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All reviews valet parking frosted glass executive lounge bathroom layout luxury escapes room was exceptionally clean both mornings buffet breakfast was great large shower accor hotels eat street corner room appointed rooms enjoyable stay information centre shower room sitting area
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Reviewed 21 October 2021 via mobile

The hotel enjoys excellent staff who are attentive, helpful and share an obvious camaraderie. The staff were genuinely interested in our overall experience in Rotorua. Odd requests were never a problem. The suite was relaxing with stunning lake views.

Date of stay: October 2021
Trip type: Travelled as a couple
Thank RichardM8571
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 30 September 2021

We just spent 3 fabulous nights in the Pullman Hotel, Rotorua. The staff were amazing – from the moment we entered the building until the moment we left. The dining room staff were exceptional and the chef absolutely went the extra mile to please us. The food was delicious. Our room had plenty of space and had an awesome view of the lake. However the bathroom design wasn’t great. Definitely would prefer a separate bathroom, not one that has an open plan setup with little privacy. Two frosted glass cubicles, one for shower, one for toilet and the rest opening into the lounge area wasn’t ideal. There was no separate light for the toilet cubicle so when going to the toilet during the night, the entire suite lit up. Also no reading lights above bed so had to use phone torch to read at night. Loved the friendliness of the staff and the delicious food, but because of the crazy bathroom, probably won’t stay there again.

Room tip: Stayed in lakeview room and the view was wonderful
Date of stay: September 2021
    • Location
    • Cleanliness
    • Service
Thank 908johnandjulie
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 27 September 2021

The Pullman Hotel was delight. Quite a quirky room. Large and comfortable. Lovely views over the Government Gardens and Lake. The staff were outstandingly friendly and helpful. The restaurant was excellent.

Date of stay: September 2021
    • Value
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    • Sleep Quality
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Review collected in partnership with Accorhotels.com
Thank 517evelyn
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 August 2021

This Pullman has a high standard of service, well appointed rooms and extremely well located (with excellent lake views from my room 509). The only disappointment was the lack of an executive lounge or cocktail service (which I enjoyed greatly on my previous visit)

Date of stay: August 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Accorhotels.com
Thank MGA1600
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 3 August 2021

Date of stay: July 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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