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frognz
Palmerston North, New Zealand

Excellent prestation for the price

5.0 of 5 bubblesReviewed 28 Jul 2014
We stayed for 3 nights. The place was well maintained (rooms, flower beds, hot pools), very clean and many little details showed that the managers care for their customers. We appreciated the free breakfast and the service offered at reception. This motel is a bit older, some pieces of furniture, although still fully operational, could do with a replacement. Overall we really enjoyed our stay.
Date of stay: July 2014
Room Tip: We were in room 5 and it was nice and quiet.
Trip type: Travelled with family
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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8 - 13 of 81 reviews
Reviewed 10 January 2014

We stayed during the Labour weekend together with friends. We booked 3 rooms in total. Nothing special about the room. When we came in the gas heater was already on, could not turn it off. We informed the lady at the reception about the gas heater before we went out to buy dinner and it was already turned off when we came back. If your looking for budget motel, Sequoia is great place. Clean and tidy and spacious. And pretty near Oppies Takeaway, Pak N save and Countdown so location was excellence.

Date of stay: October 2013
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Froilan J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 October 2013

Had to stay here as I hadn't booked anything decent and Rotorua had filled up for Labour Weekend. Place was clean, just dated, tv at roof height, shower had low water pressure, no ice. Door lock was a bit dodgy and lots of street noise. They charged my card as soon as I arrived, always a bad sign. Only charged me 110 bucks instead of 130, so that's the only good thing about my stay. Reception lady was cold.

Date of stay: October 2013
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank CameronTWS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karen F, Manager at Sequoia - Acacia Lodge Motel, responded to this reviewResponded 6 November 2013

Good Afternoon, thank you for your feedback,
We are very sorry that you felt your stay with us not satisfactory.
as you can understand labour day is always busy in Rotorua, we have received so many guests in three days, so all apologises if you felt that our welcoming was a little bit cold, we always aim to make our guests welcome.
we require payment for a one night stay which is a standard practice, especially on this week end sometimes, guests are in a rush and they don't fill the check in form properly .
but we're very happy that you have enjoyed the discount .
we hope to see you again in Rotorua.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2013

We booked through Agoda good value. Stayed three nights. We complained about the double bed so they went an brought an new one. Can not ask for better value. Good value with breakfast included. Good pools both natural and outside. This motel is not new but kept clean and tidy.

Room tip: All good but only stayed in the one bed units
Date of stay: May 2013
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Greg B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karen F, Manager at Sequoia - Acacia Lodge Motel, responded to this reviewResponded 29 May 2013

Kia Ora Good Morning and thank you for your feedback
we're happy to know that you've enjoyed your stay. Hope to see you and your family again
Warmest Regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2013

I recently stayed for 5 nights with my daughter and granddaughter. The studio was very comfortable with a double and single bed. The fan was a great asset as we used it throughout the night due the hot weather we were experiencing. The swimming pool in front of the motel was also fabulous after a long hot day at kapa haka competition. Being situated right by the shopping complex an down the road from countdown was also a bonus. The hosts were very helpful and breakfast being included was another added bonus. One drawback was that the childrens playground that is advertised is no longer available - so either replace it or take it out of the advertising is what i recommend. Otherwise it was a very enjoyable stay.

Date of stay: February 2013
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ElaineD855
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karen F, Manager at Sequoia - Acacia Lodge Motel, responded to this reviewResponded 29 May 2013

Kia Ora Good Morning, thank you very much for your positive review
we are happy to read that you have enjoyed your stay
and we consider seriously your feedback regarding children's playground.
we hope to see you again
warmest Regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2012

We stayed here for 3 nights. The location was easy to find and close(ish) to shops. Bonus wifi was good value - didn't know about this until we turned up.

The breakfast had lots of variety - a help yourself thing - where everything was laid out. Toast, fruit, jam, tea, coffee, cereal etc.

The bed was comfy and the place was clean. It was nice to have a fridge and microwave.

Downsides: The pools were good, although they probably need a bit of a clean. The bathroom didn't have much ventilation and there wasn't a fly screen on the window, so if you opened the window the mosquitoes and bugs would come in, but if you left it closed the bathroom would soon smell very damp.

I'd stay here again - cheap, basic and friendly accommodation.

Date of stay: October 2012
Trip type: Travelled as a couple
1  Thank sg7677
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karen F, Manager at Sequoia - Acacia Lodge Motel, responded to this reviewResponded 29 May 2013

Good Afternoon, we want to thank you for your interesting review
and we want you to know , that we will consider your feedback regarding bathroom and pools
again all our apologises.
we're delighted to read that you have enjoyed our continental breakfast
we hope to see you again
Warmest Regards

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