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All reviews mokoia island lake cottage miniature horses the main house new zealand villa apartment friendly sheep tour of the property heated floors stayed longer breakfast and dinner hot tub main town our honeymoon two nights living room a wonderful stay
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Reviewed 27 September 2020 via mobile

Decided to take a luxury weekend away to use some of our credit from Luxury Escapes. As Rotorua is close to home we chose this beautiful and delightful spot on the lake. Peppers has amazing grounds and colonial style building. Our room was large and set out beautifully. There are pet miniature horses, donkeys and sheep - pick up some carrots from the kitchen and wonder down to feed them, they are so friendly! A tennis court is available to use if you feel like some exercise. Our room was next door to the breakfast room. In the room we had a capsule coffee maker, plunger, tea bags and a few pieces of fruit and biscuits. Our suite was made up of 4 rooms - a small lounge, bedroom, shower room and bathroom with a spa bath. We paid extra for a view of the lake which was wonderful, so could wake up in the morning and enjoy the view... except for the second morning when people arriving for a early brunch (?) parked right in our way (luckily they cannot see in with the one way glass windows) There is a delightful lounge/sitting area and formal dinning room in the main entrance to enjoy a seat by the fire and dinner by night. A church is also situated in the garden and worth a look and to take photos - amazing view !

Pro’s- picturesque, clean, attention to detail, staff are lovely and attentive and the food is to die for - compliments to the chef.

Cons - the bed is very firm and pillows not to my liking. Very expensive but worth while for a very special occasion.

Date of stay: September 2020
Trip type: Travelled as a couple
Thank TheBarrsNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Gregor, General Manager at Peppers on the Point Rotorua, responded to this reviewResponded 30 September 2020

Hello. thank you so very much for taking the time to write and in such detail Fantastic to read about how much your enjoyed the property.

We apologise about the guests parking out front, we endeavour to avoid this and do ask guests to refrain from doing so, however just sometimes this is not adhered to.

I will pass on your lovely comments and compliments to the Chef re your dining experience. I cannot recall having the comment about the bed before, and I guess it is a personal preference, we do have a variety of pillows we could have offered, sorry we did not manage to communicate that to you during your stay.

We hope that this did not take away from the overall visit and experience you had with us.

Kind regards



Ann

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Reviewed 25 September 2020

We were absolutely blown away by the view when we drove in. The building is unique, well maintained given the age, very special, and displays a lot of history.

If I could give a 4.5 I would, however I cannot and do not believe it deserves a full 5 stars. We do not mind dogs and have them at home, but this is certainly the last place either of us would have expected to be greeted by an yapping little dog, which is why I am only giving it a 4.

Over our time here we dined in house and went to a few other local places. If you get the chance to dine in and have the English chef cook for you, I would highly recommended it.

We loved getting to walk around and explore this amazing property. The ladies who look after the grounds were only too happy to take us to meet the animals, which we thoroughly appreciated.

Despite the pooch, we have told our friends about our stay and they have booked in for a few days in the new year.

Date of stay: August 2020
    • Value
    • Location
    • Service
Thank Caro1961plus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Gregor, General Manager at Peppers on the Point Rotorua, responded to this reviewResponded 30 September 2020

Thank you for taking the time to write about your stay with us at Peppers on the Point.

Wonderful to hear about your dining experience and will pass on your compliments to Ali , the Chef I believe you are referring to.

The puppy you refer to is not a usual resident at the lodge, and I apologise if this upset you, he is my own puppy in training. I am glad however you enjoyed meeting the other animals on the property and enjoyed walking the grounds.

Thank you for referring others to stay and looking forward to meeting them in the New Year.

Kind regards



Ann

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Reviewed 13 September 2020

A group of us decided to come here for lunch. The setting is magical and the staff are extremely obliging.
However there were a couple of things that let Peppers down today.

1. Quite a few options on the menu included poached eggs, great when cooked correctly however all the eggs were overdone.

2. We were given a brunch menu but there was no drinks menu. The wine was enoyable but at $15 per glass I felt the price was excessive.

Overall an enjoyable day but not fabulous

Date of stay: September 2020
Trip type: Travelled with friends
Thank KJMorton64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Gregor, General Manager at Peppers on the Point Rotorua, responded to this reviewResponded 15 September 2020

Thank you for taking the time to review our new brunch menu. I appreciate your comments and will raise these with the Chefs and the Restaurant team. It is disappointing to read about the eggs being overdone as this is never our style and we gain rave reviews about our breakfast menu and in particular our various egg dishes. We do have a beverage menu but you raise a very good point that we may need to produce one specific to our new brunch offering. Our wine by the pour does start at $12.00. Again thank you so much for your comments, this is a brand new offering and these reviews will only ever assist us in offering a better service to our visitors. Kind regards Ann

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Reviewed 24 August 2020 via mobile

We come to peppers every year and have a wonderful stay in celebrating our wedding anniversary
This year the standards are still the same - perfect
The staff are wonderful and the location is heaven
The food let me down only slightly but I understood the breakfast could not be the same because of covid restrictions
Highly recommend anyone wanting a special celebration to choose Peppers

Date of stay: August 2020
Trip type: Travelled as a couple
Thank Lovefoodforme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Gregor, General Manager at Peppers on the Point Rotorua, responded to this reviewResponded 27 August 2020

Thank you so much for taking time to review us and for your lovely comments, we are trying very hard to provide the same attention to detail and make our guests stay warm and welcoming amidst the chaos going on around us at the moment. You are correct we had to review the breakfast offering due to restrictions, but hope to be back to normal, like everyone else, asap. Take care, stay safe and look forward to welcoming you again to our place.

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Reviewed 5 August 2020

With our overseas holiday cancelled my husband and I have just returned from a three night stay at Peppers on the Point, experiencing Lake Rotorua like never before thanks to Ann and her team and the stunning location. The beautifully furnished lodge, lovely gardens that lead through the paddocks down to the waters edge. No need to leave the property to dine as the meals were delicious including the amazing platter we had delivered to our room. The 180 views of the lake from our balcony we're stunning in all weathers, especially at sunrise. All this and only 45 minutes from home. We will be back.

Room tip: Main suite was excellent but we would also stay in another suite with a lake view.
Date of stay: August 2020
    • Sleep Quality
    • Rooms
    • Service
1  Thank CHEERFULTRAVLES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann Gregor, General Manager at Peppers on the Point Rotorua, responded to this reviewResponded 27 August 2020

Hi there. Thank you so much for your beautiful comments. And thank you for supporting us here at Peppers on the Point, we greatly appreciate it. So glad to hear you will return. Until then stay safe.

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