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Carla_M86
Christchurch, New Zealand

a home away from home

5.0 of 5 bubblesReviewed 7 Apr 2024
Great place, very god value for quality, space, location and services.
The room was more like an apartment rather than a room: spacious, comfortable, everything you need in there to make a memorable stay. Very clean spaces. Loved the little details, nice décor.
Kitchen: fully equipped, with oven, microwave, full fridge, free teas, coffee and milk. Wonderful detail with free Easter chocolate bunnies!
Lounge: comfortable, areas for unloading the suitcases, large storage cabinets.
Bed: big and comfy, extra blankets and pillows in the cabinets.
Bathroom: complementary soap, shampoo and conditioner. Great water pressure and plenty of towels.
Reception: Friendly and polite staff. Easy check.
Location: fantastic, right in the middle of town. Cafes and restaurants nearby.

Overall was a fantastic value for the space, and the facilities in the room.
Date of stay: March 2024
Room Tip: if you have airpoints, do your booking directly from the Quest website, as you get double points!
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Glenn Tasker, Owner at Quest Rotorua Central, responded to this review
Responded 9 Apr 2024
Dear Carla_M86

Thank you for your glowing review! We're thrilled to hear that you found Quest Rotorua Central to be a "home away from home" during your stay. Providing excellent value is always our goal, and we're delighted that we met your expectations on all fronts.

It's wonderful to hear that your room felt more like an apartment, with ample space and comfort to ensure a memorable stay. We take pride in the cleanliness of our spaces and are pleased that you found everything to be spotless.

Our aim is to provide everything you need for a comfortable stay, and it sounds like we succeeded in doing so. Thank you for highlighting the overall fantastic value that you found in your stay with us. We look forward to welcoming you back in the future!

Warm regards
The Quest team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,130)
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All reviews free movies washing machine and dryer hot tub walking distance centre of town full kitchen off street parking excellent accommodation restaurants and shops a great place to stay would definitely stay here again comfy bed apartment kitchenette balcony washer capers
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4 - 9 of 1,130 reviews
Reviewed 6 April 2024 via mobile

We knew this was going to be a great place to stay from the moment we arrived. The woman who greeted up was lovely . The accommodation itself was extremely clean and who doesn’t love a couple of complimentary chocolate Easter Bunny’s to eat . The building is centrally located but there is no issue with road or crowd noise . We were on the second level . Parking was very easy - right outside free during non business hours and a paying car park a 2 minute walk away if it was needed . The staff who service the rooms are top notch . Leave everything perfect and with extra towels .Highly recommend this for a central staying Rotorua visit.

Date of stay: April 2024
Trip type: Travelled as a couple
Thank NanaTarn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glenn Tasker, Owner at Quest Rotorua Central, responded to this reviewResponded 10 April 2024

Dear NanaTarn

We're delighted that you found your accommodation to be clean and you enjoyed the chocolate Easter bunnies. It's always our aim to ensure our guests feel special and appreciated during their stay.

Our central location is a great advantage, and we're glad that you found parking to be easy and accessible during your visit.

We appreciate your recommendation and are delighted to have been a part of your visit to Rotorua. We hope to have the pleasure of welcoming you back in the future!

Warm regards
The Quest team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2024 via mobile

We really enjoyed our 3 night here. The staff were extremely helpful. Our apartment was immaculate, very comfortably furnished, and the location was perfect. We stayed in room 201. We had a/c units in both the bedroom and living room. The kitchen had everything we could want, including a full size refrigerator and freezer (very important to us for making ice for our cooler). The washer & dryer worked great - drying wet clothes in about 30 minutes. We were happy to find that we also had a full-size hot tub on the balcony and plenty of hot water to fill it. The location enabled us to walk to everything we wanted to visit in town. We would definitely stay here again and highly recommend.

Room tip: Book directly with the hotel and reserve parking in advance
Date of stay: April 2024
Trip type: Travelled as a couple
Thank CliffS223
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glenn Tasker, Owner at Quest Rotorua Central, responded to this reviewResponded 10 April 2024

Dear CliffS223

Thank you for sharing your experience! It's fantastic to hear that you enjoyed your three-night stay with us. We strive to provide exceptional service and comfort to all our guests, and it's rewarding to know that our efforts made your stay memorable.

We're delighted that you found our staff to be helpful and that your executive one-bedroom apartment met all your expectations with air conditioning, fully equipped kitchen, washer and dryer, and the hot tub on the balcony.

We also love our central location in the centre of the city, allowing easy exploration of the town on foot. Thank you for choosing to stay with us, we appreciate your recommendation. We hope we can welcome you back on your next visit!

Warm regards
The Quest team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2024

My wife and I stayed one week in an apartment with a private hot tub on the covered balcony. they had held a car park for us, receptionist was friendly and helpful, access was easy and the hotel is very central. Easy walking distance to bars, restaurants, eat street etc. The apartment was spacious and very nicely furnished. It was serviced daily by friendly staff. We thoroughly enjoyed our stay and would recommend it to anyone visiting Rotorua.

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Trek34280217757
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glenn Tasker, Owner at Quest Rotorua Central, responded to this reviewResponded 31 March 2024

Hi Trek34280217757

Thank you so much for sharing your experience with us, it was a pleasure to meet you both!

We're delighted to hear that you and your wife enjoyed your stay in the Executive One-Bedroom Apartment with the balcony and hot tub.

Our team take pride in providing a great service and we're glad to hear they succeeded. We appreciate your recommendation and hope to have the pleasure of welcoming you back on your next visit to Rotorua.

Warm regards
The Quest team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2024

We stayed 3 nights in this excellent serviced apartment hotel during our recent holiday in NZ. It is centrally located, an easy walk to great Rotorua restaurants and cafes, including Eat Street, and to a supermarket. Our 1 bedroom apartment with kitchen was clean, spacious, comfortable, and well maintained. On our arrival, the owner was very welcoming and friendly, providing helpful information about restaurants, supermarkets and local attractions. During our stay, housekeeping services were excellent. We have stayed in several Quest Hotels and we would rate this one as the best we have experienced.

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Sue M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glenn Tasker, Owner at Quest Rotorua Central, responded to this reviewResponded 31 March 2024

Dear Suem48217

Thank you immensely for your glowing review! We're thrilled to hear you enjoyed your stay and found our one-bedroom apartment comfortable and well-maintained. We appreciate your kind words about our team. It's great to hear our central location was also convenient for you. We look forward to welcoming you back on your next visit to Rotorua!

Warm regards
The Quest team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2024

Room was comfortable and clean.
Reception lady was very friendly and helpful. Great location, although parking a little awkward and limited. Nothing outstanding but no real complaints. No great view from room, however, we spent a quiet and relaxing night.

Room tip: Unload luggage out the front before parking out the back.
Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Kaywol
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glenn Tasker, Owner at Quest Rotorua Central, responded to this reviewResponded 25 March 2024

Hi Kaywol

Thank you for taking the time to share your experience with us. We're pleased to hear that you found our location convenient and that you enjoyed a comfortable stay.

It's wonderful to know that our reception staff provided friendly and helpful service, and we'll be sure to pass along your kind words to them.

We hope to have the opportunity to welcome you back for another enjoyable stay in the future!

Kind regards
The Quest team



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