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All reviews across the road service station petrol station sea view welcome card the kitchen one bedroom apartment ground floor living area minute walk beach front short stay the waitangi treaty grounds town centre perfect location lovely view great place to stay
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Reviewed 1 October 2018

We were welcome by friendly staff and shown a large clean room.
We have very thing a traveller would want, large clean towels, comfort bed, and an airy room.
An A/C did give us warn air to kept the room warm, as well towel rail warmers in the bathroom.
Being close to the beach we were able to walk around, as well drive around to see the sights recommended by the staff.

Room Tip: We had a rear room. The front rooms over looked the bay.
  • Stayed: September 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Z342WQtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeaSprayPaihia, Manager at Sea Spray Suites - Heritage Collection, responded to this reviewResponded 3 October 2018

Dear Z342WQTraveler, Thank you for sharing your recent experience with us. We are delighted that we exceeded your expectations and look forward to hosting you again. Warm Regards The Sea Spray Team

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Reviewed 16 September 2018 via mobile

We spent two nights midweek here in the highest room category, 2 bedroom ocean views level 3.
The room was immaculate and huge. Check in very quick and easy.
Everything you need (besides pre made ice cubes).
About a 10 minute walk to town which we liked after a big meal.
Plenty of supplies in room plus a washer and dryer.
Service station and new cafe next door for anything you need.
Loved our stay here. Very happy with this selection.
We had a lovely welcome note and chocolates on the table for our arrival which was such a nice touch.
Music and lights were on for us when we arrived.
Would highly recommend staying here.
If you want lots of room go the higher levels however most at the front have water views.
Thank you for an enjoyable stay

Stayed: September 2018, travelled with family
Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeaSprayPaihia, Manager at Sea Spray Suites - Heritage Collection, responded to this reviewResponded 3 October 2018

Dear LindaR, Thank you for sharing your recent experience with us. We are delighted that you enjoyed your time with us. Warm Regards The Sea Spray Team

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Reviewed 6 September 2018 via mobile

We booked a superior 2 bed room suite that looks out to the beach, we were on the 3rd floor. From the calls from reception seeing if we’re ok as we were running late to The friendliness of all the staff throughout our stay I was very happy, then we opened our door to our suite, massive room well laid out, perfect for us to relax as a family. Great location, close enough to the main shops but far enough away to feel tucked away. Park across the Rd for kids to play at, countdown around the corner, and sound of waves to lull you to sleep at night and wake up to in the morning and obviously the beach right there, perfect .

Stayed: August 2018, travelled with family
Thank danir0berts0n1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeaSprayPaihia, Manager at Sea Spray Suites - Heritage Collection, responded to this reviewResponded 3 October 2018

Dear danirOberst0n1, Thank you for providing feedback on your recent stay and for rate us 5 out of 5. We are delighted that you found our suites well appointed and hope to welcome you back again next time you visit Paihia. Warm Regards The Sea Spray Team

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Reviewed 2 September 2018 via mobile

The rooms a very spacious! When we arrived we felt very welcomes. The lights and TV were already turned on so we didn't walk in to a cold, dark quiet room. There was also a handwritten note welcoming us which I found was very thoughtful and more personalized. The too. The room contained everything we required and even included real coffee beans and milk! Overall we really enjoyed our stay, the service was extraordinary and the room was perfect.

Stayed: September 2018, travelled as a couple
Thank Preston H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeaSprayPaihia, Manager at Sea Spray Suites - Heritage Collection, responded to this reviewResponded 3 October 2018

Dear Preston H, Thank you for sharing your recent experience with us. We thrive on providing exceptional customer service & a home away from home and am pleased that this was the case for your visit. Look forward to seeing you again. Warm Regards The Sea Spray Team

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Reviewed 27 July 2018 via mobile

I stayed as a solo traveler and got a fantastic room rate booking directly with Heritages website. It was made very clear it would not be a seaview room, which was fine. The room was well appointed although not as large as the photos lead you to believe.
The floor was all tiles with a rug which was very cold, and lead to lots of echoing. The kitchette is fantastic and it was great to have a proper fridge/freezer.
The bathroom was tired with cracked tiles, scratches in the sink, a toilet waste pipe that looked less than well fitted and rusted stainless steel fittings. The voile curtains are torn and the kitchen blinds broken and dirty.
The bed was fine, although the comforters were very thin. The ground floor units are noisy with vehicles leaving, and there is a lack of sound proofing, not between neighbouring units but between floors. I heard all of the upstairs units waste water, clattering of shoes, cases etc.
Overall it was a good room, especially for the price I paid but the tired and broken items let the room down. I would stay again and would recommend it to friends if they could get a good room rate.

Stayed: July 2018, travelled solo
Thank arbynz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeaSprayPaihia, Manager at Sea Spray Suites - Heritage Collection, responded to this reviewResponded 3 October 2018

Dear arbynz, Thank you for your feedback. We appreciate all feedback whether constructive or complimentary and where practical implement the proposed recommendations. The issues that you have mentioned have been passed over to the relevant departments. Many Thanks, The Sea Spray Team

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