 27 September 2020

Great central location , only 15 minute leisurely walk to town(great for the Marathon), 5 minute walk to the racecourse - handy for when we can finally go again! Walking tracks through the bush close by also. Well stocked kitchen cupboards. Lovely friendly hosts with great local knowledge of things to do.

Date of stay: September 2020
    • Location
    • Sleep Quality
    • Service
Thank cho2948
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mike Raynes, Owner at ASURE Palm Court Rotorua, responded to this reviewResponded 29 September 2020

Thank you for taking the time to review us its very much appreciated
Kind Regards
Mike

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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