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Reviews (1,079)
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All reviewshoneymoon suiteone bedroom suitenew zealandsmall kitchenettete puiagreat place to staythe ground floorfree wififenton streetwater pressurewai o tapucomfortable bedroad noisetown centrewould definitely stay here againshort drivehot tub
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Reviewed 19 June 2018 via mobile

We love this motel so much we always stop here for weekend or night break. The spa is amazing & relaxing. The hosts are very friendly. Recommend them highly to all visitors nationally & internationally. Beautiful motel

Stayed: May 2018, travelled as a couple
Thank 485dissappointed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilverFernRotorua, Manager at Silver Fern Rotorua - Accommodation and Spa, responded to this reviewResponded 21 June 2018

Thank you for the wonderful review, we are grateful for your kind comments and happy that you are a regular visitor to the Silver Fern.
We look forward to welcoming you back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2018 via mobile

The Silver Fern is good standard accomodation....it is clean, well appointed with friendly staff. We had a spa room. The only concern I would say is getting in and out of tha spa...which was quite difficult.

Stayed: June 2018, travelled as a couple
Thank Jeff C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilverFernRotorua, Manager at Silver Fern Rotorua - Accommodation and Spa, responded to this reviewResponded 16 June 2018

Thank you for taking the time to post a review.
We were pleased to hear you enjoyed your stay and will pass on your comments to the rest of the team.
On your next visit we will endeavour to place you in a suite with a seperate shower.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2018

Had excellent stay here at Silver Fern. Beautifully decorated, warm and good sized room, Good outdoor area. Very friendly staff who made us feel very welcome. Our family loved it and we had both a single unit and one bedroom unit. The spa bath was excellent. The motel was absolutely clean and well furnished. Would definitely stay here again.

Room Tip: Either rooms are good
  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Service
Thank Molly T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilverFernRotorua, Manager at Silver Fern Rotorua - Accommodation and Spa, responded to this reviewResponded 15 June 2018

Thank you for such a positive review, we really appreciate it and will be sure to pass on your comments to our team.
We look forward to welcoming you back to the Silver Fern in the not too distant future.

Best regards
Paul & Carole

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Reviewed 10 June 2018

Accommodation was very clean, very comfortable and had everything you needed. The spa bath was a welcome reward after a long day out and about experiencing Rotorua. Very helpful and welcoming reception with excellent recommendation of a local restaurant for dinner as well as ideas of activities to try. Highly recommend, would definitely stay here again.

Room Tip: Some suites are upstairs so if you do not want to carry luggage upstairs ask for a downstairs suite.
  • Stayed: June 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Sue061208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilverFernRotorua, Manager at Silver Fern Rotorua - Accommodation and Spa, responded to this reviewResponded 12 June 2018

Thank you for the positive review. We will be sure to pass on your comments to all team members and hope to welcome back in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2018

We booked an executive suite with spa pool next to the bed. Very comfortable, spotlessly clean, staff all very helpful and friendly and a great breakfast delivered to our door in the morning. Would highly recommend.

  • Stayed: June 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank X3140ETtimr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilverFernRotorua, Manager at Silver Fern Rotorua - Accommodation and Spa, responded to this reviewResponded 9 June 2018

Thank you for taking the time to post a review, we will be sure to pass on your comments to our team.
We look forward to welcoming you back to Silver Fern in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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