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Reviewed 4 April 2018 via mobile

It was our first time of camping. We booked the unpowered tent for one night before we went. But after the first night of camping, it felt so good that we instantly extended another night with them. The hot shower, clean toilet, handy kitchen, nice hot pools, everything felt so comfortable. The staff were very nice and helpful too. Definitely will go again.

Stayed: March 2018, travelled as a couple
Thank Ye W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosyCottage67, Front Office Manager at Cosy Cottage Thermal Holiday Park Rotorua, responded to this reviewResponded 6 April 2018

Thank you for your feedback. We are so pleased you enjoyed your stay with us and we are looking forward to hosting you again.

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Reviewed 25 March 2018

we stayed for two nights and the unit had nearly everything that you needed. Very few kitchen items eg, sharp knifes, potato peelers, egg flip, no fans in the rooms 'very hot' and also the showered dripped the whole time we were there. But saying that the units are clean, spacious and when we asked for more pillows they were happy to bring them over. The staff were all very pleasant. Would stay again.

Room Tip: We had a two bedroom Motel room and catered for three adults
  • Stayed: March 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Dannie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosyCottage67, Front Office Manager at Cosy Cottage Thermal Holiday Park Rotorua, responded to this reviewResponded 3 April 2018

Thank you for your feedback. Without your input, we would be unaware of what our guests would like us to improve on.
Thanks.

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Reviewed 6 March 2018

We were here at a busy time of the year just after new year so were lucky to get in. We rang ahead in the afternoon and there were a lot of people turning up in the evening who were getting turned away. the van area is just a cramped field and we were really squashed in. We had to get people to move their vehicles so we could access our site.

The place itself is lovely and I dont think I will ever stay somewhere again with active geothermals right there in the field with you!

The real highlight was the natural hot tubs which we really enjoyed using after a long day.

Shower facilities were OK but closed for cleaning at the busy time which was strange

  • Stayed: January 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank nickadams11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosyCottage67, Front Office Manager at Cosy Cottage Thermal Holiday Park Rotorua, responded to this reviewResponded 8 March 2018

Thank you for your review. We have had one of the busiest seasons on record. I am pleased you enjoyed our thermal pools and the active geothermal mud pools etc on our property. We do try to clean the showers after check-out time and before check-in time.
Hopefully you can stay with us again in the quiter season.

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Reviewed 19 February 2018 via mobile

Tired site, not helped by the rain. Cramped. Access to hot sand beach interesting through bubbling sulphurous pools but not as nice as it sounds. Hot tubs on site clean and warm. Facilities clean and plenty hour water.

Stayed: February 2018, travelled as a couple
Thank Charlotte I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosyCottage67, Front Office Manager at Cosy Cottage Thermal Holiday Park Rotorua, responded to this reviewResponded 21 February 2018

I am pleased you enjoyed our facilities.
As this is peak season we are very busy and have had record numbers staying with us.
The weather can affect the thermal activity. Hopefully, you can stay with us again in more settled weather.

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Reviewed 15 February 2018

Friendly staff. Didn't pre-book just turned up for a powered pitch for our motorhome and was directed to the end of the site which was nice and quiet. Pitches adequate size but we only stayed overnight on our way traveling south. Showers & toilets very clean and worked well. Access to the lakeside from the site but we didn't go as not enough time and the weather was very wet & slightly chilly (November). Central location and easy to get to the shops from here too. Didn't use any other facilities but went past the pool etc which seemed nice and plenty of people using the kitchen area.

  • Stayed: November 2017, travelled as a couple
    • Cleanliness
    • Service
Thank Staveley-Stars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CosyCottage67, Front Office Manager at Cosy Cottage Thermal Holiday Park Rotorua, responded to this reviewResponded 18 February 2018

Thank you for your feedback. Hopefully you can come again to experance our uneque facilities.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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