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Reviewed 22 November 2020 via mobile

great place to stay make sure you arrive after lunch hard place to turn around.
we arrived there and there was nobody there to open the gate we got kind of stuck. had to disconnect the trailer in order to turn around to find a camping ground that was open

Date of stay: November 2020
Thank FransV803
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cosy Cottage, Guest Services / Front Office at Cosy Cottage Thermal Holiday Park, responded to this reviewResponded 29 November 2020

Kia ora,

We are glad that you enjoyed your stay. Check-in is at 2pm. There is someone on-site during reception hours that is available to assist you. If you arriving outside this time it is recommended to ring ahead to arrange a late arrival. A small surcharge may incur. We hope that you will visit us again to enjoy our natural mineral pools and use our steam hangi.

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2020 via mobile

Always love our stays here! Definitely reccomended when in Rotorua.
The hangi pit, the cleanliness, the spa pools and cold pool.
Lovely receptionist. Over all enjoyable!
Also town is very close by, and easily accessible.

Date of stay: August 2020
Trip type: Travelled with family
Thank TarshT2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cosy Cottage, Guest Services / Front Office at Cosy Cottage Thermal Holiday Park, responded to this reviewResponded 30 October 2020

Thank you for your positive response it is a pleasure having you once again. We are glad you love the hot pools, the swimming pools and the hangi pit. We look forward to seeing you again

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Reviewed 7 October 2020

We have stayed many times over the years and this is the first review I have made.

We have tented, stayed in many room options as well as the self contained stand alone cottages and this visit we were in a motorhome, and yet again thoroughly enjoyed our stay.

For us it is the close vicinity to the city (without traffic noise), access to the lake a couple of mins through private accessway, thermal pools, kai steamer, clean facilities and grounds and lovely staff that keeps us coming back.

Thank you again to Cosy Cottage staff, we will be back!

Date of stay: October 2020
    • Value
    • Location
    • Service
Thank aniwaniwa101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cosy Cottage, Guest Services / Front Office at Cosy Cottage Thermal Holiday Park, responded to this reviewResponded 15 October 2020

We appreciate your valuable feedback. We are happy to know that most of our guest like to return to our camp again. We have natural hot mineral pools, Steam oven to make our guest experience more memorable. Hope to see you in the near future again.

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Reviewed 9 August 2020

Stayed here on a powered site, loved it! Although the facilities itself are not the flashiest, the cleanliness and friendly customer service made up for that! Nice and tidy facilities kids loved the hot pools & staff member was lovely Stayed around to assist us with a late checkin. We will definitely be back

Date of stay: August 2020
Trip type: Travelled with family
Thank Walkerherewini14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
C C, General Manager at Cosy Cottage Thermal Holiday Park, responded to this reviewResponded 30 August 2020

it is so happy to see you have a good stay with us and warm comments. See you in near future again!

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Reviewed 11 July 2020

Great location, close to town and right on the lake. Decent sized pitches and good facilities. Kids absolutely loved the spa. Much nicer ambiance and less like a concrete jungle than where we stayed the previous night (rhymes with Pop Hen). Friendly and helpful staff, would definitely come back.

Date of stay: July 2020
    • Location
    • Service
Thank deptford00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
C C, General Manager at Cosy Cottage Thermal Holiday Park, responded to this reviewResponded 30 August 2020

Dear guests, appreciate your great review. Yes, we offer a nice camp for a family with children to stay in with natural mineral hot pools, hot mud land reserve and sand beach of the lake nearby. Large grassland area and a small playground good for kids run around.
Looking forward to receiving your family again.

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