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Quest Rotorua Central
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Reviews (845)
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All reviewswasher and dryerfree movieshot tub on the balconysecure parkingserviced apartmentfrench cafethese apartmentseat streetone bedroom apartmentgreat apartmentgreat central locationexecutive studiopolynesian spacentre of townlocal attractionsfull kitchenexcellent place to stay
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130 - 135 of 845 reviews
Reviewed 8 August 2017 via mobile

Pros: centrally located and close to restaurants and shops. Great amenities, washing machine, dryer, and cooking facilities. Free movies and fast internet connection. Friendly staff.
Cons: the road work made it really difficult to find the car park entrance. And the car park is really tight.

Stayed: July 2017, travelled as a couple
1  Thank SOONSW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin M, Owner at Quest Rotorua Central, responded to this reviewResponded 1 September 2017

Dear Guest,

Many thanks for taking the time to review us. Pleased to read you enjoyed our location and the Apartment facilities. Our team enjoys looking after our guests.
Appreciate your constructive feedback on the secure car park.

Kind regards

Lisa MacPhee
Franchise Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2017

We stayed here on the 3rd august and Dennis met us at the front desk. He was very helpful and helped us to the room, he had pre-warmed for our arrival. (Much appreciated because it was freezing outside) The room was warm, spacious, very clean and overall just beautiful. This was the only motel on our trip where we felt we didn't near to wear shower shoes. It is close to all amenties and Dennis reassured us the night markets' food was great quality. So much so we had 2nd's and 3rd's of the dumplings.
He also gave us a coupon for the skyline and louge which we really appreciated.

The room was quiet bed was very comfortable, extra seating and a full little kitchen in the room was also very appreciated. No sulphur smell inside.
Honestly, it was the best place we stayed in all of the North Island. I would definitely go back there.

Room Tip: Quiet, very clean, warm, washer and dryer in room. Centrally located.
  • Stayed: August 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank introvertedexplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin M, Manager at Quest Rotorua Central, responded to this reviewResponded 11 August 2017

Dear introvertedexplorer,

Many thanks for your review, we appreciate the time taken to post online. Pleased that you were well looked after by the team and enjoyed the Apartment facilities. Great to read that Dennis created an excellent first impression and that you appreciated our central location and facilities. It is pleasing to hear that we can be expecting you back in the future when visiting New Zealand again.

Kind regards
Colin & Lisa
Franchise Directors

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2017 via mobile

I stayed at the Quest Rotorua with my husband and young son. The staff were extremely helpful and welcoming and made our stay extra comfortable. It is close to shops and attractions. The room was spacious and comfortable and amenities were great. Would definitely recommend this hotel.

Stayed: August 2017, travelled with family
1  Thank Julesv79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin M, Manager at Quest Rotorua Central, responded to this reviewResponded 11 August 2017

Dear Jules,

Thank you for sharing your feedback, it is great to hear you were well looked after in your apartment. The team enjoy recommending the activities to suit your requirements and to ensure get the most out of Rotorua.

We wish you well for the rest of your travels througout New Zealand.

Kind Regards,

Dennis Finnema
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2017 via mobile

Awesome room, spacious balcony with our own private and huge outdoor spa/hot tub. What a treat! We loved that our room also had our very own washer and dryer. The free movies that you can pick from directly from the tv was a greatly appreciated at night. Thanks for everything and the staff is super friendly and helpful!

Stayed: July 2017, travelled as a couple
1  Thank szpuntnik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin M, Manager at Quest Rotorua Central, responded to this reviewResponded 11 August 2017

Dear Guest,

Thanks for taking the time to post your review. The Executive Studios are ideal for Winter weather with the Hot Tub located on the balcony, pleased you enjoyed the free on demand movies. Congratulations on your honeymoon and we hope to welcome you back to Rotorua again soon!

Kind Regards,

Dennis Finnema
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2017 via mobile

We spend 2 nights. We were upgraded to a 1 bedroom apartment, it was big big big!!!
I loved the fact that we had everything, washing machine (with complementary soap), dryer, dishwasher, 2 tvs, comfy beds and cushions, coffee and tea, free wifi with very good signal and the pressure of the water was amazing!
So basically very comfortable and convenient!
Also, staff is friendly and helpful with activities.

Stayed: July 2017, travelled with family
Thank cfvarios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin M, Manager at Quest Rotorua Central, responded to this reviewResponded 11 August 2017

Dear Gcfvarios,

Glad to to hear you enjoyed your complimentry upgrade in our One Bedroom Apartment and that the team looked after you during your stay. Hope you had a great time visiting some of the local Rotorua activities. Thank you again and we look forward to welcoming you back next time!

Kind regards

Dennis Finnema
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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