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All reviews free movies washer and dryer hot tub on the balcony secure parking serviced apartment these apartments eat street one bedroom apartment great central location polynesian spa centre of town walking distance full kitchen local attractions excellent place to stay upon check small kitchen
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Reviewed 7 July 2017 via mobile

The one bedroom apartment was very spacious and well equipped including washing machine and dryer.
Secure parking was a bonus although it is advisable to book a space.
Location was great, only a 10 min walk to Eat Street and the Lake.
Colin and his team were very helpful in giving advice on where to go and offered to book trips if needed.

Date of stay: July 2017
Trip type: Travelled as a couple
Thank wallisx4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin M, Manager at Quest Rotorua Central, responded to this reviewResponded 9 July 2017

Dear Wallisx4,

Thank you for your feedback. Lovely to read you had a great time in Rotorua and glad to hear the team made your stay successfull with us. We like to ensure all guests get the very best out of all that Rotorua has to offer. Hopefully you head a great time in New Zealand and we look foward to welcoming you back again soon!

Kind Regards,

Dennis Finnema
Duty Manager
Quest Rotorua Central

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2017

Best service ever, these guys are fantastic, everything you could need. Great location, rooms are super neat and tidy, and the reception team is absolutely excellent. Could not recommend more and would never stay elsewhere in Rotorua.

Date of stay: June 2017
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank Tessa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin M, Owner at Quest Rotorua Central, responded to this reviewResponded 10 July 2017

Dear Tessa,

Thank you for your kind review. It was lovely to host you over the last six months and it is pleasing to know you felt well looked after.
We hope to welcome you back again, maybe on a leisure trip next time, so you can have some fun with the great attractions here in Rotorua.

Wishing you all the best and take care.

Kind regards

Colin, Lisa, Dennis, Paul, Zam and the Housekeeping team!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2017 via mobile

A very nice hotel in the central of Rotorua. Clean rooms and friendly staff. We had a room with kitchen and laundry facilities and it had all the necessary items to cook basic food. We stayed at many hotels and motels during our trip in NZ and this was one of the best. Excellent serviceminded staff!

Date of stay: February 2017
Trip type: Travelled as a couple
Thank annapanna191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin M, Owner at Quest Rotorua Central, responded to this reviewResponded 4 July 2017

Dear Anna,

We appreciate your feedback, thank you for sharing your comments.
Quest Apartments offer you a home away from home with either a Kitchenette or full Kitchen, Washing Machine and Dryer. Our team here enjoy looking after our guests to ensure they get the most out of our lovely city.
We trust you had a great time travelling New Zealand!

Thank you again.

Kind regards

Lisa MacPhee
Franchise Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2017

this is a great quest, one of the converted offices that dont seem like converted offices, all good facilities ( washing machine and dryer) so they are a bit like apartment rooms but are serviced everyday. one thing i like is the free ( digital) movies as on an aeroplane can stop and then restart where left off a lot are free or 5 dollars ( Hacksaw Ridge and The Founder were interesting (no charge)) highly recommended good staff etc etc nothing a problem, THorndon is a fraction better but only because the actual building is an old classic but interior the same

Room tip: the second best Quest ive stayed in in nz, try and get a corner room with windows on both sides ( eg 206)
Date of stay: June 2017
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank Hamish w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin M, Owner at Quest Rotorua Central, responded to this reviewResponded 4 July 2017

Dear Hamish,

Many thanks for taking the time to post your review. Pleased you enjoyed your Apartment facilities including the free movies.
Great to see you have stayed at Quest on Thorndon before too - you will find us in almost every city in NZ, with a further 10 new properties planned over the coming two years!
We look foward to welcoming you back next time your business brings you to Rotorua.

Kind regards

Lisa MacPhee
Franchise Director

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Reviewed 26 June 2017

Fabulous location, walking distance to the lake, eat street, Polynesian spa and many other great attractions. The room was wonderful. Clean, comfortable and modern. Fantastic customer service from all the staff encountered. Would definitely recommend and would stay here again.

Date of stay: June 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank kyleandlou15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin M, Owner at Quest Rotorua Central, responded to this reviewResponded 27 June 2017

Dear Kyle & Lou,

We appreicate your feeedback, thank you for your review.
So pleased you enjoyed your night away at Quest!
We look forward to next time!

Kind regards

Lisa MacPhee
Franchise Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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